Best ticket system plugins for WordPress
The most popular ticket system plugins for WordPress in November 2026, in WordPress.org’s own popular order, which follows active installs. SupportCandy leads with 10K+ active installs, ahead of Awesome Support (6K+) and Majestic Support (3K+). All 30 plugins tagged “ticket system” are below, with figures from WordPress.org that update every day.
Installs aren’t everything: a recent release, a “Tested up to” that matches the current WordPress, and support threads that get resolved show a plugin is looked after. Open any plugin for its downloads, rank history and alternatives.
Research this niche or see all plugins.
Top 10 ticket system plugins
- 1.
SupportCandyThe most installed ticket system plugin, with 10K+ active installs. Rated 4.9 from 289 reviews, updated 5 days ago.
- 2.
Awesome Support6K+ active installs. Rated 3.5 from 194 reviews, updated 3 weeks ago.
- 3.
Majestic Support3K+ active installs. Rated 5.0 from 8 reviews, updated 1 week ago.
- 4.
Nirweb support700+ active installs. Rated 4.2 from 12 reviews, last updated 2 years ago. Tested only up to WordPress 6.4.14.
- 5.
Customer Support Ticket System & Helpdesk400+ active installs. Rated 4.3 from 27 reviews, updated 3 months ago.
- 6.
ELEX WordPress HelpDesk & Customer Ticketing System200+ active installs. Rated 3.9 from 7 reviews, updated 1 week ago.
- 7.
Helpdesk Support Ticket System for WooCommerce200+ active installs. Only 2 reviews so far, updated 1 month ago.
- 8.
WP Advanced Ticket System, Elite Support Helpdesk100+ active installs. Rated 4.0 from 58 reviews, last updated 1 year ago. Tested only up to WordPress 6.8.12.
- 9.
Guest Support30+ active installs. Only 3 reviews so far, updated 1 month ago.
- 10.
Support Helpdesk Ticket System Lite10+ active installs. No reviews yet, updated 1 month ago.
All 30 plugins tagged “ticket system”
SupportCandy
Down in the last 7 days:1#1,946by PSM Plugins5 days ago
Free WordPress helpdesk & support ticket system with AI chatbot, AI reply assistant, unlimited tickets and agents, Elementor and Gutenberg blocks.
- Installs
- 10K+
- Rating
- 4.9(289)
- Downloads
- 258/day
Awesome Support
Down in the last 7 days:3#2,871by awesomesupport24 days ago
The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.
- Installs
- 6K+
- Rating
- 3.5(194)
- Downloads
- 138/day
Majestic Support
Up in the last 7 days:2#3,920by Majestic Support7 days ago
Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.
- Installs
- 3K+
- Rating
- 5.0(8)
- Downloads
- 135/day
Nirweb support
Up in the last 7 days:8#7,970by NirWp Team2 years ago
NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce
- Installs
- 700+
- Rating
- 4.2(12)
- Downloads
- 11/day
Customer Support Ticket System & Helpdesk
Down in the last 7 days:33#9,885by emarket-design3 months ago
Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.
- Installs
- 400+
- Rating
- 4.3(27)
- Downloads
- 22/day
ELEX WordPress HelpDesk & Customer Ticketing System
Down in the last 7 days:14#11,608by ELEXtensions9 days ago
ELEX WordPress HelpDesk & Customer Ticketing System offers top-notch features for the best customer support experience.
- Installs
- 200+
- Rating
- 3.9(7)
- Downloads
- 51/day
Helpdesk Support Ticket System for WooCommerce
Down in the last 7 days:161#12,512by WPFactory1 month ago
WordPress ticket system - Manage customer queries and issues on your WordPress eShop with helpdesk WooCommerce support ticket system
- Installs
- 200+
- Rating
- 5.0(2)
- Downloads
- 11/day
WP Advanced Ticket System, Elite Support Helpdesk
Down in the last 7 days:120#13,512by firebird751 year ago
WATS is a ticket system, used by helpdesk staff to deliver support. WATS stands for WP Advanced Ticket System.
- Installs
- 100+
- Rating
- 4.0(58)
- Downloads
- 0/day
Guest Support
Down in the last 7 days:2,193#24,830by RcaTheme.com1 month ago
Let customers create and reply to support tickets without an account or login. A WordPress customer support system and help desk for your website.
- Installs
- 30+
- Rating
- 5.0(3)
- Downloads
- 11/day
Support Helpdesk Ticket System Lite
#35,394by M. Ali Saleem1 month ago
Host A helpdesk ticket system Website with WordPress. Multi Helpdesk empowers your WordPress with the Support Ticket System.
- Installs
- 10+
- Rating
- –
- Downloads
- 11/day
Memoria Ticket System
#38,401by vato12 years ago
A ticket system for Wordpress to use for support, contact and/or issue reporting. Ability to create categories and departments.
