Best help desk plugins for WordPress
The most popular help desk plugins for WordPress in November 2026, in WordPress.org’s own popular order, which follows active installs. Cresta Help Chat leads with 10K+ active installs, ahead of Live Chat with Messenger Customer Chat (3K+) and EazyDocs (2K+). All 53 plugins tagged “help desk” are below, with figures from WordPress.org that update every day.
Installs aren’t everything: a recent release, a “Tested up to” that matches the current WordPress, and support threads that get resolved show a plugin is looked after. Open any plugin for its downloads, rank history and alternatives.
Research this niche or see all plugins.
Top 10 help desk plugins
- 1.
Cresta Help ChatThe most installed help desk plugin, with 10K+ active installs. Rated 5.0 from 15 reviews, updated 10 months ago. Tested only up to WordPress 6.9.11.
- 2.
Live Chat with Messenger Customer Chat3K+ active installs. Rated 4.5 from 212 reviews, last updated 1 year ago. Tested only up to WordPress 6.7.11.
- 3.
EazyDocs2K+ active installs. Rated 4.7 from 100 reviews, updated 6 days ago.
- 4.
Zendesk Support for WordPress1K+ active installs. Rated 2.0 from 7 reviews, last updated 3 years ago. Tested only up to WordPress 6.3.14.
- 5.
Cresta Social Messenger1K+ active installs. Rated 4.2 from 5 reviews, last updated 5 years ago. Tested only up to WordPress 5.8.19.
- 6.
Customer Support Ticket System & Helpdesk400+ active installs. Rated 4.3 from 27 reviews, updated 3 months ago.
- 7.
Re:amaze Helpdesk & Live Chat300+ active installs. Only 3 reviews so far, last updated 2 years ago. Tested only up to WordPress 6.5.14.
- 8.
Chatbox Manager300+ active installs. Only 1 review so far, updated 2 months ago.
- 9.
Gleap for WordPress & WooCommerce300+ active installs. Rated 5.0 from 8 reviews, updated 1 week ago.
- 10.
ChipBot100+ active installs. Only 3 reviews so far, last updated 1 year ago. Tested only up to WordPress 6.8.12.
All 53 plugins tagged “help desk”
Cresta Help Chat
Down in the last 7 days:3#2,054by CrestaProject11 months ago
Allow your users and customers to contact you via WhatsApp with a single click.
- Installs
- 10K+
- Rating
- 5.0(15)
- Downloads
- 32/day
Live Chat with Messenger Customer Chat
Down in the last 7 days:3#3,964by Zotabox1 year ago
Support your customers via Facebook Messenger Live Chat conveniently from your own website.
- Installs
- 3K+
- Rating
- 4.5(212)
- Downloads
- 19/day
EazyDocs
Down in the last 7 days:22#4,691by Spider Themes6 days ago
Build professional knowledge bases with unlimited docs, drag-and-drop editor, live search, and SEO optimization.
- Installs
- 2K+
- Rating
- 4.7(100)
- Downloads
- 117/day
Zendesk Support for WordPress
Up in the last 7 days:14#5,209by zendesk_official3 years ago
Bring the helpdesk into your blog
- Installs
- 1K+
- Rating
- 2.0(7)
- Downloads
- 44/day
Cresta Social Messenger
Down in the last 7 days:16#6,478by CrestaProject5 years ago
Allow your users and customers to contact you via Facebook Messenger with a single click.
- Installs
- 1K+
- Rating
- 4.2(5)
- Downloads
- 11/day
Customer Support Ticket System & Helpdesk
Down in the last 7 days:33#9,885by emarket-design3 months ago
Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.
- Installs
- 400+
- Rating
- 4.3(27)
- Downloads
- 22/day
Re:amaze Helpdesk & Live Chat
Down in the last 7 days:100#10,123by Reamaze2 years ago
Boost sales conversions, loyalty, and engagement. Manage your social, email, sms, live chat, FAQ for your WordPress or WooCommerce store.
- Installs
- 300+
- Rating
- 5.0(3)
- Downloads
- 44/day
Chatbox Manager
Down in the last 7 days:133#10,304by alexvtn2 months ago
Chatbox Manager allow you to display multiple WhatsApp buttons on your website.
- Installs
- 300+
- Rating
- 5.0(1)
- Downloads
- 10/day
Gleap for WordPress & WooCommerce
Up in the last 7 days:6#10,487by Lukas Böhler9 days ago
AI support chat, help center, bug reports and surveys. For WooCommerce: order lookups, returns your team approves and synced customers.
