WordPress plugin comparison
JS Help Desk vs Knowledge Base
At a glance
- JS Help Desk has more active installs: 7K+, against 100+ for Knowledge Base.
- On a typical day, JS Help Desk is downloaded about 223 times, Knowledge Base about 27.
- Knowledge Base is rated higher: 5.0 out of 5 from 2 reviews, against 3.7 from 74 reviews.
- Knowledge Base was updated more recently: Nov 7, 2026, against Nov 4, 2026 for JS Help Desk.
- Both are tested up to WordPress 7.1.4.
- JS Help Desk has been around longer: since 2014, against 2015 for Knowledge Base.
Line by line
JS Help Desk leads on 4 of 6 comparable lines.
| Metric |  JS Help Desk |  Knowledge Base |
|---|---|---|
| Popular rank | #2,493 | #16,087 |
| Active installs | 7K+ | 100+ |
| Downloads, last 30 days | 24.2K | 1.3K |
| Rating | 3.7(74) | 5.0(2) |
| Support threads resolved | – | – |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.72 | ×0.39 |
| Last release | 5 days ago | 2 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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