WordPress plugin comparison
JS Help Desk vs SupportCandy
At a glance
- SupportCandy has more active installs: 10K+, against 7K+ for JS Help Desk.
- On a typical day, JS Help Desk is downloaded about 223 times, SupportCandy about 202.
- SupportCandy is rated higher: 4.9 out of 5 from 289 reviews, against 3.7 from 74 reviews.
- JS Help Desk was updated more recently: Nov 4, 2026, against Nov 3, 2026 for SupportCandy.
- Both are tested up to WordPress 7.1.4.
- JS Help Desk has been around longer: since 2014, against 2018 for SupportCandy.
Line by line
SupportCandy leads on 4 of 6 comparable lines.
| Metric |  JS Help Desk |  SupportCandy |
|---|---|---|
| Popular rank | #2,493 | #1,946 |
| Active installs | 7K+ | 10K+ |
| Downloads, last 30 days | 24.2K | 7.4K |
| Rating | 3.7(74) | 4.9(289) |
| Support threads resolved | – | 100% |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.72 | ×1.15 |
| Last release | 5 days ago | 6 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
More comparisons
Is one of these yours?
Track your plugin against its rivals every day: rank, installs, downloads, ratings and their releases, with alerts when anything moves.
Start free