- Installs
- 10+
- Rating
- 3.7(3)
- Downloads
- 0/day
CodeBard Help Desk
Up in the last 7 days:4,436#40,061by CodeBard1 year ago
Multi Language Professional Support Ticket System with Unlimited Users, Unlimited Tickets, Unlimited Departments, Agents and many features
- Installs
- 10+
- Rating
- 3.0(2)
- Downloads
- 0/day
TicketPress
Up in the last 7 days:123#40,509by Abiral Neupane11 years ago
Easy to use & customize Customer Support System in WordPress! You are just a one click away to embed this system
- Installs
- 10+
- Rating
- 5.0(3)
- Downloads
- 0/day
Simple Tickets
#41,116by paulgee6 years ago
Simple Tickets consists of New Ticket Form, Settings and Ticket List. With these base features you can manage each ticket and change specific fields.
- Installs
- 10+
- Rating
- 5.0(1)
- Downloads
- 0/day
Rollerblade
Up in the last 7 days:934#41,706by Larry Kokoszka10 years ago
Rollerblade - a dead simple way for your clients to leave visual feedback on your WP site, creating information-rich tickets for you to track reports.
- Installs
- 10+
- Rating
- 3.0(3)
- Downloads
- 0/day
Smart Support
Down in the last 7 days:2,341#42,640by Smart Support2 months ago
WordPress helpdesk Ticket System with frontend ticketing, agent workflows, email alerts, reports, attachments, and optional AI assistance.
- Installs
- 10+
- Rating
- 5.0(3)
- Downloads
- 0/day
TD Ticket System
Up in the last 7 days:2,015#46,228by transcendev12 years ago
A ticket system for Wordpress to maintain reliable communication with customers without the worry of missing emails.
- Installs
- 10+
- Rating
- 2.8(6)
- Downloads
- 0/day
Demfilz Support Tickets
Up in the last 7 days:13,896#53,122by demfilz1 month ago
A complete help desk for WordPress: front-end ticket portal, departments, agents, canned replies, attachments, SLA targets and reports.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Chimney Rock Support Tickets
Down in the last 7 days:3,618#58,874by Steve2 years ago
Create and manage support tickets for your customers or subscribers with ease.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Simple Support Tickets
Down in the last 7 days:2,884#59,176by susheelhbti6 months ago
A simple support ticket system allowing users to submit tickets from the front end and admins to respond from the backend.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Volixta Support
#59,364by VOLIXTA TEAM4 days ago
Self-hosted WordPress helpdesk with support tickets, customer portal, guest tickets, support plans, email notifications and WooCommerce integration.
- Installs
- <10
- Rating
- 5.0(2)
- Downloads
- 11/day
WPBuddy
#65,475by WP Problem Solvers4 months ago
WPBuddy streamlines customer support by enabling WordPress admin users to create support tickets seamlessly from the dashboard, integrated with WP Pro …
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Jalpi Support Tickets
Up in the last 7 days:842#68,613by Konceptwise Digital Media Pvt Ltd4 months ago
A free, fast helpdesk plugin. Let visitors submit and track support tickets without registration.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Freelancer Support System
#68,707by gayatripol5 months ago
Freelancer support plugin to manage client requests as tickets inside WordPress with status tracking and WhatsApp updates.
- Installs
- <10
- Rating
- 4.0(4)
- Downloads
- 0/day
Guru Support Desk
#69,582by Guru Plugins3 days ago
Self-hosted WordPress support desk with web/email tickets, agent roles, ticket merging, activity auditing, private files, CCs, and WooCommerce.
- Installs
- <10
- Rating
- –
- Downloads
- 11/day
Help Desk WP
Down in the last 7 days:19,786#69,584by helpdeskwp4 years ago
Help Desk and customer support.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Tickzo
Down in the last 7 days:16,343#70,262by Thorsten Glander1 month ago
A professional support ticket system for WordPress with email notifications and multilingual support.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Support Portal
Up in the last 7 days:1,613#71,865by YoOhw Studio10 days ago
Create a private customer support portal with topics, replies, theme shortcodes, and protected attachments in WordPress posts/comments mode.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
DeltaBreen Helpdesk
Down in the last 7 days:1,884#72,431by deltabreen4 days ago
Help desk and support ticket system for your site and WooCommerce: a support form, customers' own tickets, one shared board. Never priced per agent.
- Installs
- <10
- Rating
- –
- Downloads
- 24/day
Polanger Ticket System for WooCommerce
Down in the last 7 days:12,058#74,320by Polanger2 months ago
Allows customers to create and manage support tickets from their WooCommerce account page.
- Installs
- <10
- Rating
- 5.0(1)
- Downloads
- 0/day