Limited-Time Offer

Get Extra 20% off on FullCharge Yearly Plan — available for first 10 users only. Don’t miss out! 🚀

TrackWP

ELEX WordPress HelpDesk & Customer Ticketing System

v3.3.9

by ELEXtensions · updated 10 days ago

ELEX WordPress HelpDesk & Customer Ticketing System offers top-notch features for the best customer support experience.

helpdeskSupport Ticketticket systemticketswoocommerce
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#11,569
Up39 vs yesterday
Active installs (est.)
≈ 259
200+ reported · High
Total downloads
26.7K
26,656 all-time
Rating
3.9/5
7 reviews
Support resolved
–
0 of 0 threads, last 2 months
Growing·Downloads +226.1% (30d)·Toward 300+ · ETA ~3d

ELEX WordPress HelpDesk & Customer Ticketing System at a glance

ELEX WordPress HelpDesk & Customer Ticketing System is a WordPress plugin by ELEXtensions with 200+ active installs, the #11,569 most popular plugin on WordPress.org. On a typical day it’s downloaded about 39 times, 226% more than the month before. It’s rated 3.9 out of 5 from 7 reviews. Version 3.3.9 came out on Oct 30, 2026 and is tested up to WordPress 7.1.4. Among the 30 plugins tagged “ticket system”, it ranks #6. It was first released in 2020.

Chart time range

Applies to every chart below. History from Oct 11, 2026, 30 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

1.1K downloads · the last 30 days

Downloads over time
ELEX WordPress HelpDesk & Customer Ticketing System Compare series
Downloads over time: 23 days across 1 series.50100150Oct 11Oct 15Oct 18Oct 22Oct 26Oct 29Nov 2Oct 29, 2026: Tested up to 7.1.4
View as table
DateELEX WordPress HelpDesk & Customer Ticketing System
Nov 2, 202644
Nov 1, 202654
Oct 31, 2026152
Oct 30, 202676
Oct 29, 202634
Oct 28, 202638
Oct 27, 202635
Oct 26, 202626
Oct 25, 202641
Oct 24, 202652
Oct 23, 202636
Oct 22, 202639
Oct 21, 202631
Oct 20, 202632
Oct 19, 202644
Oct 18, 202637
Oct 17, 202649
Oct 16, 202672
Oct 15, 202639
Oct 14, 202624
Oct 13, 202638
Oct 12, 202635
Oct 11, 202631

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 259 · -3.4% in the last 30 days

Estimated installs
Estimated installs: 14 days across 1 series.260265Oct 27Oct 29Nov 1Nov 3Nov 5Nov 8Nov 10Oct 29, 2026: Tested up to 7.1.4
View as table
DateEstimated installs
Nov 10, 2026259
Nov 9, 2026257
Nov 8, 2026258
Nov 7, 2026258
Nov 5, 2026259
Nov 4, 2026261
Nov 3, 2026262
Nov 2, 2026260
Nov 1, 2026257
Oct 31, 2026261
Oct 30, 2026258
Oct 29, 2026258
Oct 28, 2026257
Oct 27, 2026268

Rank over time

#11,569 · down 28 in the last 30 days

Popular rank
Popular rank: 15 days across 1 series.#11.6K#11.6K#11.7KOct 27Oct 29Nov 1Nov 3Nov 5Nov 8Nov 10Oct 29, 2026: Tested up to 7.1.4
View as table
DateDaily snapshot
Nov 10, 2026#11,569
Nov 9, 2026#11,608
Nov 8, 2026#11,595
Nov 7, 2026#11,626
Nov 6, 2026#11,613
Nov 5, 2026#11,602
Nov 4, 2026#11,600
Nov 3, 2026#11,603
Nov 2, 2026#11,594
Nov 1, 2026#11,664
Oct 31, 2026#11,542
Oct 30, 2026#11,564
Oct 29, 2026#11,558
Oct 28, 2026#11,560
Oct 27, 2026#11,541

Growth %

Average -0.24% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 13 days across 1 series.0%Oct 28Oct 30Nov 1Nov 3Nov 5Nov 8Nov 10
View as table
DateGrowth
Nov 10, 2026+0.78%
Nov 9, 2026-0.39%
Nov 8, 20260.00%
Nov 7, 2026-0.19%
Nov 5, 2026-0.77%
Nov 4, 2026-0.38%
Nov 3, 2026+0.77%
Nov 2, 2026+1.17%
Nov 1, 2026-1.53%
Oct 31, 2026+1.16%
Oct 30, 20260.00%
Oct 29, 2026+0.39%
Oct 28, 2026-4.10%