- Installs
- 300+
- Rating
- 5.0(8)
- Downloads
- 23/day
ChipBot
Up in the last 7 days:507#15,368by Matt Lo1 year ago
ChipBot turns your website into a face-to-face story experience powered by AI, video, and chat.
- Installs
- 100+
- Rating
- 5.0(3)
- Downloads
- 11/day
HelpPress Knowledge Base
Down in the last 7 days:20#20,225by Galen Gidman6 years ago
A WordPress knowledge base plugin compatible with almost any theme.
- Installs
- 50+
- Rating
- 5.0(4)
- Downloads
- 0/day
Order Sync with Zendesk for WooCommerce
Up in the last 7 days:280#23,821by WP Swings3 months ago
Manage Customer Support Tickets and Orders with Zendesk Woo Order Sync
- Installs
- 30+
- Rating
- 5.0(2)
- Downloads
- 0/day
BasePress Knowledge Base + Oxygen Visual Site Builder Integration
Up in the last 7 days:290#24,043by BasePress5 years ago
Integrate BasePress Knowledge Base with Oxygen Visual Site Builder
- Installs
- 30+
- Rating
- 3.7(3)
- Downloads
- 0/day
Guest Support
Down in the last 7 days:2,193#24,830by RcaTheme.com1 month ago
Let customers create and reply to support tickets without an account or login. A WordPress customer support system and help desk for your website.
- Installs
- 30+
- Rating
- 5.0(3)
- Downloads
- 11/day
RingQ Free Live Chat, Calls & Messaging
Down in the last 7 days:527#29,107by ringqdeveloper326 months ago
Connect your WordPress website to the RingQ platform with our lightweight, real-time customer chat widget.
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day
Amplify
#35,784by Betaout12 years ago
Helping Ecommerce Companies drive more sales and customer happiness.
- Installs
- 10+
- Rating
- 5.0(1)
- Downloads
- 11/day
AI Live Chat
#36,609by scottvavoom9 years ago
Provide live technical assistance to users, give them reasons to buy your product! The Agent scans your website to learn relevant answers to user ques …
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day
Desku.io
Up in the last 7 days:7,734#39,582by Desku.io (A Division of Hosted.com LLC)19 days ago
AI customer service software for WordPress—live chat, instant replies & a smart knowledge base to boost support in minutes.
- Installs
- 10+
- Rating
- 5.0(2)
- Downloads
- 11/day
Inbox
Down in the last 7 days:1,290#39,617by Fahad Mahmood14 days ago
Private messaging inside WordPress for members, vendors, visitors and support teams, with a real inbox: reply, archive, delete, search and block.
- Installs
- 10+
- Rating
- 3.7(3)
- Downloads
- 11/day
CodeBard Help Desk
Up in the last 7 days:4,436#40,061by CodeBard1 year ago
Multi Language Professional Support Ticket System with Unlimited Users, Unlimited Tickets, Unlimited Departments, Agents and many features
- Installs
- 10+
- Rating
- 3.0(2)
- Downloads
- 0/day
HappyFox Helpdesk
#40,645by Balu Vaithinathan11 years ago
HappyFox plugin for WordPress offers a simple solution for delivering great customer support directly from your Wordpress admin dashboard.
- Installs
- 10+
- Rating
- –
- Downloads
- 5/day
BasePress Knowledge Base + SearchWP Integration
Down in the last 7 days:4,944#42,534by BasePress5 years ago
Integrate BasePress Knowledge Base Premium with SearchWP 3.x and 4.x
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day
Rhino Support for WordPress
Up in the last 7 days:2,014#46,130by Rhino Support12 years ago
Easily connect a WordPress site to your help desk, powered by RhinoSupport.com. Instantly embed support ticket forms with a simple shortcode.
- Installs
- 10+
- Rating
- 5.0(2)
- Downloads
- 0/day
TD Ticket System
Up in the last 7 days:2,015#46,228by transcendev12 years ago
A ticket system for Wordpress to maintain reliable communication with customers without the worry of missing emails.
