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WP Advanced Ticket System, Elite Support Helpdesk

v1.0.65

by firebird75 · updated 1 year ago

WATS is a ticket system, used by helpdesk staff to deliver support. WATS stands for WP Advanced Ticket System.

Rank
#13,474
Up51 vs yesterday
Active installs (est.)
≈ 162
100+ reported · High
Total downloads
106K
105,963 all-time
Rating
4.0/5
58 reviews
Support resolved
–
0 of 0 threads, last 2 months
Growing·Downloads +66.7% (30d)·Toward 200+ · ETA ~11d

WP Advanced Ticket System, Elite Support Helpdesk at a glance

WP Advanced Ticket System, Elite Support Helpdesk is a WordPress plugin by firebird75 with 100+ active installs, the #13,474 most popular plugin on WordPress.org. On a typical day it’s downloaded about 5 times, 67% more than the month before. It’s rated 4.0 out of 5 from 58 reviews. Version 1.0.65 came out on Oct 12, 2025, more than a year ago. It is tested up to WordPress 6.8.12. It leads the 6 plugins tagged “support system”. It was first released in 2009.

Chart time range

Applies to every chart below. History from Oct 9, 2026, 31 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

121 downloads · the last 30 days

Downloads over time
WP Advanced Ticket System, Elite Support Helpdesk Compare series
Downloads over time: 20 days across 1 series.51015Oct 9Oct 12Oct 15Oct 19Oct 22Oct 25Oct 28
View as table
DateWP Advanced Ticket System, Elite Support Helpdesk
Oct 28, 202610
Oct 27, 20268
Oct 26, 20265
Oct 25, 20263
Oct 24, 20268
Oct 23, 20265
Oct 22, 20262
Oct 21, 20265
Oct 20, 20262
Oct 19, 20268
Oct 18, 20264
Oct 17, 20266
Oct 16, 20265
Oct 15, 20263
Oct 14, 20268
Oct 13, 202616
Oct 12, 20263
Oct 11, 20263
Oct 10, 202611
Oct 9, 20266

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 162 · -10.5% in the last 30 days

Estimated installs
Estimated installs: 12 days across 1 series.160170180Oct 27Oct 29Oct 31Nov 2Nov 4Nov 8Oct 29, 2026: Tested up to 6.8.12
View as table
DateEstimated installs
Nov 8, 2026162
Nov 7, 2026161
Nov 5, 2026162
Nov 4, 2026162
Nov 3, 2026163
Nov 2, 2026163
Nov 1, 2026163
Oct 31, 2026164
Oct 30, 2026163
Oct 29, 2026164
Oct 28, 2026164
Oct 27, 2026181

Rank over time

#13,474 · down 104 in the last 30 days

Popular rank
Popular rank: 13 days across 1 series.#13.4K#13.5KOct 27Oct 29Oct 31Nov 2Nov 4Nov 6Nov 8Oct 29, 2026: Tested up to 6.8.12
View as table
DateDaily snapshot
Nov 8, 2026#13,474
Nov 7, 2026#13,525
Nov 6, 2026#13,537
Nov 5, 2026#13,504
Nov 4, 2026#13,516
Nov 3, 2026#13,413
Nov 2, 2026#13,392
Nov 1, 2026#13,375
Oct 31, 2026#13,363
Oct 30, 2026#13,368
Oct 29, 2026#13,406
Oct 28, 2026#13,380
Oct 27, 2026#13,370

Growth %

Average -0.92% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 11 days across 1 series.-10%0%10%Oct 28Oct 30Nov 1Nov 4Nov 8
View as table
DateGrowth
Nov 8, 2026+0.62%
Nov 7, 2026-0.31%
Nov 5, 20260.00%
Nov 4, 2026-0.61%
Nov 3, 20260.00%
Nov 2, 20260.00%
Nov 1, 2026-0.61%
Oct 31, 2026+0.61%
Oct 30, 2026-0.61%
Oct 29, 20260.00%
Oct 28, 2026-9.39%

