WordPress plugin comparison
HelpCrunch vs LiveChat
At a glance
- LiveChat has more active installs: 10K+, against 2K+ for HelpCrunch.
- On a typical day, LiveChat is downloaded about 131 times, HelpCrunch about 24.
- HelpCrunch is rated higher: 5.0 out of 5 from 6 reviews, against 4.6 from 98 reviews.
- HelpCrunch was updated more recently: Aug 21, 2026, against May 25, 2026 for LiveChat.
- HelpCrunch is tested with a newer WordPress: 7.1.0, against 6.9.11 for LiveChat.
- LiveChat has been around longer: since 2010, against 2016 for HelpCrunch.
Line by line
LiveChat leads on 4 of 7 comparable lines.
| Metric |  HelpCrunch |  LiveChat |
|---|---|---|
| Popular rank | #4,342 | #1,719 |
| Active installs | 2K+ | 10K+ |
| Downloads, last 30 days | 596 | 3.7K |
| Rating | 5.0(6) | 4.6(98) |
| Support threads resolved | – | 50% |
| Tested up to | 7.1.0 | 6.9.11 |
| Search multiplier | ×0.70 | ×0.87 |
| Last release | 2 months ago | 5 months ago |
| Requires PHP | – | 7.2 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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