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Crisp – Live Chat and AI Chatbot

v0.49

by crisp · updated 18 days ago

A free, one-click-to-install Live Chat and AI Chatbot plugin. No coding skills required. Used by more than 30 000 customers on WordPress.

chatbotcrispfree live chatlive chatlivechat
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#1,400
Down2 vs yesterday
Active installs (est.)
≈ 17,000
10K+ reported · Medium
Total downloads
793.9K
793,852 all-time
Rating
4.6/5
73 reviews
Support resolved
–
0 of 0 threads, last 2 months
Growing·Downloads +159.5% (30d)·Toward 20K+ · ETA ~4d

Crisp at a glance

Crisp is a WordPress plugin by crisp with 10K+ active installs, the #1,400 most popular plugin on WordPress.org. On a typical day it’s downloaded about 265 times, 160% more than the month before. It’s rated 4.6 out of 5 from 73 reviews. Version 0.49 came out on Oct 21, 2026 and is tested up to WordPress 7.1.4. It leads the 2 plugins tagged “crisp”. It was first released in 2016.

Chart time range

Applies to every chart below. History from Oct 9, 2026, 31 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

13.6K downloads · the last 30 days

Downloads over time
Crisp Compare series
Downloads over time: 30 days across 1 series.02K4KOct 9Oct 14Oct 19Oct 24Oct 28Nov 2Nov 7Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: Renamed · New short description · Tested up to 7.1.3
View as table
DateCrisp
Nov 7, 2026155
Nov 6, 2026235
Nov 5, 2026203
Nov 4, 2026248
Nov 3, 2026217
Nov 2, 2026298
Nov 1, 2026188
Oct 31, 2026207
Oct 30, 2026281
Oct 29, 2026669
Oct 28, 2026912
Oct 27, 2026352
Oct 26, 2026412
Oct 25, 2026940
Oct 24, 2026339
Oct 23, 2026601
Oct 22, 20262,253
Oct 21, 20263,987
Oct 20, 202671
Oct 19, 202674
Oct 18, 202667
Oct 17, 202660
Oct 16, 202667
Oct 15, 202679
Oct 14, 202678
Oct 13, 202683
Oct 12, 2026141
Oct 11, 2026174
Oct 10, 2026139
Oct 9, 202690

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 16,917 · -22.9% in the last 30 days

Estimated installs
Estimated installs: 30 days across 2 series.18K20K22KOct 9Oct 14Oct 19Oct 24Oct 29Nov 3Nov 8Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: Renamed · New short description · Tested up to 7.1.3
View as table
DateApproximate, from band changesEstimated installs
Nov 8, 2026–16,917
Nov 7, 2026–16,933
Nov 5, 2026–16,944
Nov 4, 2026–16,953
Nov 3, 2026–16,958
Nov 2, 2026–16,960
Nov 1, 2026–21,330
Oct 31, 2026–21,335
Oct 30, 2026–21,479
Oct 29, 2026–21,390
Oct 28, 2026–21,312
Oct 27, 202621,73521,735
Oct 26, 202621,746–
Oct 25, 202621,757–
Oct 24, 202621,769–
Oct 23, 202621,780–
Oct 22, 202621,791–
Oct 21, 202621,802–
Oct 20, 202621,814–
Oct 19, 202621,825–
Oct 18, 202621,836–
Oct 17, 202621,847–
Oct 16, 202621,858–
Oct 15, 202621,870–
Oct 14, 202621,881–
Oct 13, 202621,892–
Oct 12, 202621,903–
Oct 11, 202621,915–
Oct 10, 202621,926–
Oct 9, 202621,937–

Rank over time

#1,400 · down 3 in the last 30 days

Popular rank
Popular rank: 14 days across 1 series.#1.4K#1.4KOct 16Oct 27Oct 31Nov 4Nov 8Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: Renamed · New short description · Tested up to 7.1.3
View as table
DateDaily snapshot
Nov 8, 2026#1,400
Nov 7, 2026#1,398
Nov 6, 2026#1,399
Nov 5, 2026#1,400
Nov 4, 2026#1,401
Nov 3, 2026#1,398
Nov 2, 2026#1,401
Nov 1, 2026#1,400
Oct 31, 2026#1,401
Oct 30, 2026#1,401
Oct 29, 2026#1,401
Oct 28, 2026#1,401
Oct 27, 2026#1,401
Oct 16, 2026#1,397

