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Helpdesk Support Ticket System for WooCommerce

v2.2.0

by WPFactory · updated 1 month ago

WordPress ticket system - Manage customer queries and issues on your WordPress eShop with helpdesk WooCommerce support ticket system

helpdeskhelpdesk pluginsupportSupport Ticketticket system
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#12,512
Down47 vs yesterday
Active installs (est.)
≈ 227
200+ reported · High
Total downloads
7.6K
7,557 all-time
Rating
5.0/5
2 reviews
Support resolved
–
0 of 0 threads, last 2 months
Growing·Downloads +1000% (30d)·Toward 300+ · ETA ~1d

Helpdesk Support Ticket System for WooCommerce at a glance

Helpdesk Support Ticket System for WooCommerce is a WordPress plugin by WPFactory with 200+ active installs, the #12,512 most popular plugin on WordPress.org. On a typical day it’s downloaded about 14 times, 1,000% more than the month before. It’s rated 5.0 out of 5 from 2 reviews. Version 2.2.0 came out on Sep 25, 2026 and is tested up to WordPress 7.1.4. It leads the 2 plugins tagged “helpdesk plugin”. It was first released in 2019.

Chart time range

Applies to every chart below. History from Oct 11, 2026, 30 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

264 downloads · the last 30 days

Downloads over time
Helpdesk Support Ticket System for WooCommerce Compare series
Downloads over time: 17 days across 1 series.1020Oct 11Oct 14Oct 16Oct 19Oct 22Oct 24Oct 27
View as table
DateHelpdesk Support Ticket System for WooCommerce
Oct 27, 202614
Oct 26, 202614
Oct 25, 20268
Oct 24, 202611
Oct 23, 202614
Oct 22, 202611
Oct 21, 20269
Oct 20, 20266
Oct 19, 202622
Oct 18, 202627
Oct 17, 202627
Oct 16, 202611
Oct 15, 202619
Oct 14, 202618
Oct 13, 202622
Oct 12, 202618
Oct 11, 202613

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 227 · -5.8% in the last 30 days

Estimated installs
Estimated installs: 13 days across 1 series.230235240Oct 27Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 7.1.4
View as table
DateEstimated installs
Nov 9, 2026227
Nov 8, 2026229
Nov 7, 2026230
Nov 5, 2026231
Nov 4, 2026232
Nov 3, 2026232
Nov 2, 2026233
Nov 1, 2026234
Oct 31, 2026233
Oct 30, 2026234
Oct 29, 2026233
Oct 28, 2026233
Oct 27, 2026241

Rank over time

#12,512 · down 208 in the last 30 days

Popular rank
Popular rank: 14 days across 1 series.#12.3K#12.4K#12.5KOct 27Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 7.1.4
View as table
DateDaily snapshot
Nov 9, 2026#12,512
Nov 8, 2026#12,465
Nov 7, 2026#12,452
Nov 6, 2026#12,441
Nov 5, 2026#12,392
Nov 4, 2026#12,381
Nov 3, 2026#12,400
Nov 2, 2026#12,351
Nov 1, 2026#12,327
Oct 31, 2026#12,312
Oct 30, 2026#12,288
Oct 29, 2026#12,313
Oct 28, 2026#12,327
Oct 27, 2026#12,304

Growth %

Average -0.46% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 12 days across 1 series.-2%0%2%Oct 28Oct 30Nov 1Nov 3Nov 5Nov 7Nov 9
View as table
DateGrowth
Nov 9, 2026-0.87%
Nov 8, 2026-0.43%
Nov 7, 2026-0.22%
Nov 5, 2026-0.43%
Nov 4, 20260.00%
Nov 3, 2026-0.43%
Nov 2, 2026-0.43%
Nov 1, 2026+0.43%
Oct 31, 2026-0.43%
Oct 30, 2026+0.43%
Oct 29, 20260.00%
Oct 28, 2026-3.32%

Active installs band

200+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 14 days across 1 series.190200210Oct 27Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 7.1.4
View as table
DateDaily snapshot
Nov 9, 2026200+
Nov 8, 2026200+
Nov 7, 2026200+
Nov 6, 2026200+
Nov 5, 2026200+
Nov 4, 2026200+
Nov 3, 2026200+
Nov 2, 2026200+
Nov 1, 2026200+
Oct 31, 2026200+
Oct 30, 2026200+
Oct 29, 2026200+
Oct 28, 2026200+
Oct 27, 2026200+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

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Change log

From our daily snapshot of WordPress.org
  1. Rank #12327 → #12392
    • Tested up to 7.1.3 → 7.1.4

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v1.074%
  • v2.212%
  • v2.18.2%
  • v2.05.5%

Rating trend

5.0★★★★★2 reviews · steady in the last 30 days

Requirements & info

Version history
Version
2.2.0
Requires WordPress
6.2
Tested up to
7.1.4
Requires PHP
7.4
First released
Oct 19, 2019
Last updated
Sep 25, 2026
Releases, last 12 months
…

Questions about Helpdesk Support Ticket System for WooCommerce

How many websites use Helpdesk Support Ticket System for WooCommerce?

Helpdesk Support Ticket System for WooCommerce is active on 200+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #12,512 most popular plugin on WordPress.org.

How many times has Helpdesk Support Ticket System for WooCommerce been downloaded?

7,557 times in total since 2019. On a typical day it’s downloaded about 14 times. See download stats

When was Helpdesk Support Ticket System for WooCommerce last updated?

Version 2.2.0 came out on Sep 25, 2026 (1 month ago).

Is Helpdesk Support Ticket System for WooCommerce compatible with the latest WordPress?

Yes. It’s tested up to WordPress 7.1.4, the current version.

Is Helpdesk Support Ticket System for WooCommerce still maintained?

Yes. Its last release was 1 month ago. No support threads were opened in the last two months.

What rating does Helpdesk Support Ticket System for WooCommerce have?

5.0 out of 5 from 2 reviews on WordPress.org.

What are the best alternatives to Helpdesk Support Ticket System for WooCommerce?

The plugins most like Helpdesk Support Ticket System for WooCommerce, by the tags they share, are Awesome Support (6K+), Nirweb support (700+) and SupportCandy (10K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

5.0

★★★★★

2 reviews

  • 5 stars: 2 reviews, 100%
  • 4 stars: 0 reviews, 0%
  • 3 stars: 0 reviews, 0%
  • 2 stars: 0 reviews, 0%
  • 1 stars: 0 reviews, 0%
Positive
100%4–5★
Mixed
0%3★
Critical
0%1–2★

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
Helpdesk Support Ticket System for WooCommerce
Suggested:
Metric
Helpdesk Support Ticket System for WooCommerce
Estimated installs≈ 227
Reported installs200+
Rating5.0
Reviews2
Total downloads7.6K
AuthorWPFactory
First releasedOct 19, 2019
Version2.2.0
Requires WP6.2
Requires PHP7.4
Last updatedSep 25, 2026

Alternatives to Helpdesk Support Ticket System for WooCommerce

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:Helpdesk Support Ticket System for WooCommerce vs Awesome SupportHelpdesk Support Ticket System for WooCommerce vs Nirweb supportHelpdesk Support Ticket System for WooCommerce vs SupportCandy

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