Nirweb support
v3.0.3by NirWp Team · updated 2 years ago
NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce
- Rank
- #7,979
- No change0 vs yesterday
- Active installs (est.)
- ≈ 721
- 700+ reported · High
- Total downloads
- 23.9K
- 23,892 all-time
- Rating
- 4.2/5
- 12 reviews
- Support resolved
- –
- 0 of 0 threads, last 2 months
Nirweb support at a glance
Nirweb support is a WordPress plugin by NirWp Team with 700+ active installs, the #7,979 most popular plugin on WordPress.org. On a typical day it’s downloaded about 8 times, about the same as the month before. It’s rated 4.2 out of 5 from 12 reviews. Version 3.0.3 came out on Dec 5, 2023, more than 2 years ago. It is tested up to WordPress 6.4.14. Among the 30 plugins tagged “ticket system”, it ranks #4. It was first released in 2021.
Chart time range
Applies to every chart below. History from Oct 9, 2026, 31 days.
Downloads over time
Download stats180 downloads · the last 30 days
View as table
| Date | Nirweb support |
|---|---|
| Oct 27, 2026 | 13 |
| Oct 26, 2026 | 21 |
| Oct 25, 2026 | 7 |
| Oct 24, 2026 | 11 |
| Oct 23, 2026 | 8 |
| Oct 22, 2026 | 7 |
| Oct 21, 2026 | 8 |
| Oct 20, 2026 | 6 |
| Oct 19, 2026 | 14 |
| Oct 18, 2026 | 5 |
| Oct 17, 2026 | 15 |
| Oct 16, 2026 | 7 |
| Oct 15, 2026 | 6 |
| Oct 14, 2026 | 8 |
| Oct 13, 2026 | 18 |
| Oct 12, 2026 | 5 |
| Oct 11, 2026 | 7 |
| Oct 10, 2026 | 6 |
| Oct 9, 2026 | 8 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 720 · -1.1% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 8, 2026 | 720 |
| Nov 7, 2026 | 721 |
| Nov 5, 2026 | 721 |
| Nov 4, 2026 | 721 |
| Nov 3, 2026 | 721 |
| Nov 2, 2026 | 721 |
| Nov 1, 2026 | 723 |
| Oct 31, 2026 | 725 |
| Oct 30, 2026 | 727 |
| Oct 29, 2026 | 726 |
| Oct 28, 2026 | 724 |
| Oct 27, 2026 | 728 |
Rank over time
#7,979 · down 8 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | #7,979 |
| Nov 7, 2026 | #7,979 |
| Nov 6, 2026 | #7,973 |
| Nov 5, 2026 | #7,975 |
| Nov 4, 2026 | #7,983 |
| Nov 3, 2026 | #7,980 |
| Nov 2, 2026 | #7,978 |
| Nov 1, 2026 | #7,969 |
| Oct 31, 2026 | #7,946 |
| Oct 30, 2026 | #7,944 |
| Oct 29, 2026 | #7,955 |
| Oct 28, 2026 | #7,977 |
| Oct 27, 2026 | #7,971 |
Growth %
Average -0.09% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 8, 2026 | -0.14% |
| Nov 7, 2026 | 0.00% |
| Nov 5, 2026 | 0.00% |
| Nov 4, 2026 | 0.00% |
| Nov 3, 2026 | 0.00% |
| Nov 2, 2026 | -0.28% |
| Nov 1, 2026 | -0.28% |
| Oct 31, 2026 | -0.28% |
| Oct 30, 2026 | +0.14% |
| Oct 29, 2026 | +0.28% |
| Oct 28, 2026 | -0.55% |
Active installs band
700+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | 700+ |
| Nov 7, 2026 | 700+ |
| Nov 6, 2026 | 700+ |
| Nov 5, 2026 | 700+ |
| Nov 4, 2026 | 700+ |
| Nov 3, 2026 | 700+ |
| Nov 2, 2026 | 700+ |
| Nov 1, 2026 | 700+ |
| Oct 31, 2026 | 700+ |
| Oct 30, 2026 | 700+ |
| Oct 29, 2026 | 700+ |
| Oct 28, 2026 | 700+ |
| Oct 27, 2026 | 700+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where Nirweb support ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.org- Rank #7977 → #7975
- Tested up to 6.4.13 → 6.4.14
Versions in use
Share of active installs on each published version, from WordPress.org.
