WordPress plugin comparison

Support Genix vs Customer Support Ticket System & Helpdesk

Support Genix

by DevItems

3K+ installs4.5

Customer Support Ticket System & Helpdesk

by emarket-design

400+ installs4.3

At a glance

Support Genix has more active installs: 3K+, against 400+ for Customer Support Ticket System & Helpdesk.
On a typical day, Support Genix is downloaded about 129 times, Customer Support Ticket System & Helpdesk about 20.
Support Genix is rated higher: 4.5 out of 5 from 11 reviews, against 4.3 from 27 reviews.
Support Genix was updated more recently: Nov 3, 2026, against Jul 21, 2026 for Customer Support Ticket System & Helpdesk.
Support Genix is tested with a newer WordPress: 7.1.4, against 7.0.8 for Customer Support Ticket System & Helpdesk.
Customer Support Ticket System & Helpdesk has been around longer: since 2014, against 2022 for Support Genix.

Support Genix leads on 7 of 7 comparable lines.

Metric	Support Genix	Customer Support Ticket System & Helpdesk
Popular rank	#4,183	#9,884
Active installs	3K+	400+
Downloads, last 30 days	7.3K	393
Rating	4.5(11)	4.3(27)
Support threads resolved	100%	–
Tested up to	7.1.4	7.0.8
Search multiplier	×0.83	×0.49
Last release	6 days ago	3 months ago
Requires PHP	7.4	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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