WordPress plugin comparison
Chatway Live Chat vs HelpCrunch
At a glance
- Chatway Live Chat has more active installs: 30K+, against 2K+ for HelpCrunch.
- On a typical day, Chatway Live Chat is downloaded about 204 times, HelpCrunch about 25.
- Both are rated 5.0 out of 5.
- Chatway Live Chat was updated more recently: Oct 27, 2026, against Aug 21, 2026 for HelpCrunch.
- Both are tested up to WordPress 7.1.4.
- HelpCrunch has been around longer: since 2016, against 2023 for Chatway Live Chat.
Line by line
Chatway Live Chat leads on 5 of 5 comparable lines.
| Metric |  Chatway Live Chat |  HelpCrunch |
|---|---|---|
| Popular rank | #1,066 | #4,374 |
| Active installs | 30K+ | 2K+ |
| Downloads, last 30 days | 6.1K | 617 |
| Rating | 5.0(776) | 5.0(6) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 7.1.0 |
| Search multiplier | ×2.32 | ×0.70 |
| Last release | 14 days ago | 2 months ago |
| Requires PHP | – | – |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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