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HelpPress Knowledge Base

v3.1.4

by Galen Gidman · updated 6 years ago

A WordPress knowledge base plugin compatible with almost any theme.

help deskhelpdeskknowledge baseknowledgebasewiki
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#20,552
Up18 vs yesterday
Active installs (est.)
≈ 55
50+ reported · High
Total downloads
6.9K
6,878 all-time
Rating
5.0/5
4 reviews
Support resolved
–
0 of 0 threads, last 2 months
Declining·Downloads -33.3% (30d)·Toward 40+ · ETA unknown

HelpPress Knowledge Base at a glance

HelpPress Knowledge Base is a WordPress plugin by Galen Gidman with 50+ active installs, the #20,552 most popular plugin on WordPress.org. On a typical day it’s downloaded about 3 times, 33% fewer than the month before. It’s rated 5.0 out of 5 from 4 reviews. Version 3.1.4 came out on Nov 24, 2020, more than 5 years ago. It is tested up to WordPress 5.6.23. Among the 11 plugins tagged “knowledgebase”, it ranks #2. It was first released in 2017.

Chart time range

Applies to every chart below. History from Oct 9, 2026, 31 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

71 downloads · the last 30 days

Downloads over time
HelpPress Knowledge Base Compare series
Downloads over time: 27 days across 1 series.0246Oct 9Oct 13Oct 18Oct 22Oct 26Oct 31Nov 4Oct 29, 2026: Tested up to 5.6.23
View as table
DateHelpPress Knowledge Base
Nov 4, 20262
Nov 3, 20266
Nov 2, 20264
Nov 1, 20265
Oct 31, 20264
Oct 30, 20262
Oct 29, 20262
Oct 28, 20262
Oct 27, 20263
Oct 26, 20265
Oct 25, 20263
Oct 24, 20264
Oct 23, 20262
Oct 22, 20261
Oct 21, 20262
Oct 20, 20260
Oct 19, 20262
Oct 18, 20261
Oct 17, 20262
Oct 16, 20263
Oct 15, 20262
Oct 14, 20262
Oct 13, 20263
Oct 12, 20260
Oct 11, 20260
Oct 10, 20265
Oct 9, 20264

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 55 · -11.3% in the last 30 days

Estimated installs
Estimated installs: 12 days across 1 series.5560Oct 27Oct 29Oct 31Nov 2Nov 4Nov 8Oct 29, 2026: Tested up to 5.6.23
View as table
DateEstimated installs
Nov 8, 202655
Nov 7, 202655
Nov 5, 202656
Nov 4, 202657
Nov 3, 202656
Nov 2, 202656
Nov 1, 202656
Oct 31, 202656
Oct 30, 202657
Oct 29, 202657
Oct 28, 202662
Oct 27, 202662

Rank over time

#20,552 · down 540 in the last 30 days

Popular rank
Popular rank: 11 days across 1 series.#20K#20.2K#20.4K#20.6KOct 27Oct 29Oct 31Nov 2Nov 4Nov 8Oct 29, 2026: Tested up to 5.6.23
View as table
DateDaily snapshot
Nov 8, 2026#20,552
Nov 7, 2026#20,570
Nov 5, 2026#20,274
Nov 4, 2026#20,126
Nov 3, 2026#20,261
Nov 2, 2026#20,205
Nov 1, 2026#20,205
Oct 31, 2026#20,265
Oct 30, 2026#20,081
Oct 29, 2026#20,162
Oct 27, 2026#20,012

Growth %

Average -0.99% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 11 days across 1 series.-5%0%5%Oct 28Oct 30Nov 1Nov 4Nov 8
View as table
DateGrowth
Nov 8, 20260.00%
Nov 7, 2026-0.89%
Nov 5, 2026-1.75%
Nov 4, 2026+1.79%
Nov 3, 20260.00%
Nov 2, 20260.00%
Nov 1, 20260.00%
Oct 31, 2026-1.75%
Oct 30, 20260.00%
Oct 29, 2026-8.06%
Oct 28, 20260.00%

Active installs band

50+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 13 days across 1 series.505560Oct 27Oct 29Oct 31Nov 2Nov 4Nov 6Nov 8Oct 29, 2026: Tested up to 5.6.23
View as table
DateDaily snapshot
Nov 8, 202650+
Nov 7, 202650+
Nov 6, 202650+
Nov 5, 202650+
Nov 4, 202650+
Nov 3, 202650+
Nov 2, 202650+
Nov 1, 202650+
Oct 31, 202650+
Oct 30, 202650+
Oct 29, 202650+
Oct 28, 202660+
Oct 27, 202660+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

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Change log

From our daily snapshot of WordPress.org
  1. Installs 60+ → 50+
    • Tested up to 5.6.22 → 5.6.23

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v3.1100%

Rating trend

5.0★★★★★4 reviews · steady in the last 30 days

Requirements & info

Version history
Version
3.1.4
Requires WordPress
4.4
Tested up to
5.6.23
Requires PHP
–
First released
Sep 7, 2017
Last updated
Nov 24, 2020
Releases, last 12 months
…

Questions about HelpPress Knowledge Base

How many websites use HelpPress Knowledge Base?

HelpPress Knowledge Base is active on 50+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #20,552 most popular plugin on WordPress.org.

How many times has HelpPress Knowledge Base been downloaded?

6,878 times in total since 2017. On a typical day it’s downloaded about 3 times. See download stats

When was HelpPress Knowledge Base last updated?

Version 3.1.4 came out on Nov 24, 2020 (5 years ago).

Is HelpPress Knowledge Base compatible with the latest WordPress?

HelpPress Knowledge Base’s readme says it’s tested up to WordPress 5.6.23, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.

Is HelpPress Knowledge Base still maintained?

Its last release was 5 years ago, so it may no longer be actively maintained. No support threads were opened in the last two months.

What rating does HelpPress Knowledge Base have?

5.0 out of 5 from 4 reviews on WordPress.org.

What are the best alternatives to HelpPress Knowledge Base?

The plugins most like HelpPress Knowledge Base, by the tags they share, are weDocs (5K+), Support Genix (3K+) and Knowledge Base documentation & wiki plugin (2K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

5.0

★★★★★

4 reviews

  • 5 stars: 4 reviews, 100%
  • 4 stars: 0 reviews, 0%
  • 3 stars: 0 reviews, 0%
  • 2 stars: 0 reviews, 0%
  • 1 stars: 0 reviews, 0%
Positive
100%4–5★
Mixed
0%3★
Critical
0%1–2★

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
HelpPress Knowledge Base
Suggested:
Metric
HelpPress Knowledge Base
Estimated installs≈ 55
Reported installs50+
Rating5.0
Reviews4
Total downloads6.9K
AuthorGalen Gidman
First releasedSep 7, 2017
Version3.1.4
Requires WP4.4
Requires PHP–
Last updatedNov 24, 2020

Alternatives to HelpPress Knowledge Base

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:HelpPress Knowledge Base vs weDocsHelpPress Knowledge Base vs Support GenixHelpPress Knowledge Base vs Knowledge Base documentation & wiki plugin