WordPress plugin comparison
HelpCrunch vs Tidio
At a glance
- Tidio has more active installs: 70K+, against 2K+ for HelpCrunch.
- On a typical day, Tidio is downloaded about 390 times, HelpCrunch about 25.
- HelpCrunch is rated higher: 5.0 out of 5 from 6 reviews, against 4.8 from 395 reviews.
- Tidio was updated more recently: Sep 1, 2026, against Aug 21, 2026 for HelpCrunch.
- Both are tested up to WordPress 7.1.0.
- Tidio has been around longer: since 2014, against 2016 for HelpCrunch.
Line by line
Tidio leads on 5 of 6 comparable lines.
| Metric |  HelpCrunch |  Tidio |
|---|---|---|
| Popular rank | #4,374 | #586 |
| Active installs | 2K+ | 70K+ |
| Downloads, last 30 days | 617 | 11.6K |
| Rating | 5.0(6) | 4.8(395) |
| Support threads resolved | – | 100% |
| Tested up to | 7.1.0 | 7.1.4 |
| Search multiplier | ×0.70 | ×1.27 |
| Last release | 2 months ago | 2 months ago |
| Requires PHP | – | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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