WordPress plugin comparison
Simple Support Tickets vs Support Genix
At a glance
- Support Genix has more active installs: 3K+, against fewer than 10 for Simple Support Tickets.
- On a typical day, Support Genix is downloaded about 129 times, Simple Support Tickets about 2.
- Simple Support Tickets has no reviews yet.
- Support Genix was updated more recently: Nov 3, 2026, against May 10, 2026 for Simple Support Tickets.
- Support Genix is tested with a newer WordPress: 7.1.4, against 6.8.12 for Simple Support Tickets.
- Simple Support Tickets has been around longer: since 2021, against 2022 for Support Genix.
Line by line
Support Genix leads on 6 of 6 comparable lines.
| Metric |  Simple Support Tickets |  Support Genix |
|---|---|---|
| Popular rank | #59,176 | #4,176 |
| Active installs | Fewer than 10 | 3K+ |
| Downloads, last 30 days | 43 | 7.2K |
| Rating | No ratings | 4.5(11) |
| Support threads resolved | – | 100% |
| Tested up to | 6.8.12 | 7.1.4 |
| Search multiplier | ×0.04 | ×0.83 |
| Last release | 6 months ago | 7 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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