WordPress plugin comparison

Simple Support Tickets vs Customer Support Ticket System & Helpdesk

Simple Support Tickets

by susheelhbti

Fewer than 10 installs

Customer Support Ticket System & Helpdesk

by emarket-design

400+ installs4.3

At a glance

Customer Support Ticket System & Helpdesk has more active installs: 400+, against fewer than 10 for Simple Support Tickets.
On a typical day, Customer Support Ticket System & Helpdesk is downloaded about 20 times, Simple Support Tickets about 2.
Simple Support Tickets has no reviews yet.
Customer Support Ticket System & Helpdesk was updated more recently: Jul 21, 2026, against May 10, 2026 for Simple Support Tickets.
Customer Support Ticket System & Helpdesk is tested with a newer WordPress: 7.0.8, against 6.8.12 for Simple Support Tickets.
Customer Support Ticket System & Helpdesk has been around longer: since 2014, against 2021 for Simple Support Tickets.

Customer Support Ticket System & Helpdesk leads on 6 of 6 comparable lines.

Metric	Simple Support Tickets	Customer Support Ticket System & Helpdesk
Popular rank	#59,176	#9,884
Active installs	Fewer than 10	400+
Downloads, last 30 days	44	393
Rating	No ratings	4.3(27)
Support threads resolved	–	–
Tested up to	6.8.12	7.0.8
Search multiplier	×0.04	×0.49
Last release	6 months ago	3 months ago
Requires PHP	7.4	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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