WordPress plugin comparison

Nirweb support vs Helpdesk Support Ticket System for WooCommerce

Nirweb support

by NirWp Team

700+ installs4.2

Helpdesk Support Ticket System for WooCommerce

by WPFactory

200+ installs5.0

At a glance

Nirweb support has more active installs: 700+, against 200+ for Helpdesk Support Ticket System for WooCommerce.
On a typical day, Helpdesk Support Ticket System for WooCommerce is downloaded about 14 times, Nirweb support about 8.
Helpdesk Support Ticket System for WooCommerce is rated higher: 5.0 out of 5 from 2 reviews, against 4.2 from 12 reviews.
Helpdesk Support Ticket System for WooCommerce was updated more recently: Sep 25, 2026, against Dec 5, 2023 for Nirweb support.
Helpdesk Support Ticket System for WooCommerce is tested with a newer WordPress: 7.1.4, against 6.4.14 for Nirweb support.
Helpdesk Support Ticket System for WooCommerce has been around longer: since 2019, against 2021 for Nirweb support.

Helpdesk Support Ticket System for WooCommerce leads on 5 of 7 comparable lines.

Metric	Nirweb support	Helpdesk Support Ticket System for WooCommerce
Popular rank	#7,951	#12,518
Active installs	700+	200+
Downloads, last 30 days	159	251
Rating	4.2(12)	5.0(2)
Support threads resolved	–	–
Tested up to	6.4.14	7.1.4
Search multiplier	×0.05	×0.46
Last release	2 years ago	1 month ago
Requires PHP	7.4	7.4

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

Track your plugin against its rivals every day: rank, installs, downloads, ratings and their releases, with alerts when anything moves.