Best support ticket plugins for WordPress
The most popular support ticket plugins for WordPress in November 2026, in WordPress.org’s own popular order, which follows active installs. SupportCandy leads with 10K+ active installs, ahead of Fluent Support (10K+) and JS Help Desk (7K+). All 27 plugins tagged “Support Ticket” are below, with figures from WordPress.org that update every day.
Installs aren’t everything: a recent release, a “Tested up to” that matches the current WordPress, and support threads that get resolved show a plugin is looked after. Open any plugin for its downloads, rank history and alternatives.
Research this niche or see all plugins.
Top 10 support ticket plugins
- 1.
SupportCandyThe most installed support ticket plugin, with 10K+ active installs. Rated 4.9 from 289 reviews, updated 6 days ago.
- 2.
Fluent Support10K+ active installs. Rated 4.6 from 69 reviews, updated 6 days ago.
- 3.
JS Help Desk7K+ active installs. Rated 3.7 from 74 reviews, updated 5 days ago.
- 4.
Awesome Support6K+ active installs. Rated 3.5 from 194 reviews, updated 3 weeks ago.
- 5.
Support Genix2K+ active installs. Rated 4.5 from 11 reviews, updated 5 days ago.
- 6.
Nirweb support700+ active installs. Rated 4.2 from 12 reviews, last updated 2 years ago. Tested only up to WordPress 6.4.14.
- 7.
Customer Support Ticket System & Helpdesk400+ active installs. Rated 4.3 from 27 reviews, updated 3 months ago.
- 8.
ELEX WordPress HelpDesk & Customer Ticketing System200+ active installs. Rated 3.9 from 7 reviews, updated 1 week ago.
- 9.
Helpdesk Support Ticket System for WooCommerce200+ active installs. Only 2 reviews so far, updated 1 month ago.
- 10.
WP Support Ticket90+ active installs. Rated 3.7 from 6 reviews, updated 3 months ago.
All 27 plugins tagged “Support Ticket”
SupportCandy
Down in the last 7 days:1#1,946by PSM Plugins6 days ago
Free WordPress helpdesk & support ticket system with AI chatbot, AI reply assistant, unlimited tickets and agents, Elementor and Gutenberg blocks.
- Installs
- 10K+
- Rating
- 4.9(289)
- Downloads
- 258/day
Fluent Support
Up in the last 7 days:3#1,966by WPManageNinja6 days ago
Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.
- Installs
- 10K+
- Rating
- 4.6(69)
- Downloads
- 505/day
JS Help Desk
#2,493by JoomSky5 days ago
A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI reply help, and 12 features that used to be paid.
- Installs
- 7K+
- Rating
- 3.7(74)
- Downloads
- 286/day
Awesome Support
Down in the last 7 days:3#2,871by awesomesupport24 days ago
The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.
- Installs
- 6K+
- Rating
- 3.5(194)
- Downloads
- 138/day
Support Genix
Down in the last 7 days:10#4,186by DevItems5 days ago
AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.
- Installs
- 2K+
- Rating
- 4.5(11)
- Downloads
- 131/day
Nirweb support
Up in the last 7 days:8#7,970by NirWp Team2 years ago
NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce
- Installs
- 700+
- Rating
- 4.2(12)
- Downloads
- 11/day
Customer Support Ticket System & Helpdesk
Down in the last 7 days:33#9,885by emarket-design3 months ago
Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.
- Installs
- 400+
- Rating
- 4.3(27)
- Downloads
- 22/day
ELEX WordPress HelpDesk & Customer Ticketing System
Down in the last 7 days:14#11,608by ELEXtensions9 days ago
ELEX WordPress HelpDesk & Customer Ticketing System offers top-notch features for the best customer support experience.
- Installs
- 200+
- Rating
- 3.9(7)
- Downloads
- 51/day
Helpdesk Support Ticket System for WooCommerce
Down in the last 7 days:161#12,512by WPFactory1 month ago
WordPress ticket system - Manage customer queries and issues on your WordPress eShop with helpdesk WooCommerce support ticket system
- Installs
- 200+
- Rating
- 5.0(2)
- Downloads
- 11/day
WP Support Ticket
Up in the last 7 days:46#17,000by aviplugins.com4 months ago
User support plugin. Registered users will be able to create/ reply support tickets. Admin can reply on the tickets from admin panel.
