WordPress plugin comparison

Awesome Support vs WP Advanced Ticket System, Elite Support Helpdesk

Awesome Support

by awesomesupport

6K+ installs3.5

WP Advanced Ticket System, Elite Support Helpdesk

by firebird75

100+ installs4.0

At a glance

Awesome Support has more active installs: 6K+, against 100+ for WP Advanced Ticket System, Elite Support Helpdesk.
On a typical day, Awesome Support is downloaded about 135 times, WP Advanced Ticket System, Elite Support Helpdesk about 5.
WP Advanced Ticket System, Elite Support Helpdesk is rated higher: 4.0 out of 5 from 58 reviews, against 3.5 from 194 reviews.
Awesome Support was updated more recently: Oct 16, 2026, against Oct 12, 2025 for WP Advanced Ticket System, Elite Support Helpdesk.
Awesome Support is tested with a newer WordPress: 7.1.4, against 6.8.12 for WP Advanced Ticket System, Elite Support Helpdesk.
WP Advanced Ticket System, Elite Support Helpdesk has been around longer: since 2009, against 2014 for Awesome Support.

Awesome Support leads on 6 of 7 comparable lines.

Metric	Awesome Support	WP Advanced Ticket System, Elite Support Helpdesk
Popular rank	#2,871	#13,508
Active installs	6K+	100+
Downloads, last 30 days	5.3K	101
Rating	3.5(194)	4.0(58)
Support threads resolved	100%	–
Tested up to	7.1.4	6.8.12
Search multiplier	×0.80	×0.18
Last release	25 days ago	1 year ago
Requires PHP	7.4	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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