Best helpdesk plugins for WordPress
The most popular helpdesk plugins for WordPress in November 2026, in WordPress.org’s own popular order, which follows active installs. SupportCandy leads with 10K+ active installs, ahead of Fluent Support (10K+) and JS Help Desk (7K+). All 146 plugins tagged “helpdesk” are below, with figures from WordPress.org that update every day.
Installs aren’t everything: a recent release, a “Tested up to” that matches the current WordPress, and support threads that get resolved show a plugin is looked after. Open any plugin for its downloads, rank history and alternatives.
Research this niche or see all plugins.
Top 10 helpdesk plugins
- 1.SupportCandy
The most installed helpdesk plugin, with 10K+ active installs. Rated 4.9 from 289 reviews, updated 5 days ago.
- 2.Fluent Support
10K+ active installs. Rated 4.6 from 69 reviews, updated 6 days ago.
- 3.
JS Help Desk7K+ active installs. Rated 3.7 from 74 reviews, updated 4 days ago.
- 4.
Awesome Support6K+ active installs. Rated 3.5 from 194 reviews, updated 3 weeks ago.
- 5.
Jotform5K+ active installs. Only 1 review so far, updated 2 weeks ago.
- 6.
Majestic Support3K+ active installs. Rated 5.0 from 8 reviews, updated 1 week ago.
- 7.
Support Genix3K+ active installs. Rated 4.5 from 11 reviews, updated 5 days ago.
- 8.
Zendesk Support for WordPress1K+ active installs. Rated 2.0 from 7 reviews, last updated 3 years ago. Tested only up to WordPress 6.3.14.
- 9.Freshdesk (official)
800+ active installs. Rated 2.5 from 8 reviews, last updated 2 years ago. Tested only up to WordPress 6.4.14.
- 10.Nirweb support
700+ active installs. Rated 4.2 from 12 reviews, last updated 2 years ago. Tested only up to WordPress 6.4.14.
All 146 plugins tagged “helpdesk”
SupportCandy
Down in the last 7 days:1#1,946by PSM Plugins5 days ago
Free WordPress helpdesk & support ticket system with AI chatbot, AI reply assistant, unlimited tickets and agents, Elementor and Gutenberg blocks.
- Installs
- 10K+
- Rating
- 4.9(289)
- Downloads
- 275/day
Fluent Support
Up in the last 7 days:1#1,966by WPManageNinja6 days ago
Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.
- Installs
- 10K+
- Rating
- 4.6(69)
- Downloads
- 480/day

JS Help Desk
Down in the last 7 days:2#2,496by JoomSky4 days ago
A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI reply help, and 12 features that used to be paid.
- Installs
- 7K+
- Rating
- 3.7(74)
- Downloads
- 298/day

Awesome Support
Down in the last 7 days:8#2,876by awesomesupport23 days ago
The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.
- Installs
- 6K+
- Rating
- 3.5(194)
- Downloads
- 129/day

Jotform
Up in the last 7 days:6#3,122by Jotform16 days ago
AI chatbot that automates support, answers FAQs, drives WooCommerce sales, generates leads, and boosts engagement — easy setup, no coding!
- Installs
- 5K+
- Rating
- 5.0(1)
- Downloads
- 138/day

Majestic Support
Down in the last 7 days:6#3,920by Majestic Support7 days ago
Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.
- Installs
- 3K+
- Rating
- 5.0(8)
- Downloads
- 153/day

Support Genix
Down in the last 7 days:7#4,182by DevItems5 days ago
AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.
- Installs
- 3K+
- Rating
- 4.5(11)
- Downloads
- 146/day

Zendesk Support for WordPress
Up in the last 7 days:2#5,239by zendesk_official3 years ago
Bring the helpdesk into your blog
- Installs
- 1K+
- Rating
- 2.0(7)
- Downloads
- 45/day
Freshdesk (official)
Down in the last 7 days:8#7,576by Freshworks2 years ago
Quickly embed the Freshdesk help widget, convert WordPress comments to tickets and seamlessly log your WordPress users into your support portal.
- Installs
- 800+
- Rating
- 2.5(8)
- Downloads
- 11/day
Nirweb support
Down in the last 7 days:10#7,979by NirWp Team2 years ago
NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce
- Installs
- 700+
- Rating
- 4.2(12)
- Downloads
- 11/day
CommerceBird
Down in the last 7 days:199#9,682by CommerceBird3 days ago
https://youtu.be/avQ08fG9tPw
- Installs
- 400+
- Rating
- 5.0(7)
- Downloads
- 45/day

Customer Support Ticket System & Helpdesk
Up in the last 7 days:14#9,853by emarket-design3 months ago
Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.
- Installs
- 400+
- Rating
- 4.3(27)
- Downloads
- 22/day
Help Scout
Down in the last 7 days:109#10,327by BoldGrid2 months ago
Release 6.5.7 License: GPLv2 or later License URI: http://www.gnu.org/licenses/gpl-2.0.html Add a contact form to your website, or embed Help Scout Be …
- Installs
- 300+
- Rating
- 4.3(6)
- Downloads
- 11/day

