WordPress plugin comparison
JS Help Desk vs Customer Support Ticket System & Helpdesk
JS Help Desk
by JoomSky
7K+ installs3.7
Customer Support Ticket System & Helpdesk
by emarket-design
400+ installs4.3
At a glance
- JS Help Desk has more active installs: 7K+, against 400+ for Customer Support Ticket System & Helpdesk.
- On a typical day, JS Help Desk is downloaded about 223 times, Customer Support Ticket System & Helpdesk about 20.
- Customer Support Ticket System & Helpdesk is rated higher: 4.3 out of 5 from 27 reviews, against 3.7 from 74 reviews.
- JS Help Desk was updated more recently: Nov 4, 2026, against Jul 21, 2026 for Customer Support Ticket System & Helpdesk.
- JS Help Desk is tested with a newer WordPress: 7.1.4, against 7.0.8 for Customer Support Ticket System & Helpdesk.
Line by line
JS Help Desk leads on 6 of 7 comparable lines.
| Metric | JS Help Desk | Customer Support Ticket System & Helpdesk |
|---|---|---|
| Popular rank | #2,493 | #9,884 |
| Active installs | 7K+ | 400+ |
| Downloads, last 30 days | 24.1K | 393 |
| Rating | 3.7(74) | 4.3(27) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 7.0.8 |
| Search multiplier | ×0.72 | ×0.49 |
| Last release | 6 days ago | 3 months ago |
| Requires PHP | 7.4 | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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