Limited-Time Offer

Get Extra 20% off on FullCharge Yearly Plan — available for first 10 users only. Don’t miss out! 🚀

TrackWP

Cresta Help Chat

v1.3.7

by CrestaProject · updated 11 months ago

Allow your users and customers to contact you via WhatsApp with a single click.

chathelp deskwhatsappwhatsapp buttonwhatsapp chat
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#2,054
Down2 vs yesterday
Active installs (est.)
≈ 12,000
10K+ reported · Medium
Total downloads
257.1K
257,141 all-time
Rating
5.0/5
15 reviews
Support resolved
–
0 of 0 threads, last 2 months
Declining·Downloads -9.9% (30d)·Toward 9K+ · ETA ~3mo

Cresta Help Chat at a glance

Cresta Help Chat is a WordPress plugin by CrestaProject with 10K+ active installs, the #2,054 most popular plugin on WordPress.org. On a typical day it’s downloaded about 32 times, 10% fewer than the month before. It’s rated 5.0 out of 5 from 15 reviews. Version 1.3.7 came out on Dec 12, 2025 and is tested up to WordPress 6.9.11. It leads the 53 plugins tagged “help desk”. It was first released in 2018.

Chart time range

Applies to every chart below. History from Oct 10, 2026, 31 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

1K downloads · the last 30 days

Downloads over time
Cresta Help Chat Compare series
Downloads over time: 30 days across 1 series.20304050Oct 10Oct 15Oct 20Oct 25Oct 29Nov 3Nov 8Oct 29, 2026: Tested up to 6.9.11
View as table
DateCresta Help Chat
Nov 8, 202627
Nov 7, 202626
Nov 6, 202641
Nov 5, 202632
Nov 4, 202631
Nov 3, 202637
Nov 2, 202650
Nov 1, 202629
Oct 31, 202629
Oct 30, 202632
Oct 29, 202630
Oct 28, 202650
Oct 27, 202653
Oct 26, 202630
Oct 25, 202636
Oct 24, 202634
Oct 23, 202651
Oct 22, 202642
Oct 21, 202638
Oct 20, 202637
Oct 19, 202641
Oct 18, 202626
Oct 17, 202628
Oct 16, 202622
Oct 15, 202628
Oct 14, 202626
Oct 13, 202629
Oct 12, 202637
Oct 11, 202621
Oct 10, 202632

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 11,974 · -0.6% in the last 30 days

Estimated installs
Estimated installs: 13 days across 1 series.12K12.1KOct 27Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 6.9.11
View as table
DateEstimated installs
Nov 9, 202611,974
Nov 8, 202612,033
Nov 7, 202612,003
Nov 5, 202612,032
Nov 4, 202612,034
Nov 3, 202612,023
Nov 2, 202612,036
Nov 1, 202612,043
Oct 31, 202612,036
Oct 30, 202612,017
Oct 29, 202612,030
Oct 28, 202612,036
Oct 27, 202612,045

Rank over time

#2,054 · up 3 in the last 30 days

Popular rank
Popular rank: 15 days across 1 series.#2.1KOct 16Oct 27Nov 1Nov 5Nov 9Oct 29, 2026: Tested up to 6.9.11
View as table
DateDaily snapshot
Nov 9, 2026#2,054
Nov 8, 2026#2,052
Nov 7, 2026#2,057
Nov 6, 2026#2,056
Nov 5, 2026#2,056
Nov 4, 2026#2,053
Nov 3, 2026#2,051
Nov 2, 2026#2,051
Nov 1, 2026#2,051
Oct 31, 2026#2,052
Oct 30, 2026#2,055
Oct 29, 2026#2,055
Oct 28, 2026#2,059
Oct 27, 2026#2,059
Oct 16, 2026#2,057

