WordPress plugin comparison
JS Help Desk vs Zendesk Support for WordPress
JS Help Desk
by JoomSky
7K+ installs3.7
Zendesk Support for WordPress
by zendesk_official
1K+ installs2.0
At a glance
- JS Help Desk has more active installs: 7K+, against 1K+ for Zendesk Support for WordPress.
- On a typical day, JS Help Desk is downloaded about 223 times, Zendesk Support for WordPress about 34.
- JS Help Desk is rated higher: 3.7 out of 5 from 74 reviews, against 2.0 from 7 reviews.
- JS Help Desk was updated more recently: Nov 4, 2026, against Sep 5, 2023 for Zendesk Support for WordPress.
- JS Help Desk is tested with a newer WordPress: 7.1.4, against 6.3.14 for Zendesk Support for WordPress.
- Zendesk Support for WordPress has been around longer: since 2011, against 2014 for JS Help Desk.
Line by line
JS Help Desk leads on 7 of 7 comparable lines.
| Metric | JS Help Desk | Zendesk Support for WordPress |
|---|---|---|
| Popular rank | #2,493 | #5,229 |
| Active installs | 7K+ | 1K+ |
| Downloads, last 30 days | 24.1K | 671 |
| Rating | 3.7(74) | 2.0(7) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 6.3.14 |
| Search multiplier | ×0.72 | ×0.02 |
| Last release | 6 days ago | 3 years ago |
| Requires PHP | 7.4 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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