WordPress plugin comparison

SupportCandy vs Customer Support Ticket System & Helpdesk

SupportCandy

by PSM Plugins

10K+ installs4.9

Customer Support Ticket System & Helpdesk

by emarket-design

400+ installs4.3

At a glance

SupportCandy has more active installs: 10K+, against 400+ for Customer Support Ticket System & Helpdesk.
On a typical day, SupportCandy is downloaded about 202 times, Customer Support Ticket System & Helpdesk about 20.
SupportCandy is rated higher: 4.9 out of 5 from 289 reviews, against 4.3 from 27 reviews.
SupportCandy was updated more recently: Nov 3, 2026, against Jul 21, 2026 for Customer Support Ticket System & Helpdesk.
SupportCandy is tested with a newer WordPress: 7.1.4, against 7.0.8 for Customer Support Ticket System & Helpdesk.
Customer Support Ticket System & Helpdesk has been around longer: since 2014, against 2018 for SupportCandy.

SupportCandy leads on 7 of 7 comparable lines.

Metric	SupportCandy	Customer Support Ticket System & Helpdesk
Popular rank	#1,946	#9,885
Active installs	10K+	400+
Downloads, last 30 days	7.4K	416
Rating	4.9(289)	4.3(27)
Support threads resolved	100%	–
Tested up to	7.1.4	7.0.8
Search multiplier	×1.15	×0.49
Last release	6 days ago	3 months ago
Requires PHP	7.4	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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