Growth %

Average -0.05% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 12 days across 1 series.-0.5%0%0.5%Oct 28Oct 30Nov 1Nov 3Nov 5Nov 7Nov 9
View as table
DateGrowth
Nov 9, 2026-0.49%
Nov 8, 2026+0.25%
Nov 7, 2026-0.12%
Nov 5, 2026-0.02%
Nov 4, 2026+0.09%
Nov 3, 2026-0.11%
Nov 2, 2026-0.06%
Nov 1, 2026+0.06%
Oct 31, 2026+0.16%
Oct 30, 2026-0.11%
Oct 29, 2026-0.05%
Oct 28, 2026-0.07%

Active installs band

10K+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 15 days across 1 series.9.5K10K10.5KOct 16Oct 27Nov 1Nov 5Nov 9Oct 29, 2026: Tested up to 6.9.11
View as table
DateDaily snapshot
Nov 9, 202610K+
Nov 8, 202610K+
Nov 7, 202610K+
Nov 6, 202610K+
Nov 5, 202610K+
Nov 4, 202610K+
Nov 3, 202610K+
Nov 2, 202610K+
Nov 1, 202610K+
Oct 31, 202610K+
Oct 30, 202610K+
Oct 29, 202610K+
Oct 28, 202610K+
Oct 27, 202610K+
Oct 16, 202610K+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

See where Cresta Help Chat ranks in search

Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.

Track this plugin

Change log

From our daily snapshot of WordPress.org
  1. Rank #2059 → #2056Downloads -13.7%
    • Tested up to 6.9.10 → 6.9.11

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v1.382%
  • v1.215%
  • Other3.3%

Rating trend

5.0★★★★★15 reviews · steady in the last 30 days

Requirements & info

Version history
Version
1.3.7
Requires WordPress
4.2
Tested up to
6.9.11
Requires PHP
–
First released
Jan 5, 2018
Last updated
Dec 12, 2025
Releases, last 12 months
…

Questions about Cresta Help Chat

How many websites use Cresta Help Chat?

Cresta Help Chat is active on 10K+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #2,054 most popular plugin on WordPress.org.

How many times has Cresta Help Chat been downloaded?

257,141 times in total since 2018. On a typical day it’s downloaded about 32 times. See download stats

When was Cresta Help Chat last updated?

Version 1.3.7 came out on Dec 12, 2025 (10 months ago). See every release

Is Cresta Help Chat compatible with the latest WordPress?

Cresta Help Chat’s readme says it’s tested up to WordPress 6.9.11, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.

Does Cresta Help Chat have known security vulnerabilities?

No. WPVulnerability’s database lists no known vulnerabilities for Cresta Help Chat. See its security record

Is Cresta Help Chat still maintained?

Its last release was 10 months ago. No support threads were opened in the last two months.

What rating does Cresta Help Chat have?

5.0 out of 5 from 15 reviews on WordPress.org. 100% of them give 5 stars.

What are the best alternatives to Cresta Help Chat?

The plugins most like Cresta Help Chat, by the tags they share, are Joinchat (700K+), Floating Chat Widget (300K+) and Simple Chat Button (30K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

5.0

★★★★★

15 reviews

  • 5 stars: 15 reviews, 100%
  • 4 stars: 0 reviews, 0%
  • 3 stars: 0 reviews, 0%
  • 2 stars: 0 reviews, 0%
  • 1 stars: 0 reviews, 0%
Positive
100%4–5★
Mixed
0%3★
Critical
0%1–2★

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
Cresta Help Chat
Suggested:
Metric
Cresta Help Chat
Estimated installs≈ 12,000
Reported installs10K+
Rating5.0
Reviews15
Total downloads257.1K
AuthorCrestaProject
First releasedJan 5, 2018
Version1.3.7
Requires WP4.2
Requires PHP–
Last updatedDec 12, 2025

Alternatives to Cresta Help Chat

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:Cresta Help Chat vs JoinchatCresta Help Chat vs Floating Chat WidgetCresta Help Chat vs Simple Chat Button

More by CrestaProject

See everything by CrestaProject

Other plugins from this author in our catalog.