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Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons

v1.5.2

by Chatway Live Chat · updated 12 days ago

AI chatbot agent, MCP & human live chat for customer support. Unified chat inbox for website live chat, WhatsApp, Facebook Messenger, Instagram, email

chatchatbotcustomer supportlive chatwhatsapp
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#1,066
Down1 vs yesterday
Active installs (est.)
≈ 32,000
30K+ reported · Medium
Total downloads
368.2K
368,167 all-time
Rating
5.0/5
776 reviews
Support resolved
100%
12 of 12 threads, last 2 months
Declining·Downloads -10.1% (30d)·Toward 20K+ · ETA ~4mo

Chatway Live Chat at a glance

Chatway Live Chat is a WordPress plugin by Chatway Live Chat with 30K+ active installs, the #1,066 most popular plugin on WordPress.org. On a typical day it’s downloaded about 205 times, 10% fewer than the month before. It’s rated 5.0 out of 5 from 776 reviews. Version 1.5.2 came out on Oct 27, 2026 and is tested up to WordPress 7.1.4. It leads the 665 plugins tagged “customer support”. It was first released in 2023.

Chart time range

Applies to every chart below. History from Oct 9, 2026, 31 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

6.3K downloads · the last 30 days

Downloads over time
Chatway Live Chat Compare series
Downloads over time: 30 days across 1 series.150200250Oct 9Oct 14Oct 19Oct 24Oct 28Nov 2Nov 7Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: New short description
View as table
DateChatway Live Chat
Nov 7, 2026204
Nov 6, 2026199
Nov 5, 2026197
Nov 4, 2026226
Nov 3, 2026205
Nov 2, 2026237
Nov 1, 2026139
Oct 31, 2026143
Oct 30, 2026201
Oct 29, 2026230
Oct 28, 2026238
Oct 27, 2026254
Oct 26, 2026227
Oct 25, 2026183
Oct 24, 2026199
Oct 23, 2026226
Oct 22, 2026276
Oct 21, 2026234
Oct 20, 2026215
Oct 19, 2026233
Oct 18, 2026165
Oct 17, 2026157
Oct 16, 2026211
Oct 15, 2026256
Oct 14, 2026216
Oct 13, 2026228
Oct 12, 2026226
Oct 11, 2026170
Oct 10, 2026167
Oct 9, 2026208

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 31,700 · -0.4% in the last 30 days

Estimated installs
Estimated installs: 12 days across 1 series.31.7K31.8K31.8K31.9KOct 27Oct 29Oct 31Nov 2Nov 4Nov 8Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: New short description
View as table
DateEstimated installs
Nov 8, 202631,700
Nov 7, 202631,732
Nov 5, 202631,799
Nov 4, 202631,830
Nov 3, 202631,802
Nov 2, 202631,831
Nov 1, 202631,827
Oct 31, 202631,855
Oct 30, 202631,860
Oct 29, 202631,861
Oct 28, 202631,794
Oct 27, 202631,823

Rank over time

#1,066 · down 5 in the last 30 days

Popular rank
Popular rank: 14 days across 1 series.#1.1K#1.1K#1.1KOct 16Oct 27Oct 31Nov 4Nov 8Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: New short description
View as table
DateDaily snapshot
Nov 8, 2026#1,066
Nov 7, 2026#1,065
Nov 6, 2026#1,065
Nov 5, 2026#1,065
Nov 4, 2026#1,064
Nov 3, 2026#1,064
Nov 2, 2026#1,065
Nov 1, 2026#1,065
Oct 31, 2026#1,064
Oct 30, 2026#1,064
Oct 29, 2026#1,065
Oct 28, 2026#1,067
Oct 27, 2026#1,067
Oct 16, 2026#1,061

Growth %

Average -0.03% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 11 days across 1 series.-0.2%0%0.2%Oct 28Oct 30Nov 1Nov 4Nov 8
View as table
DateGrowth
Nov 8, 2026-0.10%
Nov 7, 2026-0.10%
Nov 5, 2026-0.10%
Nov 4, 2026+0.09%
Nov 3, 2026-0.09%
Nov 2, 2026+0.01%
Nov 1, 2026-0.09%
Oct 31, 2026-0.02%
Oct 30, 2026-0.00%
Oct 29, 2026+0.21%
Oct 28, 2026-0.09%

