WordPress plugin comparison
Simple Support Tickets vs JS Help Desk
At a glance
- JS Help Desk has more active installs: 7K+, against fewer than 10 for Simple Support Tickets.
- On a typical day, JS Help Desk is downloaded about 223 times, Simple Support Tickets about 2.
- Simple Support Tickets has no reviews yet.
- JS Help Desk was updated more recently: Nov 4, 2026, against May 10, 2026 for Simple Support Tickets.
- JS Help Desk is tested with a newer WordPress: 7.1.4, against 6.8.12 for Simple Support Tickets.
- JS Help Desk has been around longer: since 2014, against 2021 for Simple Support Tickets.
Line by line
JS Help Desk leads on 6 of 6 comparable lines.
| Metric |  Simple Support Tickets |  JS Help Desk |
|---|---|---|
| Popular rank | #59,176 | #2,493 |
| Active installs | Fewer than 10 | 7K+ |
| Downloads, last 30 days | 44 | 24.1K |
| Rating | No ratings | 3.7(74) |
| Support threads resolved | – | – |
| Tested up to | 6.8.12 | 7.1.4 |
| Search multiplier | ×0.04 | ×0.72 |
| Last release | 6 months ago | 6 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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