- Installs
- 10+
- Rating
- 2.8(6)
- Downloads
- 0/day
Chattrn
#52,612by Chattrn2 months ago
Chattrn is an AI-powered customer support omnichannel platform for WooCommerce and WordPress websites.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
AnswerHawk
Up in the last 7 days:19,247#52,650by Wizehawk26 days ago
Self-hosted WordPress support inbox with IMAP/SMTP, reusable local answers, optional AI drafts, and human-reviewed support workflows.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
GPSoftwareServices Support Manager
Up in the last 7 days:734#52,778by gpsoftwareservices3 months ago
Manage customers, devices, support requests, interventions, service packages and annual contracts directly in WordPress.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Easy Digital Downloads
#53,109by Elvorn6 years ago
Bring the helpdesk into your blog
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Demfilz Support Tickets
Up in the last 7 days:13,896#53,122by demfilz1 month ago
A complete help desk for WordPress: front-end ticket portal, departments, agents, canned replies, attachments, SLA targets and reports.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Hivenza
#53,434by ekabeblessed10 days ago
Live chat, AI chatbot and help centre search for WordPress and WooCommerce. Recognises signed-in users and WooCommerce customers.
- Installs
- <10
- Rating
- –
- Downloads
- 12/day
Epkora Live Chat
Up in the last 7 days:4,164#53,757by epkora1 month ago
Connect your WordPress website to Epkora and add Live Chat without editing your theme or copying scripts.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Finally Free Support
Up in the last 7 days:10,642#56,067by stoute8 years ago
Free WordPress support for small business owners. Live chat, support tickets, consulting calls.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Zervise Contact Us Form
Up in the last 7 days:13,706#57,735by Zervise3 years ago
Add Zervise Contact Us Widget in your wordpress site so that your users can reach you with just a click.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Zens AI Customer Support
Up in the last 7 days:1,245#58,377by Zens AI2 months ago
Add Zens AI customer support to WordPress with a privacy-first setup, optional signed user identity, and no theme edits.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
ViviChat Website Assistant
Up in the last 7 days:8,252#58,881by vivichat1 year ago
Easily add the ViviChat website assistant to help your visitors get information about products and services.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Zervise Support for WordPress
#60,838by Zervise3 years ago
Zervise Support for WordPress is the best way to give your customers support right from your site.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Kust AI
Down in the last 7 days:4,434#61,405by kustai11 months ago
AI-powered customer support chatbot that resolves 97% of tickets automatically. Multi-language support, live chat, analytics, and seamless WordPress i …
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
GrowthSupport
#62,693by ablancodev1 month ago
A clean, native WordPress support ticket system. Clients manage tickets from the frontend; agents handle everything from the admin.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Chattering
Up in the last 7 days:521#63,186by chattering1 month ago
AI support chat that answers visitors from your own help articles, and hands the conversation to you when it can't.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Order Updates for Woo
Down in the last 7 days:11,668#64,184by Ankur Vishwakarma4 months ago
Customer support help desk built into WooCommerce orders — threaded staff and customer conversations, assignees, @mentions, attachments, and ratings.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
NativeDesk
Down in the last 7 days:12,494#67,798by Noble Applications1 month ago
A lightweight, native help desk & support ticket system for WordPress. Zero bloat, fast performance, and built-in portal.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
LetMeHelp
Up in the last 7 days:3,142#68,136by Taras Dashkevych3 years ago
A WordPress plugin that streamlines the contact process by providing possible solutions to common issues, reducing support requests and improving user …
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
DadsFam Live Chat
#68,591by dadsfam2 days ago
Free live chat and help centre with a built-in AI assistant that runs on your own server, answers from your site and learns from your team.
- Installs
- <10
- Rating
- –
- Downloads
- 22/day
HelpStack for WooCommerce
Down in the last 7 days:15,020#69,912by nejcar2014 days ago
Connect your WooCommerce store to HelpStack for AI-powered customer support, order lookups, and a live chat widget.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Flumente
#70,608by spdataforge1 month ago
AI assistant and help desk chatbot: answers first-line questions from your own documents, recognises returning visitors, and handles email too.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Helpr Agent
#70,946by art.drg8 years ago
Helpr Agent helps agencies to improve their customer service and to increase their sales through their WordPress projects.
- Installs
- <10
- Rating
- 5.0(1)
- Downloads
- 0/day
Vago Chat
#71,359by Themezinho Premium WordPress Themes3 months ago
A fast live chat widget with a real-time agent dashboard and FAQ bot — stored in its own SQLite database, not your WordPress database.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Support Portal
Up in the last 7 days:1,613#71,865by YoOhw Studio10 days ago
Create a private customer support portal with topics, replies, theme shortcodes, and protected attachments in WordPress posts/comments mode.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Optlo
#73,770by Optlo1 month ago
Deploy AI support agents on your WordPress site. Adds the Optlo messenger to your pages in a couple of clicks.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day
Trigli Chat Support
Down in the last 7 days:2,462#73,923by trigli2 months ago
AI customer service chat for your site. Trigli answers visitors from your own docs and policies, with human handoff when the AI is unsure.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day