Limited-Time Offer

Get Extra 20% off on FullCharge Yearly Plan — available for first 10 users only. Don’t miss out! 🚀

TrackWP

Knowledge Base

v3.3.0

by Ajay · updated 1 day ago

Build a multi-product knowledge base for WordPress. Reduce support tickets with self-service docs, FAQs, and a built-in help center.

documentationfaqknowledge basesupportwiki
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#16,054
Down2 vs yesterday
Active installs (est.)
≈ 125
100+ reported · High
Total downloads
17.9K
17,932 all-time
Rating
5.0/5
2 reviews
Support resolved
–
0 of 0 threads, last 2 months
Growing·Downloads +108% (30d)·Toward 200+ · ETA ~17d

Knowledge Base at a glance

Knowledge Base is a WordPress plugin by Ajay with 100+ active installs, the #16,054 most popular plugin on WordPress.org. On a typical day it’s downloaded about 25 times, 108% more than the month before. It’s rated 5.0 out of 5 from 2 reviews. Version 3.3.0 came out on Nov 7, 2026 and is tested up to WordPress 7.1.4. Among the 49 plugins tagged “wiki”, it ranks #12. It was first released in 2015.

Chart time range

Applies to every chart below. History from Oct 9, 2026, 31 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

1.3K downloads · the last 30 days

Downloads over time
Knowledge Base Compare series
Downloads over time: 30 days across 1 series.0100200Oct 9Oct 14Oct 19Oct 24Oct 28Nov 2Nov 7Oct 29, 2026: Tested up to 7.1.4
View as table
DateKnowledge Base
Nov 7, 2026144
Nov 6, 202625
Nov 5, 202623
Nov 4, 2026103
Nov 3, 202685
Nov 2, 202667
Nov 1, 2026188
Oct 31, 202611
Oct 30, 202625
Oct 29, 202618
Oct 28, 202628
Oct 27, 202612
Oct 26, 20267
Oct 25, 202613
Oct 24, 202614
Oct 23, 202615
Oct 22, 202627
Oct 21, 202618
Oct 20, 20268
Oct 19, 202627
Oct 18, 202616
Oct 17, 202649
Oct 16, 202692
Oct 15, 202698
Oct 14, 202647
Oct 13, 202612
Oct 12, 202629
Oct 11, 202643
Oct 10, 202640
Oct 9, 202623

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 125 · -6.0% in the last 30 days

Estimated installs
Estimated installs: 12 days across 1 series.125130Oct 27Oct 29Oct 31Nov 2Nov 4Nov 8Oct 29, 2026: Tested up to 7.1.4
View as table
DateEstimated installs
Nov 8, 2026125
Nov 7, 2026125
Nov 5, 2026129
Nov 4, 2026129
Nov 3, 2026124
Nov 2, 2026123
Nov 1, 2026123
Oct 31, 2026124
Oct 30, 2026129
Oct 29, 2026129
Oct 28, 2026128
Oct 27, 2026133

Rank over time

#16,054 · down 331 in the last 30 days

Popular rank
Popular rank: 13 days across 1 series.#15.8K#16K#16.2KOct 27Oct 29Oct 31Nov 2Nov 4Nov 6Nov 8Oct 29, 2026: Tested up to 7.1.4
View as table
DateDaily snapshot
Nov 8, 2026#16,054
Nov 7, 2026#16,052
Nov 6, 2026#16,073
Nov 5, 2026#15,766
Nov 4, 2026#15,828
Nov 3, 2026#16,104
Nov 2, 2026#16,195
Nov 1, 2026#16,174
Oct 31, 2026#16,178
Oct 30, 2026#15,755
Oct 29, 2026#15,716
Oct 28, 2026#15,735
Oct 27, 2026#15,723

Growth %

Average -0.52% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 11 days across 1 series.0%Oct 28Oct 30Nov 1Nov 4Nov 8
View as table
DateGrowth
Nov 8, 20260.00%
Nov 7, 2026-1.55%
Nov 5, 20260.00%
Nov 4, 2026+4.03%
Nov 3, 2026+0.81%
Nov 2, 20260.00%
Nov 1, 2026-0.81%
Oct 31, 2026-3.88%
Oct 30, 20260.00%
Oct 29, 2026+0.78%
Oct 28, 2026-3.76%

Active installs band

100+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 13 days across 1 series.95100105Oct 27Oct 29Oct 31Nov 2Nov 4Nov 6Nov 8Oct 29, 2026: Tested up to 7.1.4
View as table
DateDaily snapshot
Nov 8, 2026100+
Nov 7, 2026100+
Nov 6, 2026100+
Nov 5, 2026100+
Nov 4, 2026100+
Nov 3, 2026100+
Nov 2, 2026100+
Nov 1, 2026100+
Oct 31, 2026100+
Oct 30, 2026100+
Oct 29, 2026100+
Oct 28, 2026100+
Oct 27, 2026100+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

See where Knowledge Base ranks in search

Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.

Track this plugin

Change log

From our daily snapshot of WordPress.org
  1. Judged on Nov 15, 2026
    • Released 3.3.0 (was 3.2.4)
  2. So far:Rank #16104 → #16054
    • Released 3.2.4 (was 3.2.3)
  3. So far:Rank #16174 → #16054
    • Released 3.2.3 (was 3.2.2)
  4. Rank #15735 → #15766Downloads +294.1%
    • Tested up to 7.1.3 → 7.1.4

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v3.243%
  • v2.320%
  • v3.313%
  • v2.213%
  • Other12%

Rating trend

5.0★★★★★2 reviews · steady in the last 30 days

Requirements & info

Version history
Version
3.3.0
Requires WordPress
6.9
Tested up to
7.1.4
Requires PHP
7.4
First released
May 23, 2015
Last updated
Nov 7, 2026
Releases, last 12 months
…

Questions about Knowledge Base

How many websites use Knowledge Base?

Knowledge Base is active on 100+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #16,054 most popular plugin on WordPress.org.

How many times has Knowledge Base been downloaded?

17,932 times in total since 2015. On a typical day it’s downloaded about 25 times. See download stats

When was Knowledge Base last updated?

Version 3.3.0 came out on Nov 7, 2026 (1 day ago).

Is Knowledge Base compatible with the latest WordPress?

Yes. It’s tested up to WordPress 7.1.4, the current version.

Is Knowledge Base still maintained?

Yes. Its last release was 1 day ago. No support threads were opened in the last two months.

What rating does Knowledge Base have?

5.0 out of 5 from 2 reviews on WordPress.org.

What are the best alternatives to Knowledge Base?

The plugins most like Knowledge Base, by the tags they share, are JS Help Desk (7K+), Awesome Support (6K+) and Support WebP (4K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

5.0

★★★★★

2 reviews

  • 5 stars: 2 reviews, 100%
  • 4 stars: 0 reviews, 0%
  • 3 stars: 0 reviews, 0%
  • 2 stars: 0 reviews, 0%
  • 1 stars: 0 reviews, 0%
Positive
100%4–5★
Mixed
0%3★
Critical
0%1–2★

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
Knowledge Base
Suggested:
Metric
Knowledge Base
Estimated installs≈ 125
Reported installs100+
Rating5.0
Reviews2
Total downloads17.9K
AuthorAjay
First releasedMay 23, 2015
Version3.3.0
Requires WP6.9
Requires PHP7.4
Last updatedNov 7, 2026

Alternatives to Knowledge Base

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:Knowledge Base vs JS Help DeskKnowledge Base vs Awesome SupportKnowledge Base vs Support WebP

More by Ajay

See everything by Ajay

Other plugins from this author in our catalog.