WordPress plugin comparison
HelpPress Knowledge Base vs Support Genix
At a glance
- Support Genix has more active installs: 3K+, against 50+ for HelpPress Knowledge Base.
- On a typical day, Support Genix is downloaded about 129 times, HelpPress Knowledge Base about 3.
- HelpPress Knowledge Base is rated higher: 5.0 out of 5 from 4 reviews, against 4.5 from 11 reviews.
- Support Genix was updated more recently: Nov 3, 2026, against Nov 24, 2020 for HelpPress Knowledge Base.
- Support Genix is tested with a newer WordPress: 7.1.4, against 5.6.23 for HelpPress Knowledge Base.
- HelpPress Knowledge Base has been around longer: since 2017, against 2022 for Support Genix.
Line by line
Support Genix leads on 6 of 7 comparable lines.
| Metric |  HelpPress Knowledge Base |  Support Genix |
|---|---|---|
| Popular rank | #20,524 | #4,183 |
| Active installs | 50+ | 3K+ |
| Downloads, last 30 days | 62 | 7.3K |
| Rating | 5.0(4) | 4.5(11) |
| Support threads resolved | – | 100% |
| Tested up to | 5.6.23 | 7.1.4 |
| Search multiplier | ×0.00 | ×0.83 |
| Last release | 6 years ago | 7 days ago |
| Requires PHP | – | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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