HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
v2.0.14by HelpCrunch · updated 2 months ago
The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.
- Rank
- #4,344
- No change0 vs yesterday
- Active installs (est.)
- ≈ 2,590
- 2K+ reported · High
- Total downloads
- 23.7K
- 23,720 all-time
- Rating
- 5.0/5
- 6 reviews
- Support resolved
- –
- 0 of 0 threads, last 2 months
HelpCrunch at a glance
HelpCrunch is a WordPress plugin by HelpCrunch with 2K+ active installs, the #4,344 most popular plugin on WordPress.org. On a typical day it’s downloaded about 24 times, 54% more than the month before. It’s rated 5.0 out of 5 from 6 reviews. Version 2.0.14 came out on Aug 21, 2026 and is tested up to WordPress 7.1.0. It leads the 34 plugins tagged “chat plugin”. It was first released in 2016.
Chart time range
Applies to every chart below. History from Oct 9, 2026, 31 days.
Downloads over time
Download stats592 downloads · the last 30 days
View as table
| Date | HelpCrunch |
|---|---|
| Nov 7, 2026 | 32 |
| Nov 6, 2026 | 28 |
| Nov 5, 2026 | 28 |
| Nov 4, 2026 | 25 |
| Nov 3, 2026 | 17 |
| Nov 2, 2026 | 27 |
| Nov 1, 2026 | 24 |
| Oct 31, 2026 | 22 |
| Oct 30, 2026 | 14 |
| Oct 29, 2026 | 12 |
| Oct 28, 2026 | 19 |
| Oct 27, 2026 | 24 |
| Oct 26, 2026 | 22 |
| Oct 25, 2026 | 24 |
| Oct 24, 2026 | 22 |
| Oct 23, 2026 | 22 |
| Oct 22, 2026 | 25 |
| Oct 21, 2026 | 22 |
| Oct 20, 2026 | 16 |
| Oct 19, 2026 | 21 |
| Oct 18, 2026 | 15 |
| Oct 17, 2026 | 15 |
| Oct 16, 2026 | 14 |
| Oct 15, 2026 | 9 |
| Oct 14, 2026 | 15 |
| Oct 13, 2026 | 23 |
| Oct 12, 2026 | 14 |
| Oct 11, 2026 | 12 |
| Oct 10, 2026 | 13 |
| Oct 9, 2026 | 16 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 2,593 · -1.4% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 8, 2026 | 2,593 |
| Nov 7, 2026 | 2,594 |
| Nov 5, 2026 | 2,597 |
| Nov 4, 2026 | 2,599 |
| Nov 3, 2026 | 2,621 |
| Nov 2, 2026 | 2,623 |
| Nov 1, 2026 | 2,624 |
| Oct 31, 2026 | 2,624 |
| Oct 30, 2026 | 2,628 |
| Oct 29, 2026 | 2,630 |
| Oct 28, 2026 | 2,627 |
| Oct 27, 2026 | 2,629 |
Rank over time
#4,344 · down 60 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | #4,344 |
| Nov 7, 2026 | #4,344 |
| Nov 6, 2026 | #4,346 |
| Nov 5, 2026 | #4,336 |
| Nov 4, 2026 | #4,333 |
| Nov 3, 2026 | #4,300 |
| Nov 2, 2026 | #4,293 |
| Nov 1, 2026 | #4,294 |
| Oct 31, 2026 | #4,297 |
| Oct 30, 2026 | #4,296 |
| Oct 29, 2026 | #4,298 |
| Oct 28, 2026 | #4,309 |
| Oct 27, 2026 | #4,307 |
| Oct 16, 2026 | #4,284 |
Growth %
Average -0.11% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 8, 2026 | -0.04% |
| Nov 7, 2026 | -0.06% |
| Nov 5, 2026 | -0.08% |
| Nov 4, 2026 | -0.84% |
| Nov 3, 2026 | -0.08% |
| Nov 2, 2026 | -0.04% |
| Nov 1, 2026 | 0.00% |
| Oct 31, 2026 | -0.15% |
| Oct 30, 2026 | -0.08% |
| Oct 29, 2026 | +0.11% |
| Oct 28, 2026 | -0.08% |
Active installs band
2K+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | 2K+ |
| Nov 7, 2026 | 2K+ |
| Nov 6, 2026 | 2K+ |
| Nov 5, 2026 | 2K+ |
| Nov 4, 2026 | 2K+ |
| Nov 3, 2026 | 2K+ |
| Nov 2, 2026 | 2K+ |
| Nov 1, 2026 | 2K+ |
| Oct 31, 2026 | 2K+ |
| Oct 30, 2026 | 2K+ |
| Oct 29, 2026 | 2K+ |
| Oct 28, 2026 | 2K+ |
| Oct 27, 2026 | 2K+ |
| Oct 16, 2026 | 2K+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where HelpCrunch ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.orgNo changes yet. When this plugin's name, short description, tags, “Tested up to” or version change, they show here with what happened to its rank next.
Versions in use
Share of active installs on each published version, from WordPress.org.
- v2.0100%
- v1.30.4%
Rating trend
5.0★★★★★6 reviews · steady in the last 30 days
Requirements & info
Version history- Version
- 2.0.14
- Requires WordPress
- 3.6
- Tested up to
- 7.1.0
- Requires PHP
- –
- First released
- Mar 25, 2016
- Last updated
- Aug 21, 2026
- Releases, last 12 months
- …
Questions about HelpCrunch
How many websites use HelpCrunch?
HelpCrunch is active on 2K+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #4,344 most popular plugin on WordPress.org.
How many times has HelpCrunch been downloaded?
23,720 times in total since 2016. On a typical day it’s downloaded about 24 times. See download stats
When was HelpCrunch last updated?
Version 2.0.14 came out on Aug 21, 2026 (2 months ago). See every release
Is HelpCrunch compatible with the latest WordPress?
Yes. It’s tested up to WordPress 7.1.0, the current version.
Does HelpCrunch have known security vulnerabilities?
No. WPVulnerability’s database lists no known vulnerabilities for HelpCrunch. See its security record
Is HelpCrunch still maintained?
Yes. Its last release was 2 months ago. No support threads were opened in the last two months.
What rating does HelpCrunch have?
5.0 out of 5 from 6 reviews on WordPress.org. 100% of them give 5 stars.
What are the best alternatives to HelpCrunch?
The plugins most like HelpCrunch, by the tags they share, are Tidio (70K+), Buttonizer (40K+) and Chatway Live Chat (30K+). Compare all alternatives
Latest reviews
Analyze reviewsReview stats
5.0
★★★★★
6 reviews
- 5 stars: 6 reviews, 100%
- 4 stars: 0 reviews, 0%
- 3 stars: 0 reviews, 0%
- 2 stars: 0 reviews, 0%
- 1 stars: 0 reviews, 0%
- Positive
- 100%4–5★
- Mixed
- 0%3★
- Critical
- 0%1–2★
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 2,590 |
| Reported installs | 2K+ |
| Rating | 5.0 |
| Reviews | 6 |
| Total downloads | 23.7K |
| Author | HelpCrunch |
| First released | Mar 25, 2016 |
| Version | 2.0.14 |
| Requires WP | 3.6 |
| Requires PHP | – |
| Last updated | Aug 21, 2026 |
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