Resolai
Down in the last 7 days:90#10,979by WP Replai20 days ago
AI chatbot that answers visitors instantly from your own content, in any language, and hands off to your team when it can't help.
- Installs
- 300+
- Rating
- 5.0(5)
- Downloads
- 34/day

ELEX WordPress HelpDesk & Customer Ticketing System
Up in the last 7 days:69#11,595by ELEXtensions9 days ago
ELEX WordPress HelpDesk & Customer Ticketing System offers top-notch features for the best customer support experience.
- Installs
- 200+
- Rating
- 3.9(7)
- Downloads
- 48/day

ChatLab
Up in the last 7 days:90#11,854by ChatLab.com3 days ago
ChatLab is an AI chatbot for WordPress that learns from your website content and answers visitor questions about your services and pages.
- Installs
- 200+
- Rating
- –
- Downloads
- 42/day
Helpdesk Support Ticket System for WooCommerce
Down in the last 7 days:138#12,465by WPFactory1 month ago
WordPress ticket system - Manage customer queries and issues on your WordPress eShop with helpdesk WooCommerce support ticket system
- Installs
- 200+
- Rating
- 5.0(2)
- Downloads
- 12/day

WP Advanced Ticket System, Elite Support Helpdesk
Down in the last 7 days:99#13,474by firebird751 year ago
WATS is a ticket system, used by helpdesk staff to deliver support. WATS stands for WP Advanced Ticket System.
- Installs
- 100+
- Rating
- 4.0(58)
- Downloads
- 6/day

AI Chat App
Up in the last 7 days:19#13,513by echoplugins8 months ago
Improve customer support with AI chat, live agent handover, FAQs, search, and contact form. Cut support tickets by 50% or more while boosting sales.
- Installs
- 100+
- Rating
- 5.0(6)
- Downloads
- 17/day

EngageBay Live Chat Support
Up in the last 7 days:1,005#15,282by engagebay1 year ago
Add real-time live chat support to your WordPress site with EngageBay. Connect instantly with visitors, boost engagement, and grow your business.
- Installs
- 100+
- Rating
- 5.0(3)
- Downloads
- 6/day

Cloodo WP Workplace
Down in the last 7 days:66#15,535by cloodoteam7 months ago
Turn your WordPress site into a complete Digital Workplace — manage CRM, ERP, Projects, Helpdesk, Services, and Client Portal in one connected system …
- Installs
- 100+
- Rating
- 3.7(6)
- Downloads
- 7/day
ThriveDesk
Up in the last 7 days:419#15,538by ThriveDesk2 months ago
Help desk, live chat and AI chatbot for WordPress and WooCommerce. Every email, chat and support ticket in one shared inbox, with orders inside.
- Installs
- 100+
- Rating
- 4.5(14)
- Downloads
- 22/day

REVE Chat
Down in the last 7 days:20#16,235by REVE Chat1 month ago
Brings together AI Agents, Live Chat, Chatbots, Ticketing, & WhatsApp Campaigns with an omnichannel chat inbox.
- Installs
- 100+
- Rating
- 4.8(9)
- Downloads
- 22/day
HelpPress Knowledge Base
Down in the last 7 days:347#20,552by Galen Gidman6 years ago
A WordPress knowledge base plugin compatible with almost any theme.
- Installs
- 50+
- Rating
- 5.0(4)
- Downloads
- 0/day

MinervaKB Lite
Down in the last 7 days:71#21,635by KonstruktStudio9 years ago
MinervaKB Lite is a fully responsive knowledge base plugin for WordPress with live search.
- Installs
- 40+
- Rating
- 5.0(2)
- Downloads
- 0/day

CRM Perks
Down in the last 7 days:135#22,049by CRM Perks10 months ago
Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets.
- Installs
- 40+
- Rating
- 4.4(7)
- Downloads
- 6/day

Chatwoot Client Portal by ICT Shift
#23,226by ICT Shift2 days ago
Bring Chatwoot customer support into WordPress with a customer ticket portal, live chat, public request forms and a visual conversation flow builder.
- Installs
- 20+
- Rating
- –
- Downloads
- 11/day

KnowledgeBase with AI ChatBot HelpDesk
Up in the last 7 days:192#23,953by QuantumCloud4 months ago
KnowledgeBase with AI CHATBOT HelpDesk. Complete Self Help Customer Support System. Live chat and Support ticket in pro
- Installs
- 30+
- Rating
- 4.6(14)
- Downloads
- 22/day

Hive Support
Down in the last 7 days:326#23,966by Hive Support5 months ago
The All-In-One Help Desk, Live Chat & AI Chatbot Plugin for WordPress.
- Installs
- 30+
- Rating
- 5.0(2)
- Downloads
- 17/day

Livechatoo
Down in the last 7 days:189#24,603by livechatoo6 years ago
Wordpress plugin to insert Livechatoo JavaScript code to your website
- Installs
- 30+
- Rating
- –
- Downloads
- 0/day
HelpDesk.com Contact Form
Up in the last 7 days:550#25,469by HelpDesk.com3 months ago
Use the WordPress contact form plugin by the HelpDesk.com ticket system to connect with visitors. Organize and manage messages — all without coding!
- Installs
- 20+
- Rating
- 5.0(4)
- Downloads
- 0/day

