WordPress plugin comparison

Awesome Support vs Customer Support Ticket System & Helpdesk

Awesome Support

by awesomesupport

6K+ installs3.5

Customer Support Ticket System & Helpdesk

by emarket-design

400+ installs4.3

At a glance

Awesome Support has more active installs: 6K+, against 400+ for Customer Support Ticket System & Helpdesk.
On a typical day, Awesome Support is downloaded about 135 times, Customer Support Ticket System & Helpdesk about 20.
Customer Support Ticket System & Helpdesk is rated higher: 4.3 out of 5 from 27 reviews, against 3.5 from 194 reviews.
Awesome Support was updated more recently: Oct 16, 2026, against Jul 21, 2026 for Customer Support Ticket System & Helpdesk.
Awesome Support is tested with a newer WordPress: 7.1.4, against 7.0.8 for Customer Support Ticket System & Helpdesk.

Awesome Support leads on 6 of 7 comparable lines.

Metric	Awesome Support	Customer Support Ticket System & Helpdesk
Popular rank	#2,871	#9,884
Active installs	6K+	400+
Downloads, last 30 days	5.3K	393
Rating	3.5(194)	4.3(27)
Support threads resolved	100%	–
Tested up to	7.1.4	7.0.8
Search multiplier	×0.80	×0.49
Last release	25 days ago	3 months ago
Requires PHP	7.4	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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