WP Advanced Ticket System, Elite Support Helpdesk
v1.0.65by firebird75 · updated 1 year ago
WATS is a ticket system, used by helpdesk staff to deliver support. WATS stands for WP Advanced Ticket System.
- Rank
- #13,474
- Up51 vs yesterday
- Active installs (est.)
- ≈ 162
- 100+ reported · High
- Total downloads
- 106K
- 105,963 all-time
- Rating
- 4.0/5
- 58 reviews
- Support resolved
- –
- 0 of 0 threads, last 2 months
WP Advanced Ticket System, Elite Support Helpdesk at a glance
WP Advanced Ticket System, Elite Support Helpdesk is a WordPress plugin by firebird75 with 100+ active installs, the #13,474 most popular plugin on WordPress.org. On a typical day it’s downloaded about 5 times, 67% more than the month before. It’s rated 4.0 out of 5 from 58 reviews. Version 1.0.65 came out on Oct 12, 2025, more than a year ago. It is tested up to WordPress 6.8.12. It leads the 6 plugins tagged “support system”. It was first released in 2009.
Chart time range
Applies to every chart below. History from Oct 9, 2026, 31 days.
Downloads over time
Download stats121 downloads · the last 30 days
View as table
| Date | WP Advanced Ticket System, Elite Support Helpdesk |
|---|---|
| Oct 28, 2026 | 10 |
| Oct 27, 2026 | 8 |
| Oct 26, 2026 | 5 |
| Oct 25, 2026 | 3 |
| Oct 24, 2026 | 8 |
| Oct 23, 2026 | 5 |
| Oct 22, 2026 | 2 |
| Oct 21, 2026 | 5 |
| Oct 20, 2026 | 2 |
| Oct 19, 2026 | 8 |
| Oct 18, 2026 | 4 |
| Oct 17, 2026 | 6 |
| Oct 16, 2026 | 5 |
| Oct 15, 2026 | 3 |
| Oct 14, 2026 | 8 |
| Oct 13, 2026 | 16 |
| Oct 12, 2026 | 3 |
| Oct 11, 2026 | 3 |
| Oct 10, 2026 | 11 |
| Oct 9, 2026 | 6 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 162 · -10.5% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 8, 2026 | 162 |
| Nov 7, 2026 | 161 |
| Nov 5, 2026 | 162 |
| Nov 4, 2026 | 162 |
| Nov 3, 2026 | 163 |
| Nov 2, 2026 | 163 |
| Nov 1, 2026 | 163 |
| Oct 31, 2026 | 164 |
| Oct 30, 2026 | 163 |
| Oct 29, 2026 | 164 |
| Oct 28, 2026 | 164 |
| Oct 27, 2026 | 181 |
Rank over time
#13,474 · down 104 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | #13,474 |
| Nov 7, 2026 | #13,525 |
| Nov 6, 2026 | #13,537 |
| Nov 5, 2026 | #13,504 |
| Nov 4, 2026 | #13,516 |
| Nov 3, 2026 | #13,413 |
| Nov 2, 2026 | #13,392 |
| Nov 1, 2026 | #13,375 |
| Oct 31, 2026 | #13,363 |
| Oct 30, 2026 | #13,368 |
| Oct 29, 2026 | #13,406 |
| Oct 28, 2026 | #13,380 |
| Oct 27, 2026 | #13,370 |
Growth %
Average -0.92% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 8, 2026 | +0.62% |
| Nov 7, 2026 | -0.31% |
| Nov 5, 2026 | 0.00% |
| Nov 4, 2026 | -0.61% |
| Nov 3, 2026 | 0.00% |
| Nov 2, 2026 | 0.00% |
| Nov 1, 2026 | -0.61% |
| Oct 31, 2026 | +0.61% |
| Oct 30, 2026 | -0.61% |
| Oct 29, 2026 | 0.00% |
| Oct 28, 2026 | -9.39% |
Active installs band
100+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | 100+ |
| Nov 7, 2026 | 100+ |
| Nov 6, 2026 | 100+ |
| Nov 5, 2026 | 100+ |
| Nov 4, 2026 | 100+ |
| Nov 3, 2026 | 100+ |
| Nov 2, 2026 | 100+ |
| Nov 1, 2026 | 100+ |
| Oct 31, 2026 | 100+ |
| Oct 30, 2026 | 100+ |
| Oct 29, 2026 | 100+ |
| Oct 28, 2026 | 100+ |
| Oct 27, 2026 | 100+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where WP Advanced Ticket System, Elite Support Helpdesk ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.org- Rank #13380 → #13504
- Tested up to 6.8.11 → 6.8.12
Versions in use
Share of active installs on each published version, from WordPress.org.
- v1.0100%
Rating trend
4.0★★★★★58 reviews · steady in the last 30 days
Requirements & info
Version history- Version
- 1.0.65
- Requires WordPress
- 4.0
- Tested up to
- 6.8.12
- Requires PHP
- –
- First released
- Jun 14, 2009
- Last updated
- Oct 12, 2025
- Releases, last 12 months
- …
Questions about WP Advanced Ticket System, Elite Support Helpdesk
How many websites use WP Advanced Ticket System, Elite Support Helpdesk?
WP Advanced Ticket System, Elite Support Helpdesk is active on 100+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #13,474 most popular plugin on WordPress.org.
How many times has WP Advanced Ticket System, Elite Support Helpdesk been downloaded?
105,963 times in total since 2009. On a typical day it’s downloaded about 5 times. See download stats
When was WP Advanced Ticket System, Elite Support Helpdesk last updated?
Version 1.0.65 came out on Oct 12, 2025 (1 year ago).
Is WP Advanced Ticket System, Elite Support Helpdesk compatible with the latest WordPress?
WP Advanced Ticket System, Elite Support Helpdesk’s readme says it’s tested up to WordPress 6.8.12, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.
Is WP Advanced Ticket System, Elite Support Helpdesk still maintained?
Its last release was 1 year ago, so it may no longer be actively maintained. No support threads were opened in the last two months.
What rating does WP Advanced Ticket System, Elite Support Helpdesk have?
4.0 out of 5 from 58 reviews on WordPress.org. 69% of them give 5 stars.
What are the best alternatives to WP Advanced Ticket System, Elite Support Helpdesk?
The plugins most like WP Advanced Ticket System, Elite Support Helpdesk, by the tags they share, are Awesome Support (6K+), Nirweb support (700+) and Helpdesk Support Ticket System for WooCommerce (200+). Compare all alternatives
Latest reviews
Analyze reviewsReview stats
4.0
★★★★★
58 reviews
- 5 stars: 40 reviews, 69%
- 4 stars: 3 reviews, 5%
- 3 stars: 3 reviews, 5%
- 2 stars: 1 reviews, 2%
- 1 stars: 11 reviews, 19%
- Positive
- 74%4–5★
- Mixed
- 5%3★
- Critical
- 21%1–2★
- About 1 more 5★ reviews would lift it to 4.1.
- Each new 1★ review takes 3 five-star reviews to balance out.
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 162 |
| Reported installs | 100+ |
| Rating | 4.0 |
| Reviews | 58 |
| Total downloads | 106K |
| Author | firebird75 |
| First released | Jun 14, 2009 |
| Version | 1.0.65 |
| Requires WP | 4.0 |
| Requires PHP | – |
| Last updated | Oct 12, 2025 |
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