WordPress plugin comparison

Nirweb support vs Customer Support Ticket System & Helpdesk

Nirweb support

by NirWp Team

700+ installs4.2

Customer Support Ticket System & Helpdesk

by emarket-design

400+ installs4.3

At a glance

Nirweb support has more active installs: 700+, against 400+ for Customer Support Ticket System & Helpdesk.
On a typical day, Customer Support Ticket System & Helpdesk is downloaded about 20 times, Nirweb support about 8.
Customer Support Ticket System & Helpdesk is rated higher: 4.3 out of 5 from 27 reviews, against 4.2 from 12 reviews.
Customer Support Ticket System & Helpdesk was updated more recently: Jul 21, 2026, against Dec 5, 2023 for Nirweb support.
Customer Support Ticket System & Helpdesk is tested with a newer WordPress: 7.0.8, against 6.4.14 for Nirweb support.
Customer Support Ticket System & Helpdesk has been around longer: since 2014, against 2021 for Nirweb support.

Customer Support Ticket System & Helpdesk leads on 5 of 7 comparable lines.

Metric	Nirweb support	Customer Support Ticket System & Helpdesk
Popular rank	#7,970	#9,885
Active installs	700+	400+
Downloads, last 30 days	166	416
Rating	4.2(12)	4.3(27)
Support threads resolved	–	–
Tested up to	6.4.14	7.0.8
Search multiplier	×0.05	×0.49
Last release	2 years ago	3 months ago
Requires PHP	7.4	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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