WordPress plugin comparison
ELEX WordPress HelpDesk & Customer Ticketing System vs Helpdesk Support Ticket System for WooCommerce
ELEX WordPress HelpDesk & Customer Ticketing System
by ELEXtensions
200+ installs3.9
Helpdesk Support Ticket System for WooCommerce
by WPFactory
200+ installs5.0
At a glance
- Both have 200+ active installs.
- On a typical day, ELEX WordPress HelpDesk & Customer Ticketing System is downloaded about 39 times, Helpdesk Support Ticket System for WooCommerce about 14.
- Helpdesk Support Ticket System for WooCommerce is rated higher: 5.0 out of 5 from 2 reviews, against 3.9 from 7 reviews.
- ELEX WordPress HelpDesk & Customer Ticketing System was updated more recently: Oct 30, 2026, against Sep 25, 2026 for Helpdesk Support Ticket System for WooCommerce.
- Both are tested up to WordPress 7.1.4.
- Helpdesk Support Ticket System for WooCommerce has been around longer: since 2019, against 2020 for ELEX WordPress HelpDesk & Customer Ticketing System.
Line by line
ELEX WordPress HelpDesk & Customer Ticketing System leads on 3 of 5 comparable lines.
| Metric | ELEX WordPress HelpDesk & Customer Ticketing System | Helpdesk Support Ticket System for WooCommerce |
|---|---|---|
| Popular rank | #11,621 | #12,445 |
| Active installs | 200+ | 200+ |
| Downloads, last 30 days | 993 | 233 |
| Rating | 3.9(7) | 5.0(2) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.41 | ×0.46 |
| Last release | 12 days ago | 1 month ago |
| Requires PHP | 7.1.8 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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