WordPress plugin comparison
Support Genix vs SupportCandy
At a glance
- SupportCandy has more active installs: 10K+, against 3K+ for Support Genix.
- On a typical day, SupportCandy is downloaded about 202 times, Support Genix about 131.
- SupportCandy is rated higher: 4.9 out of 5 from 289 reviews, against 4.5 from 11 reviews.
- Both were last updated on Nov 3, 2026.
- Both are tested up to WordPress 7.1.4.
- SupportCandy has been around longer: since 2018, against 2022 for Support Genix.
Line by line
SupportCandy leads on 5 of 6 comparable lines.
| Metric |  Support Genix |  SupportCandy |
|---|---|---|
| Popular rank | #4,183 | #1,945 |
| Active installs | 3K+ | 10K+ |
| Downloads, last 30 days | 7.1K | 7.2K |
| Rating | 4.5(11) | 4.9(289) |
| Support threads resolved | 100% | 100% |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.83 | ×1.15 |
| Last release | 6 days ago | 6 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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