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Simple Support Tickets

v1.2

by susheelhbti · updated 6 months ago

A simple support ticket system allowing users to submit tickets from the front end and admins to respond from the backend.

customer supporthelpdeskSupport Ticketticket system
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#59,176
Down447 vs yesterday
Active installs (est.)
≈ 5
Fewer than 10 reported · High
Total downloads
1.6K
1,556 all-time
Rating
–
0 reviews
Support resolved
–
0 of 0 threads, last 2 months

Simple Support Tickets at a glance

Simple Support Tickets is a WordPress plugin by susheelhbti with fewer than 10 active installs, the #59,176 most popular plugin on WordPress.org. It has no reviews yet. Version 1.2 came out on May 10, 2026 and is tested up to WordPress 6.8.12. Among the 30 plugins tagged “ticket system”, it ranks #20. It was first released in 2021.

Chart time range

Applies to every chart below. History from Oct 27, 2026, 13 days.

Downloads over time

Download stats

22 downloads · the last 30 days

Downloads over time
Simple Support Tickets Compare series
Downloads over time: 13 days across 1 series.0510Oct 28Oct 30Nov 1Nov 3Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 6.8.12
View as table
DateSimple Support Tickets
Nov 9, 20260
Nov 8, 202611
Nov 7, 20260
Nov 6, 20260
Nov 5, 20260
Nov 4, 20260
Nov 3, 20260
Nov 2, 20260
Nov 1, 20260
Oct 31, 202611
Oct 30, 20260
Oct 29, 20260
Oct 28, 20260

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 5 · +25.0% in the last 30 days

Estimated installs
Estimated installs: 12 days across 1 series.3456Oct 28Oct 30Nov 1Nov 3Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 6.8.12
View as table
DateEstimated installs
Nov 9, 20265
Nov 8, 20265
Nov 7, 20265
Nov 5, 20265
Nov 4, 20263
Nov 3, 20264
Nov 2, 20264
Nov 1, 20266
Oct 31, 20266
Oct 30, 20266
Oct 29, 20264
Oct 28, 20264

Rank over time

#59,176 · up 5,643 in the last 30 days

Popular rank
Popular rank: 8 days across 1 series.#60K#65KOct 28Oct 30Nov 1Nov 3Nov 4Nov 6Oct 29, 2026: Tested up to 6.8.12
View as table
DateDaily snapshot
Nov 6, 2026#59,176
Nov 5, 2026#58,729
Nov 4, 2026#67,668
Nov 3, 2026#63,730
Nov 2, 2026#63,217
Nov 1, 2026#56,429
Oct 30, 2026#56,292
Oct 28, 2026#64,819

Growth %

Average +1.88% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 11 days across 1 series.-50%0%50%Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9
View as table
DateGrowth
Nov 9, 20260.00%
Nov 8, 20260.00%
Nov 7, 20260.00%
Nov 5, 2026+66.67%
Nov 4, 2026-25.00%
Nov 3, 20260.00%
Nov 2, 2026-33.33%
Nov 1, 20260.00%
Oct 31, 20260.00%
Oct 30, 2026+50.00%
Oct 29, 20260.00%

Active installs band

Fewer than 10 on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 14 days across 1 series.-101Oct 27Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 6.8.12
View as table
DateDaily snapshot
Nov 9, 2026Fewer than 10
Nov 8, 2026Fewer than 10
Nov 7, 2026Fewer than 10
Nov 6, 2026Fewer than 10
Nov 5, 2026Fewer than 10
Nov 4, 2026Fewer than 10
Nov 3, 2026Fewer than 10
Nov 2, 2026Fewer than 10
Nov 1, 2026Fewer than 10
Oct 31, 2026Fewer than 10
Oct 30, 2026Fewer than 10
Oct 29, 2026Fewer than 10
Oct 28, 2026Fewer than 10
Oct 27, 2026Fewer than 10

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

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Change log

From our daily snapshot of WordPress.org
  1. Rank #64819 → #58729
    • Tested up to 6.8.11 → 6.8.12

Requirements & info

Version history
Version
1.2
Requires WordPress
–
Tested up to
6.8.12
Requires PHP
7.4
First released
Sep 14, 2021
Last updated
May 10, 2026
Releases, last 12 months
…

Questions about Simple Support Tickets

How many websites use Simple Support Tickets?

Simple Support Tickets is active on fewer than 10 WordPress sites, as WordPress.org reports it. That makes it the #59,176 most popular plugin on WordPress.org.

How many times has Simple Support Tickets been downloaded?

1,556 times in total since 2021.

When was Simple Support Tickets last updated?

Version 1.2 came out on May 10, 2026 (5 months ago).

Is Simple Support Tickets compatible with the latest WordPress?

Simple Support Tickets’s readme says it’s tested up to WordPress 6.8.12, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.

Is Simple Support Tickets still maintained?

Its last release was 5 months ago. No support threads were opened in the last two months.

What rating does Simple Support Tickets have?

No one has reviewed Simple Support Tickets on WordPress.org yet.

What are the best alternatives to Simple Support Tickets?

The plugins most like Simple Support Tickets, by the tags they share, are SupportCandy (10K+), Customer Support Ticket System & Helpdesk (400+) and JS Help Desk (7K+). Compare all alternatives

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
Simple Support Tickets
Suggested:
Metric
Simple Support Tickets
Estimated installs≈ 5
Reported installsFewer than 10
Rating–
Reviews0
Total downloads1.6K
Authorsusheelhbti
First releasedSep 14, 2021
Version1.2
Requires WP–
Requires PHP7.4
Last updatedMay 10, 2026

Alternatives to Simple Support Tickets

Compare all alternatives

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Side by side:Simple Support Tickets vs SupportCandySimple Support Tickets vs Customer Support Ticket System & HelpdeskSimple Support Tickets vs JS Help Desk

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