- v3.0100%
Rating trend
4.2★★★★★12 reviews · steady in the last 30 days
Requirements & info
Version history- Version
- 3.0.3
- Requires WordPress
- 5.0
- Tested up to
- 6.4.14
- Requires PHP
- 7.4
- First released
- May 11, 2021
- Last updated
- Dec 5, 2023
- Releases, last 12 months
- …
Questions about Nirweb support
How many websites use Nirweb support?
Nirweb support is active on 700+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #7,979 most popular plugin on WordPress.org.
How many times has Nirweb support been downloaded?
23,892 times in total since 2021. On a typical day it’s downloaded about 8 times. See download stats
When was Nirweb support last updated?
Version 3.0.3 came out on Dec 5, 2023 (2 years ago).
Is Nirweb support compatible with the latest WordPress?
Nirweb support’s readme says it’s tested up to WordPress 6.4.14, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.
Is Nirweb support still maintained?
Its last release was 2 years ago, so it may no longer be actively maintained. No support threads were opened in the last two months.
What rating does Nirweb support have?
4.2 out of 5 from 12 reviews on WordPress.org. 75% of them give 5 stars.
What are the best alternatives to Nirweb support?
The plugins most like Nirweb support, by the tags they share, are Awesome Support (6K+), Helpdesk Support Ticket System for WooCommerce (200+) and SupportCandy (10K+). Compare all alternatives
Latest reviews
Analyze reviewsReview stats
4.2
★★★★★
12 reviews
- 5 stars: 9 reviews, 75%
- 4 stars: 0 reviews, 0%
- 3 stars: 1 reviews, 8%
- 2 stars: 0 reviews, 0%
- 1 stars: 2 reviews, 17%
- Positive
- 75%4–5★
- Mixed
- 8%3★
- Critical
- 17%1–2★
- About 2 more 5★ reviews would lift it to 4.3.
- Each new 1★ review takes 4 five-star reviews to balance out.
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 721 |
| Reported installs | 700+ |
| Rating | 4.2 |
| Reviews | 12 |
| Total downloads | 23.9K |
| Author | NirWp Team |
| First released | May 11, 2021 |
| Version | 3.0.3 |
| Requires WP | 5.0 |
| Requires PHP | 7.4 |
| Last updated | Dec 5, 2023 |
Alternatives to Nirweb support
Compare all alternativesPopular plugins with the same tags, the most in common first.
Awesome Support
by awesomesupport
The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.
- Rank
- #2,876
- Installs
- 6K+
- 3.5
Helpdesk Support Ticket System for WooCommerce
by WPFactory
WordPress ticket system - Manage customer queries and issues on your WordPress eShop with helpdesk WooCommerce support ticket system
- Rank
- #12,465
- Installs
- 200+
- 5.0
SupportCandy
by PSM Plugins
Free WordPress helpdesk & support ticket system with AI chatbot, AI reply assistant, unlimited tickets and agents, Elementor and Gutenberg blocks.
- Rank
- #1,946
- Installs
- 10K+
- 4.9
Customer Support Ticket System & Helpdesk
by emarket-design
Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.
- Rank
- #9,853
- Installs
- 400+
- 4.3
WP Advanced Ticket System, Elite Support Helpdesk
by firebird75
WATS is a ticket system, used by helpdesk staff to deliver support. WATS stands for WP Advanced Ticket System.
- Rank
- #13,474
- Installs
- 100+
- 4.0
Fluent Support
by WPManageNinja
Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.
- Rank
- #1,966
- Installs
- 10K+
- 4.6
Side by side:Nirweb support vs Awesome SupportNirweb support vs Helpdesk Support Ticket System for WooCommerceNirweb support vs SupportCandy
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