Growth %

Average -0.86% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 29 days across 2 series.-20%0%20%Oct 10Oct 15Oct 20Oct 24Oct 29Nov 3Nov 8
View as table
DateApproximate, from band changesGrowth
Nov 8, 2026–-0.09%
Nov 7, 2026–-0.03%
Nov 5, 2026–-0.05%
Nov 4, 2026–-0.03%
Nov 3, 2026–-0.01%
Nov 2, 2026–-20.49%
Nov 1, 2026–-0.02%
Oct 31, 2026–-0.67%
Oct 30, 2026–+0.42%
Oct 29, 2026–+0.37%
Oct 28, 2026–-1.95%
Oct 27, 2026-0.05%–
Oct 26, 2026-0.05%–
Oct 25, 2026-0.05%–
Oct 24, 2026-0.05%–
Oct 23, 2026-0.05%–
Oct 22, 2026-0.05%–
Oct 21, 2026-0.05%–
Oct 20, 2026-0.05%–
Oct 19, 2026-0.05%–
Oct 18, 2026-0.05%–
Oct 17, 2026-0.05%–
Oct 16, 2026-0.05%–
Oct 15, 2026-0.05%–
Oct 14, 2026-0.05%–
Oct 13, 2026-0.05%–
Oct 12, 2026-0.05%–
Oct 11, 2026-0.05%–
Oct 10, 2026-0.05%–

Active installs band

10K+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 14 days across 1 series.10K15K20KOct 16Oct 27Oct 31Nov 4Nov 8Oct 29, 2026: Tested up to 7.1.4Oct 27, 2026: Renamed · New short description · Tested up to 7.1.3
View as table
DateDaily snapshot
Nov 8, 202610K+
Nov 7, 202610K+
Nov 6, 202610K+
Nov 5, 202610K+
Nov 4, 202610K+
Nov 3, 202610K+
Nov 2, 202610K+
Nov 1, 202620K+
Oct 31, 202620K+
Oct 30, 202620K+
Oct 29, 202620K+
Oct 28, 202620K+
Oct 27, 202620K+
Oct 16, 202620K+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

See where Crisp ranks in search

Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.

Track this plugin

Change log

From our daily snapshot of WordPress.org
  1. Rank #1401 → #1400Downloads -37.2%Installs 20K+ → 10K+
    • Tested up to 7.1.3 → 7.1.4
  2. Rank #1397 → #1398Downloads +190.1%Installs 20K+ → 10K+
    • Renamed Crisp – Live Chat and Chatbot → Crisp – Live Chat and AI Chatbot
    • New short description

      A free, one-click-to-install Live Chat and AI Chatbot plugin. No coding skills required. Used by more than 30 000 customers on WordPress.

      Before

      A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30 000 customers on WordPress.

    • Tested up to 6.8.11 → 7.1.3
    • Released 0.49 (was 0.48)

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v0.4842%
  • v0.4935%
  • v0.475.9%
  • Other18%

Rating trend

4.6★★★★★73 reviews · steady in the last 30 days

Requirements & info

Version history
Version
0.49
Requires WordPress
3.0.1
Tested up to
7.1.4
Requires PHP
5.3
First released
Jan 19, 2016
Last updated
Oct 21, 2026
Releases, last 12 months
…

Questions about Crisp

How many websites use Crisp?

Crisp is active on 10K+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #1,400 most popular plugin on WordPress.org.

How many times has Crisp been downloaded?

793,852 times in total since 2016. On a typical day it’s downloaded about 265 times. See download stats

When was Crisp last updated?

Version 0.49 came out on Oct 21, 2026 (2 weeks ago). See every release

Is Crisp compatible with the latest WordPress?

Yes. It’s tested up to WordPress 7.1.4, the current version.

Does Crisp have known security vulnerabilities?

None that affect the current version. WPVulnerability’s database lists 2 older issues, fixed in earlier versions, so keep Crisp up to date. See its security record

Is Crisp still maintained?

Yes. Its last release was 2 weeks ago. No support threads were opened in the last two months.

What rating does Crisp have?

4.6 out of 5 from 73 reviews on WordPress.org. 88% of them give 5 stars.

What are the best alternatives to Crisp?

The plugins most like Crisp, by the tags they share, are Tidio (70K+), MyLiveChat (800+) and LiveChat (10K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

4.6

★★★★★

73 reviews

  • 5 stars: 64 reviews, 88%
  • 4 stars: 1 reviews, 1%
  • 3 stars: 2 reviews, 3%
  • 2 stars: 1 reviews, 1%
  • 1 stars: 5 reviews, 7%
Positive
89%4–5★
Mixed
3%3★
Critical
8%1–2★
  • About 8 more 5★ reviews would lift it to 4.7.
  • Each new 1★ review takes 9 five-star reviews to balance out.

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
Crisp
Suggested:
Metric
Crisp
Estimated installs≈ 17,000
Reported installs10K+
Rating4.6
Reviews73
Total downloads793.9K
Authorcrisp
First releasedJan 19, 2016
Version0.49
Requires WP3.0.1
Requires PHP5.3
Last updatedOct 21, 2026

Alternatives to Crisp

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:Crisp vs TidioCrisp vs MyLiveChatCrisp vs LiveChat