WordPress plugin comparison
Simple Support Tickets vs SupportCandy
Simple Support Tickets
by susheelhbti
Fewer than 10 installs
SupportCandy
by PSM Plugins
10K+ installs4.9
At a glance
- SupportCandy has more active installs: 10K+, against fewer than 10 for Simple Support Tickets.
- On a typical day, SupportCandy is downloaded about 202 times, Simple Support Tickets about 2.
- Simple Support Tickets has no reviews yet.
- SupportCandy was updated more recently: Nov 3, 2026, against May 10, 2026 for Simple Support Tickets.
- SupportCandy is tested with a newer WordPress: 7.1.4, against 6.8.12 for Simple Support Tickets.
- SupportCandy has been around longer: since 2018, against 2021 for Simple Support Tickets.
Line by line
SupportCandy leads on 6 of 6 comparable lines.
| Metric | Simple Support Tickets | SupportCandy |
|---|---|---|
| Popular rank | #59,176 | #1,945 |
| Active installs | Fewer than 10 | 10K+ |
| Downloads, last 30 days | 44 | 7.2K |
| Rating | No ratings | 4.9(289) |
| Support threads resolved | – | 100% |
| Tested up to | 6.8.12 | 7.1.4 |
| Search multiplier | ×0.04 | ×1.15 |
| Last release | 6 months ago | 7 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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- SupportCandy vs Customer Support Ticket System & Helpdesk
- SupportCandy vs JS Help Desk
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