Active installs band

200+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 15 days across 1 series.190200210Oct 27Oct 29Nov 1Nov 3Nov 5Nov 8Nov 10Oct 29, 2026: Tested up to 7.1.4
View as table
DateDaily snapshot
Nov 10, 2026200+
Nov 9, 2026200+
Nov 8, 2026200+
Nov 7, 2026200+
Nov 6, 2026200+
Nov 5, 2026200+
Nov 4, 2026200+
Nov 3, 2026200+
Nov 2, 2026200+
Nov 1, 2026200+
Oct 31, 2026200+
Oct 30, 2026200+
Oct 29, 2026200+
Oct 28, 2026200+
Oct 27, 2026200+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

See where ELEX WordPress HelpDesk & Customer Ticketing System ranks in search

Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.

Track this plugin

Change log

From our daily snapshot of WordPress.org
  1. Rank #11564 → #11626
    • Released 3.3.9 (was 3.3.8)
  2. Rank #11560 → #11602
    • Tested up to 7.1.3 → 7.1.4

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v3.373%
  • v3.115%
  • v3.213%

Rating trend

3.9★★★★★7 reviews · steady in the last 30 days

Requirements & info

Version history
Version
3.3.9
Requires WordPress
3.0.1
Tested up to
7.1.4
Requires PHP
7.1.8
First released
May 27, 2020
Last updated
Oct 30, 2026
Releases, last 12 months
…

Questions about ELEX WordPress HelpDesk & Customer Ticketing System

How many websites use ELEX WordPress HelpDesk & Customer Ticketing System?

ELEX WordPress HelpDesk & Customer Ticketing System is active on 200+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #11,569 most popular plugin on WordPress.org.

How many times has ELEX WordPress HelpDesk & Customer Ticketing System been downloaded?

26,656 times in total since 2020. On a typical day it’s downloaded about 39 times. See download stats

When was ELEX WordPress HelpDesk & Customer Ticketing System last updated?

Version 3.3.9 came out on Oct 30, 2026 (1 week ago).

Is ELEX WordPress HelpDesk & Customer Ticketing System compatible with the latest WordPress?

Yes. It’s tested up to WordPress 7.1.4, the current version.

Is ELEX WordPress HelpDesk & Customer Ticketing System still maintained?

Yes. Its last release was 1 week ago. No support threads were opened in the last two months.

What rating does ELEX WordPress HelpDesk & Customer Ticketing System have?

3.9 out of 5 from 7 reviews on WordPress.org. 71% of them give 5 stars.

What are the best alternatives to ELEX WordPress HelpDesk & Customer Ticketing System?

The plugins most like ELEX WordPress HelpDesk & Customer Ticketing System, by the tags they share, are Event Tickets and Registration (90K+), Product Feed Manager for WooCommerce (90K+) and Custom Product Tabs for WooCommerce (80K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

3.9

★★★★★

7 reviews

  • 5 stars: 5 reviews, 71%
  • 4 stars: 0 reviews, 0%
  • 3 stars: 0 reviews, 0%
  • 2 stars: 0 reviews, 0%
  • 1 stars: 2 reviews, 29%
Positive
71%4–5★
Mixed
0%3★
Critical
29%1–2★
  • About 1 more 5★ reviews would lift it to 4.0.
  • Each new 1★ review takes 3 five-star reviews to balance out.

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
ELEX WordPress HelpDesk & Customer Ticketing System
Suggested:
Metric
ELEX WordPress HelpDesk & Customer Ticketing System
Estimated installs≈ 259
Reported installs200+
Rating3.9
Reviews7
Total downloads26.7K
AuthorELEXtensions
First releasedMay 27, 2020
Version3.3.9
Requires WP3.0.1
Requires PHP7.1.8
Last updatedOct 30, 2026

Alternatives to ELEX WordPress HelpDesk & Customer Ticketing System

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:ELEX WordPress HelpDesk & Customer Ticketing System vs Event Tickets and RegistrationELEX WordPress HelpDesk & Customer Ticketing System vs Product Feed Manager for WooCommerceELEX WordPress HelpDesk & Customer Ticketing System vs Custom Product Tabs for WooCommerce

More by ELEXtensions

See everything by ELEXtensions

Other plugins from this author in our catalog.