Active installs band

100+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 13 days across 1 series.95100105Oct 27Oct 29Oct 31Nov 2Nov 4Nov 6Nov 8Oct 29, 2026: Tested up to 6.8.12
View as table
DateDaily snapshot
Nov 8, 2026100+
Nov 7, 2026100+
Nov 6, 2026100+
Nov 5, 2026100+
Nov 4, 2026100+
Nov 3, 2026100+
Nov 2, 2026100+
Nov 1, 2026100+
Oct 31, 2026100+
Oct 30, 2026100+
Oct 29, 2026100+
Oct 28, 2026100+
Oct 27, 2026100+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

See where WP Advanced Ticket System, Elite Support Helpdesk ranks in search

Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.

Change log

From our daily snapshot of WordPress.org
  1. Rank #13380 → #13504
    • Tested up to 6.8.11 → 6.8.12

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v1.0100%

Rating trend

4.0★★★★★58 reviews · steady in the last 30 days

Requirements & info

Version history
Version
1.0.65
Requires WordPress
4.0
Tested up to
6.8.12
Requires PHP
–
First released
Jun 14, 2009
Last updated
Oct 12, 2025
Releases, last 12 months
…

Questions about WP Advanced Ticket System, Elite Support Helpdesk

How many websites use WP Advanced Ticket System, Elite Support Helpdesk?

WP Advanced Ticket System, Elite Support Helpdesk is active on 100+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #13,474 most popular plugin on WordPress.org.

How many times has WP Advanced Ticket System, Elite Support Helpdesk been downloaded?

105,963 times in total since 2009. On a typical day it’s downloaded about 5 times. See download stats

When was WP Advanced Ticket System, Elite Support Helpdesk last updated?

Version 1.0.65 came out on Oct 12, 2025 (1 year ago).

Is WP Advanced Ticket System, Elite Support Helpdesk compatible with the latest WordPress?

WP Advanced Ticket System, Elite Support Helpdesk’s readme says it’s tested up to WordPress 6.8.12, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.

Is WP Advanced Ticket System, Elite Support Helpdesk still maintained?

Its last release was 1 year ago, so it may no longer be actively maintained. No support threads were opened in the last two months.

What rating does WP Advanced Ticket System, Elite Support Helpdesk have?

4.0 out of 5 from 58 reviews on WordPress.org. 69% of them give 5 stars.

What are the best alternatives to WP Advanced Ticket System, Elite Support Helpdesk?

The plugins most like WP Advanced Ticket System, Elite Support Helpdesk, by the tags they share, are Awesome Support (6K+), Nirweb support (700+) and Helpdesk Support Ticket System for WooCommerce (200+). Compare all alternatives

Latest reviews

Analyze reviews

Review stats

4.0

★★★★★

58 reviews

  • 5 stars: 40 reviews, 69%
  • 4 stars: 3 reviews, 5%
  • 3 stars: 3 reviews, 5%
  • 2 stars: 1 reviews, 2%
  • 1 stars: 11 reviews, 19%
Positive
74%4–5★
Mixed
5%3★
Critical
21%1–2★
  • About 1 more 5★ reviews would lift it to 4.1.
  • Each new 1★ review takes 3 five-star reviews to balance out.

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
WP Advanced Ticket System, Elite Support Helpdesk
Suggested:
Metric
Estimated installs≈ 162
Reported installs100+
Rating4.0
Reviews58
Total downloads106K
Authorfirebird75
First releasedJun 14, 2009
Version1.0.65
Requires WP4.0
Requires PHP–
Last updatedOct 12, 2025

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Side by side:WP Advanced Ticket System, Elite Support Helpdesk vs Awesome SupportWP Advanced Ticket System, Elite Support Helpdesk vs Nirweb supportWP Advanced Ticket System, Elite Support Helpdesk vs Helpdesk Support Ticket System for WooCommerce

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