WordPress plugin comparison

Nirweb support vs WP Advanced Ticket System, Elite Support Helpdesk

Nirweb support

by NirWp Team

700+ installs4.2

WP Advanced Ticket System, Elite Support Helpdesk

by firebird75

100+ installs4.0

At a glance

Nirweb support has more active installs: 700+, against 100+ for WP Advanced Ticket System, Elite Support Helpdesk.
On a typical day, Nirweb support is downloaded about 8 times, WP Advanced Ticket System, Elite Support Helpdesk about 5.
Nirweb support is rated higher: 4.2 out of 5 from 12 reviews, against 4.0 from 58 reviews.
WP Advanced Ticket System, Elite Support Helpdesk was updated more recently: Oct 12, 2025, against Dec 5, 2023 for Nirweb support.
WP Advanced Ticket System, Elite Support Helpdesk is tested with a newer WordPress: 6.8.12, against 6.4.14 for Nirweb support.
WP Advanced Ticket System, Elite Support Helpdesk has been around longer: since 2009, against 2021 for Nirweb support.

Nirweb support leads on 4 of 7 comparable lines.

Metric	Nirweb support	WP Advanced Ticket System, Elite Support Helpdesk
Popular rank	#7,970	#13,512
Active installs	700+	100+
Downloads, last 30 days	159	101
Rating	4.2(12)	4.0(58)
Support threads resolved	–	–
Tested up to	6.4.14	6.8.12
Search multiplier	×0.05	×0.18
Last release	2 years ago	1 year ago
Requires PHP	7.4	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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