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LiveChat – Live Chat Plugin for WP Websites

v5.0.12

by Text · updated 5 months ago

Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀

chat widgetchatbotcustomer supportlive chatlivechat
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#1,722
Up2 vs yesterday
Active installs (est.)
≈ 14,000
10K+ reported · Medium
Total downloads
1.3M
1,291,506 all-time
Rating
4.6/5
98 reviews
Support resolved
50%
1 of 2 threads, last 2 months
Declining·Downloads -5.1% (30d)·Toward 9K+ · ETA ~7mo

LiveChat at a glance

LiveChat is a WordPress plugin by Text with 10K+ active installs, the #1,722 most popular plugin on WordPress.org. On a typical day it’s downloaded about 133 times, 5% fewer than the month before. It’s rated 4.6 out of 5 from 98 reviews. Version 5.0.12 came out on May 25, 2026 and is tested up to WordPress 6.9.11. Among the 665 plugins tagged “customer support”, it ranks #2. It was first released in 2010.

Chart time range

Applies to every chart below. History from Oct 10, 2026, 31 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

3.7K downloads · the last 30 days

Downloads over time
LiveChat Compare series
Downloads over time: 30 days across 1 series.100150200Oct 10Oct 15Oct 20Oct 25Oct 29Nov 3Nov 8Oct 29, 2026: Tested up to 6.9.11
View as table
DateLiveChat
Nov 8, 2026105
Nov 7, 202675
Nov 6, 2026133
Nov 5, 2026173
Nov 4, 2026227
Nov 3, 2026203
Nov 2, 2026154
Nov 1, 202675
Oct 31, 202671
Oct 30, 2026123
Oct 29, 2026134
Oct 28, 2026148
Oct 27, 2026116
Oct 26, 2026132
Oct 25, 202697
Oct 24, 202690
Oct 23, 2026175
Oct 22, 2026183
Oct 21, 2026143
Oct 20, 2026121
Oct 19, 2026130
Oct 18, 202679
Oct 17, 202683
Oct 16, 2026110
Oct 15, 2026109
Oct 14, 2026128
Oct 13, 2026127
Oct 12, 2026115
Oct 11, 202667
Oct 10, 202684

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 14,485 · -0.8% in the last 30 days

Estimated installs
Estimated installs: 13 days across 1 series.14.5K14.6K14.6KOct 27Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 6.9.11
View as table
DateEstimated installs
Nov 9, 202614,485
Nov 8, 202614,492
Nov 7, 202614,492
Nov 5, 202614,545
Nov 4, 202614,545
Nov 3, 202614,534
Nov 2, 202614,535
Nov 1, 202614,543
Oct 31, 202614,556
Oct 30, 202614,588
Oct 29, 202614,602
Oct 28, 202614,584
Oct 27, 202614,603

Rank over time

#1,722 · down 23 in the last 30 days

Popular rank
Popular rank: 15 days across 1 series.#1.7K#1.7K#1.7KOct 16Oct 27Nov 1Nov 5Nov 9Oct 29, 2026: Tested up to 6.9.11
View as table
DateDaily snapshot
Nov 9, 2026#1,722
Nov 8, 2026#1,724
Nov 7, 2026#1,724
Nov 6, 2026#1,719
Nov 5, 2026#1,719
Nov 4, 2026#1,719
Nov 3, 2026#1,718
Nov 2, 2026#1,719
Nov 1, 2026#1,719
Oct 31, 2026#1,718
Oct 30, 2026#1,716
Oct 29, 2026#1,715
Oct 28, 2026#1,718
Oct 27, 2026#1,718
Oct 16, 2026#1,699

Growth %

Average -0.06% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 12 days across 1 series.-0.2%0%0.2%Oct 28Oct 30Nov 1Nov 3Nov 5Nov 7Nov 9
View as table
DateGrowth
Nov 9, 2026-0.05%
Nov 8, 20260.00%
Nov 7, 2026-0.18%
Nov 5, 20260.00%
Nov 4, 2026+0.08%
Nov 3, 2026-0.01%
Nov 2, 2026-0.06%
Nov 1, 2026-0.09%
Oct 31, 2026-0.22%
Oct 30, 2026-0.10%
Oct 29, 2026+0.12%
Oct 28, 2026-0.13%

Active installs band

10K+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 15 days across 1 series.9.5K10K10.5KOct 16Oct 27Nov 1Nov 5Nov 9Oct 29, 2026: Tested up to 6.9.11
View as table
DateDaily snapshot
Nov 9, 202610K+
Nov 8, 202610K+
Nov 7, 202610K+
Nov 6, 202610K+
Nov 5, 202610K+
Nov 4, 202610K+
Nov 3, 202610K+
Nov 2, 202610K+
Nov 1, 202610K+
Oct 31, 202610K+
Oct 30, 202610K+
Oct 29, 202610K+
Oct 28, 202610K+
Oct 27, 202610K+
Oct 16, 202610K+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

See where LiveChat ranks in search

Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.

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Change log

From our daily snapshot of WordPress.org
  1. Rank #1718 → #1719Downloads +8%
    • Tested up to 6.9.10 → 6.9.11

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v5.071%
  • v4.521%
  • Other7.6%

Rating trend

4.6★★★★★98 reviews · steady in the last 30 days

Requirements & info

Version history
Version
5.0.12
Requires WordPress
4.4
Tested up to
6.9.11
Requires PHP
7.2
First released
Mar 10, 2010
Last updated
May 25, 2026
Releases, last 12 months
…

Questions about LiveChat

How many websites use LiveChat?

LiveChat is active on 10K+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #1,722 most popular plugin on WordPress.org.

How many times has LiveChat been downloaded?

1,291,506 times in total since 2010. On a typical day it’s downloaded about 133 times. See download stats

When was LiveChat last updated?

Version 5.0.12 came out on May 25, 2026 (5 months ago). See every release

Is LiveChat compatible with the latest WordPress?

LiveChat’s readme says it’s tested up to WordPress 6.9.11, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.

Does LiveChat have known security vulnerabilities?

None that affect the current version. WPVulnerability’s database lists 4 older issues, fixed in earlier versions, so keep LiveChat up to date. See its security record

Is LiveChat still maintained?

Yes. Its last release was 5 months ago. Its authors resolved 1 of the 2 support threads opened in the last two months.

What rating does LiveChat have?

4.6 out of 5 from 98 reviews on WordPress.org. 89% of them give 5 stars.

What are the best alternatives to LiveChat?

The plugins most like LiveChat, by the tags they share, are Chatra Live Chat + ChatBot + Cart Saver (2K+), Tidio (70K+) and Chatway Live Chat (30K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

4.6

★★★★★

98 reviews

  • 5 stars: 87 reviews, 89%
  • 4 stars: 0 reviews, 0%
  • 3 stars: 1 reviews, 1%
  • 2 stars: 2 reviews, 2%
  • 1 stars: 8 reviews, 8%
Positive
89%4–5★
Mixed
1%3★
Critical
10%1–2★
  • About 17 more 5★ reviews would lift it to 4.7.
  • Each new 1★ review takes 9 five-star reviews to balance out.

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
LiveChat
Suggested:
Metric
LiveChat
Estimated installs≈ 14,000
Reported installs10K+
Rating4.6
Reviews98
Total downloads1.3M
AuthorText
First releasedMar 10, 2010
Version5.0.12
Requires WP4.4
Requires PHP7.2
Last updatedMay 25, 2026

Alternatives to LiveChat

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:LiveChat vs Chatra Live Chat + ChatBot + Cart SaverLiveChat vs TidioLiveChat vs Chatway Live Chat

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