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Zendesk Support for WordPress

v1.8.5

by zendesk_official · updated 3 years ago

Bring the helpdesk into your blog

customer supporthelp deskhelpdesksupportzendesk
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#5,239
Down21 vs yesterday
Active installs (est.)
≈ 1,650
1K+ reported · High
Total downloads
141.3K
141,274 all-time
Rating
2.0/5
7 reviews
Support resolved
–
0 of 0 threads, last 2 months
Growing·Downloads +44.1% (30d)·Toward 2K+ · ETA ~15d

Zendesk Support for WordPress at a glance

Zendesk Support for WordPress is a WordPress plugin by zendesk_official with 1K+ active installs, the #5,239 most popular plugin on WordPress.org. On a typical day it’s downloaded about 34 times, 44% more than the month before. It’s rated 2.0 out of 5 from 7 reviews. Version 1.8.5 came out on Sep 5, 2023, more than 3 years ago. It is tested up to WordPress 6.3.14. It leads the 10 plugins tagged “zendesk”. It was first released in 2011.

Chart time range

Applies to every chart below. History from Oct 9, 2026, 31 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

708 downloads · the last 30 days

Downloads over time
Zendesk Support for WordPress Compare series
Downloads over time: 26 days across 1 series.2040Oct 9Oct 13Oct 17Oct 22Oct 26Oct 30Nov 3Oct 29, 2026: Tested up to 6.3.14
View as table
DateZendesk Support for WordPress
Nov 3, 202643
Nov 2, 202635
Nov 1, 202623
Oct 31, 202623
Oct 30, 202640
Oct 29, 202647
Oct 28, 202632
Oct 27, 202624
Oct 26, 202653
Oct 25, 202619
Oct 24, 202619
Oct 23, 202620
Oct 22, 202639
Oct 21, 202644
Oct 20, 202621
Oct 19, 202629
Oct 18, 20266
Oct 17, 202618
Oct 16, 202619
Oct 15, 202626
Oct 14, 202626
Oct 13, 202636
Oct 12, 202629
Oct 11, 202611
Oct 10, 202613
Oct 9, 202613

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 1,646 · -9.9% in the last 30 days

Estimated installs
Estimated installs: 12 days across 1 series.1.7K1.8KOct 27Oct 29Oct 31Nov 2Nov 4Nov 8Oct 29, 2026: Tested up to 6.3.14
View as table
DateEstimated installs
Nov 8, 20261,646
Nov 7, 20261,651
Nov 5, 20261,655
Nov 4, 20261,654
Nov 3, 20261,646
Nov 2, 20261,652
Nov 1, 20261,644
Oct 31, 20261,651
Oct 30, 20261,656
Oct 29, 20261,657
Oct 28, 20261,662
Oct 27, 20261,827

Rank over time

#5,239 · down 28 in the last 30 days

Popular rank
Popular rank: 13 days across 1 series.#5.2K#5.2K#5.2KOct 27Oct 29Oct 31Nov 2Nov 4Nov 6Nov 8Oct 29, 2026: Tested up to 6.3.14
View as table
DateDaily snapshot
Nov 8, 2026#5,239
Nov 7, 2026#5,218
Nov 6, 2026#5,224
Nov 5, 2026#5,223
Nov 4, 2026#5,228
Nov 3, 2026#5,248
Nov 2, 2026#5,223
Nov 1, 2026#5,241
Oct 31, 2026#5,205
Oct 30, 2026#5,208
Oct 29, 2026#5,203
Oct 28, 2026#5,214
Oct 27, 2026#5,211

Growth %

Average -0.87% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 11 days across 1 series.-5%0%5%Oct 28Oct 30Nov 1Nov 4Nov 8
View as table
DateGrowth
Nov 8, 2026-0.30%
Nov 7, 2026-0.12%
Nov 5, 2026+0.06%
Nov 4, 2026+0.49%
Nov 3, 2026-0.36%
Nov 2, 2026+0.49%
Nov 1, 2026-0.42%
Oct 31, 2026-0.30%
Oct 30, 2026-0.06%
Oct 29, 2026-0.30%
Oct 28, 2026-9.03%

Active installs band

1K+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 13 days across 1 series.9501K1.1KOct 27Oct 29Oct 31Nov 2Nov 4Nov 6Nov 8Oct 29, 2026: Tested up to 6.3.14
View as table
DateDaily snapshot
Nov 8, 20261K+
Nov 7, 20261K+
Nov 6, 20261K+
Nov 5, 20261K+
Nov 4, 20261K+
Nov 3, 20261K+
Nov 2, 20261K+
Nov 1, 20261K+
Oct 31, 20261K+
Oct 30, 20261K+
Oct 29, 20261K+
Oct 28, 20261K+
Oct 27, 20261K+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

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Change log

From our daily snapshot of WordPress.org
  1. Rank #5214 → #5223
    • Tested up to 6.3.13 → 6.3.14

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v1.893%
  • v1.76.6%
  • v1.50.8%

Rating trend

2.0★★★★★7 reviews · steady in the last 30 days

Requirements & info

Version history
Version
1.8.5
Requires WordPress
2.9.2
Tested up to
6.3.14
Requires PHP
–
First released
May 31, 2011
Last updated
Sep 5, 2023
Releases, last 12 months
…

Questions about Zendesk Support for WordPress

How many websites use Zendesk Support for WordPress?

Zendesk Support for WordPress is active on 1K+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #5,239 most popular plugin on WordPress.org.

How many times has Zendesk Support for WordPress been downloaded?

141,274 times in total since 2011. On a typical day it’s downloaded about 34 times. See download stats

When was Zendesk Support for WordPress last updated?

Version 1.8.5 came out on Sep 5, 2023 (3 years ago). See every release

Is Zendesk Support for WordPress compatible with the latest WordPress?

Zendesk Support for WordPress’s readme says it’s tested up to WordPress 6.3.14, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.

Does Zendesk Support for WordPress have known security vulnerabilities?

None that affect the current version. WPVulnerability’s database lists 1 older issue, fixed in earlier versions, so keep Zendesk Support for WordPress up to date. See its security record

Is Zendesk Support for WordPress still maintained?

Its last release was 3 years ago, so it may no longer be actively maintained. No support threads were opened in the last two months.

What rating does Zendesk Support for WordPress have?

2.0 out of 5 from 7 reviews on WordPress.org. 14% of them give 5 stars.

What are the best alternatives to Zendesk Support for WordPress?

The plugins most like Zendesk Support for WordPress, by the tags they share, are Customer Support Ticket System & Helpdesk (400+), SupportCandy (10K+) and JS Help Desk (7K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

2.0

★★★★★

7 reviews

  • 5 stars: 1 reviews, 14%
  • 4 stars: 0 reviews, 0%
  • 3 stars: 1 reviews, 14%
  • 2 stars: 1 reviews, 14%
  • 1 stars: 4 reviews, 57%
Positive
14%4–5★
Mixed
14%3★
Critical
71%1–2★
  • About 1 more 5★ reviews would lift it to 2.1.
  • Each new 1★ review takes 1 five-star review to balance out.

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
Zendesk Support for WordPress
Suggested:
Metric
Zendesk Support for WordPress
Estimated installs≈ 1,650
Reported installs1K+
Rating2.0
Reviews7
Total downloads141.3K
Authorzendesk_official
First releasedMay 31, 2011
Version1.8.5
Requires WP2.9.2
Requires PHP–
Last updatedSep 5, 2023

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Side by side:Zendesk Support for WordPress vs Customer Support Ticket System & HelpdeskZendesk Support for WordPress vs SupportCandyZendesk Support for WordPress vs JS Help Desk

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