- Installs
- 90+
- Rating
- 3.7(6)
- Downloads
- 7/day
Guest Support
Down in the last 7 days:2,193#24,830by RcaTheme.com1 month ago
Let customers create and reply to support tickets without an account or login. A WordPress customer support system and help desk for your website.
- Installs
- 30+
- Rating
- 5.0(3)
- Downloads
- 11/day
Hippoo Ticket
Down in the last 7 days:217#32,018by hippooo1 year ago
Hippoo-Ticket: A Free WooCommerce Plugin for Seamless Customer Support
- Installs
- 10+
- Rating
- –
- Downloads
- 1/day
Memoria Ticket System
#38,401by vato12 years ago
A ticket system for Wordpress to use for support, contact and/or issue reporting. Ability to create categories and departments.
- Installs
- 10+
- Rating
- 3.7(3)
- Downloads
- 0/day
NiroHelp
#38,902by NiroSuite7 days ago
AI help desk: knowledge base, support ticket system, and an AI chatbot and auto-responder that answer from your own docs. Unlimited agents.
- Installs
- 10+
- Rating
- 5.0(2)
- Downloads
- 12/day
Smart Support
Down in the last 7 days:2,341#42,640by Smart Support2 months ago
WordPress helpdesk Ticket System with frontend ticketing, agent workflows, email alerts, reports, attachments, and optional AI assistance.
- Installs
- 10+
- Rating
- 5.0(3)
- Downloads
- 0/day
Nifty Desk
Up in the last 7 days:692#45,696by NickDuncan9 years ago
Create a comprehensive support help desk and support ticket system in minutes with Nifty Desk.
- Installs
- 10+
- Rating
- 5.0(1)
- Downloads
- 0/day
PSBDx Smart Report Management
Up in the last 7 days:22,374#49,706by PSBDx28 days ago
AI-assisted support ticket & complaint system for WordPress — instant AJAX forms, smart triage, ticket IDs, deep WooCommerce/LearnPress support.
- Installs
- <10
- Rating
- –
- Downloads
- 4/day
ReplyPlex
Up in the last 7 days:16,219#52,245by ReplyPlex27 days ago
AI powered help desk for WordPress stores: AI drafts with sources, Autopilot, knowledge from your docs, AI filters, automations and an MCP server.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Answyr
Down in the last 7 days:957#56,026by Kevon Adonis8 days ago
AI-powered customer support for WordPress — an AI chat widget, a knowledge base you control, and AI-assisted replies for your agents.
- Installs
- <10
- Rating
- –
- Downloads
- 11/day
Chimney Rock Support Tickets
Down in the last 7 days:3,618#58,874by Steve2 years ago
Create and manage support tickets for your customers or subscribers with ease.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Simple Support Tickets
Down in the last 7 days:2,884#59,176by susheelhbti6 months ago
A simple support ticket system allowing users to submit tickets from the front end and admins to respond from the backend.
- Installs
- <10
- Rating
- –
- Downloads
- 2/day
Cliedesk
Down in the last 7 days:7,342#64,127by Degirdtoday
Free help desk and live chat for WordPress and WooCommerce: support tickets, shared inbox, knowledge base and customer portal. AI agent in Pro.
- Installs
- <10
- Rating
- 5.0(2)
- Downloads
- 11/day
NativeDesk
Down in the last 7 days:12,494#67,798by Noble Applications1 month ago
A lightweight, native help desk & support ticket system for WordPress. Zero bloat, fast performance, and built-in portal.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Help Desk WP
Down in the last 7 days:19,786#69,584by helpdeskwp4 years ago
Help Desk and customer support.
- Installs
- <10
- Rating
- –
- Downloads
- 2/day
Lucrativeit Support Ticket Plus
#69,715by lucrativeit1 month ago
WordPress support ticket and help desk plugin with live chat, AI replies, guest tickets, email-to-ticket, SLA tracking, SMTP and reports.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Smarto AI Customer Support Chatbot, Helpdesk & Support Tickets
#72,383by Shahadat1 day ago
AI chatbot for customer support that answers from your own content, helps WooCommerce customers, and turns the rest into helpdesk tickets.
- Installs
- <10
- Rating
- –
- Downloads
- 81/day
DeltaBreen Helpdesk
Down in the last 7 days:1,884#72,431by deltabreen4 days ago
Help desk and support ticket system for your site and WooCommerce: a support form, customers' own tickets, one shared board. Never priced per agent.
- Installs
- <10
- Rating
- –
- Downloads
- 24/day