Paldesk
Down in the last 7 days:381#25,692by paldesk6 years ago
Powerful live chat & helpdesk plugin made for your WordPress website. Convert leads to sales & help customers in real time - it's free!
- Installs
- 20+
- Rating
- 5.0(1)
- Downloads
- 0/day

HeroChat
Down in the last 7 days:259#26,128by HeroChat5 months ago
A free, one-click live chat solution for WordPress. No coding required. Built for modern customer communication.
- Installs
- 20+
- Rating
- –
- Downloads
- 0/day
Feedback Widget for Snootl
#29,497by justdevstudio6 months ago
A modern WordPress plugin to integrate the Feedback Widget for Snootl into your website.
- Installs
- 10+
- Rating
- –
- Downloads
- 2/day
Support Tickets v2
#29,904by kezakez14 years ago
With this plugin, you can manage a simple support ticket system on your WordPress site.
- Installs
- 10+
- Rating
- 4.0(4)
- Downloads
- 0/day
Jitbit Help Desk Ticketing System for WordPress
Down in the last 7 days:780#30,699by maxt3r8 years ago
This plugin adds Jitbit Help Desk widget to every page of your Wordpress blog.
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day

Dragwyb Click to Chat
Up in the last 7 days:924#31,978by Dragwyb22 days ago
AI Chatbot, Customer Support Helpdesk, WooCommerce AI Sales Assistant, Lead Generation, and WhatsApp Click-to-Chat in one powerful plugin.
- Installs
- 10+
- Rating
- –
- Downloads
- 11/day

RapidChat
#34,231by Softaculous2 days ago
Fast, self-hosted live chat for WordPress: a visitor widget, a live inbox, canned replies, transcripts and privacy tools.
- Installs
- 10+
- Rating
- –
- Downloads
- 140/day

Support Helpdesk Ticket System Lite
#35,394by M. Ali Saleem1 month ago
Host A helpdesk ticket system Website with WordPress. Multi Helpdesk empowers your WordPress with the Support Ticket System.
- Installs
- 10+
- Rating
- –
- Downloads
- 6/day

UVdesk Free Helpdesk
#35,492by Webkul10 months ago
Uvdesk is an omnichannel helpdesk designed to deliver swift and efficient customer support across multiple platforms.
- Installs
- 10+
- Rating
- 3.7(3)
- Downloads
- 0/day

Smart Support
Up in the last 7 days:2,421#37,381by Smart Support2 months ago
WordPress helpdesk Ticket System with frontend ticketing, agent workflows, email alerts, reports, attachments, and optional AI assistance.
- Installs
- 10+
- Rating
- 5.0(3)
- Downloads
- 0/day

Contact Forms, Live Support, CRM, Video Messages
#37,856by videowhisper3 days ago
Streamline support with integrated CRM, live chat, and custom contact forms for enhanced user interaction.
- Installs
- 10+
- Rating
- 5.0(1)
- Downloads
- 12/day

NiroHelp
#38,902by NiroSuite6 days ago
AI help desk: knowledge base, support ticket system, and an AI chatbot and auto-responder that answer from your own docs. Unlimited agents.
- Installs
- 10+
- Rating
- 5.0(2)
- Downloads
- 17/day
Provide Live Help
Up in the last 7 days:702#39,138by plh715 years ago
Provide Live Support to your Customers with Live Chat widget by Provide Live Help
- Installs
- 10+
- Rating
- 3.0(1)
- Downloads
- 2/day

HAPPY
Up in the last 7 days:3,790#39,302by VillaTheme2 days ago
HAPPY - Helpdesk Support Ticket System support ticket system & helpdesk plugin. Features a custom ticket form builder, canned replies, and integra …
- Installs
- 10+
- Rating
- –
- Downloads
- 11/day

UserEcho for WordPress
#42,348by sstukov1 year ago
Integrate UserEcho - customer feedback and helpdesk system into your blog. Using widget or link. Support SSO.
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day
HelpNinja
Down in the last 7 days:6,802#42,700by vinodhdavid7 years ago
This plugin helps you to manage your support by pulling relevant information from your WordPress This plugin communicates with Helpninja.com.
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day
WebsiteChat.net Live Support
Down in the last 7 days:958#42,824websitechatnet-live-support16 years ago
Provide Live Support to your Customers with Live Chat widget by WebsiteChat.net
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day
HappyFox Helpdesk
Up in the last 7 days:4,068#44,096by Balu Vaithinathan11 years ago
HappyFox plugin for WordPress offers a simple solution for delivering great customer support directly from your Wordpress admin dashboard.
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day

HB FreshDesk
Down in the last 7 days:4,768#44,481by Hiren Patel2 months ago
A plugin Get your Freshdesk account FAQ's and Create a new Ticket and view your All ticket with full conversation.
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day