Active installs band

30K+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 14 days across 1 series.29K30K31KOct 16Oct 27Oct 31Nov 4Nov 8Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: New short description
View as table
DateDaily snapshot
Nov 8, 202630K+
Nov 7, 202630K+
Nov 6, 202630K+
Nov 5, 202630K+
Nov 4, 202630K+
Nov 3, 202630K+
Nov 2, 202630K+
Nov 1, 202630K+
Oct 31, 202630K+
Oct 30, 202630K+
Oct 29, 202630K+
Oct 28, 202630K+
Oct 27, 202630K+
Oct 16, 202630K+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

See where Chatway Live Chat ranks in search

Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.

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Change log

From our daily snapshot of WordPress.org
  1. Rank #1067 → #1065Downloads -11.3%
    • Tested up to 7.1.3 → 7.1.4
  2. Rank #1061 → #1064Downloads -7.7%
    • New short description

      AI chatbot agent, MCP & human live chat for customer support. Unified chat inbox for website live chat, WhatsApp, Facebook Messenger, Instagram, email

      Before

      AI chatbot agent, MCP & human live chat for customer support, FAQ, chat buttons include WhatsApp with Chatway live chat. iOS & Android apps available

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v1.577%
  • v1.418%
  • Other5.6%

Rating trend

5.0★★★★★776 reviews · steady in the last 30 days

Requirements & info

Version history
Version
1.5.2
Requires WordPress
4.7
Tested up to
7.1.4
Requires PHP
–
First released
Nov 7, 2023
Last updated
Oct 27, 2026
Releases, last 12 months
…

Questions about Chatway Live Chat

How many websites use Chatway Live Chat?

Chatway Live Chat is active on 30K+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #1,066 most popular plugin on WordPress.org.

How many times has Chatway Live Chat been downloaded?

368,167 times in total since 2023. On a typical day it’s downloaded about 205 times. See download stats

When was Chatway Live Chat last updated?

Version 1.5.2 came out on Oct 27, 2026 (1 week ago). See every release

Is Chatway Live Chat compatible with the latest WordPress?

Yes. It’s tested up to WordPress 7.1.4, the current version.

Does Chatway Live Chat have known security vulnerabilities?

None that affect the current version. WPVulnerability’s database lists 1 older issue, fixed in earlier versions, so keep Chatway Live Chat up to date. See its security record

Is Chatway Live Chat still maintained?

Yes. Its last release was 1 week ago. Its authors resolved 12 of the 12 support threads opened in the last two months.

What rating does Chatway Live Chat have?

5.0 out of 5 from 776 reviews on WordPress.org. 99% of them give 5 stars.

What are the best alternatives to Chatway Live Chat?

The plugins most like Chatway Live Chat, by the tags they share, are Buttonizer (40K+), Tidio (70K+) and LiveChat (10K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

5.0

★★★★★

776 reviews

  • 5 stars: 771 reviews, 99%
  • 4 stars: 3 reviews, 0%
  • 3 stars: 1 reviews, 0%
  • 2 stars: 1 reviews, 0%
  • 1 stars: 0 reviews, 0%
Positive
100%4–5★
Mixed
0%3★
Critical
0%1–2★
  • Each new 1★ review takes 387 five-star reviews to balance out.

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
Chatway Live Chat
Suggested:
Metric
Chatway Live Chat
Estimated installs≈ 32,000
Reported installs30K+
Rating5.0
Reviews776
Total downloads368.2K
AuthorChatway Live Chat
First releasedNov 7, 2023
Version1.5.2
Requires WP4.7
Requires PHP–
Last updatedOct 27, 2026

Alternatives to Chatway Live Chat

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:Chatway Live Chat vs ButtonizerChatway Live Chat vs TidioChatway Live Chat vs LiveChat