WordPress plugin comparison

SupportCandy vs WP Advanced Ticket System, Elite Support Helpdesk

SupportCandy

by PSM Plugins

10K+ installs4.9

WP Advanced Ticket System, Elite Support Helpdesk

by firebird75

100+ installs4.0

At a glance

SupportCandy has more active installs: 10K+, against 100+ for WP Advanced Ticket System, Elite Support Helpdesk.
On a typical day, SupportCandy is downloaded about 202 times, WP Advanced Ticket System, Elite Support Helpdesk about 5.
SupportCandy is rated higher: 4.9 out of 5 from 289 reviews, against 4.0 from 58 reviews.
SupportCandy was updated more recently: Nov 3, 2026, against Oct 12, 2025 for WP Advanced Ticket System, Elite Support Helpdesk.
SupportCandy is tested with a newer WordPress: 7.1.4, against 6.8.12 for WP Advanced Ticket System, Elite Support Helpdesk.
WP Advanced Ticket System, Elite Support Helpdesk has been around longer: since 2009, against 2018 for SupportCandy.

SupportCandy leads on 7 of 7 comparable lines.

Metric	SupportCandy	WP Advanced Ticket System, Elite Support Helpdesk
Popular rank	#1,946	#13,512
Active installs	10K+	100+
Downloads, last 30 days	7.4K	104
Rating	4.9(289)	4.0(58)
Support threads resolved	100%	–
Tested up to	7.1.4	6.8.12
Search multiplier	×1.15	×0.18
Last release	6 days ago	1 year ago
Requires PHP	7.4	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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