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Nifty Desk – Ultimate Support Desk Plugin

v1.03

by NickDuncan · updated 9 years ago

Create a comprehensive support help desk and support ticket system in minutes with Nifty Desk.

supportsupport pluginSupport Ticketsupport ticketsticket plugin
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#45,696
Down7,043 vs yesterday
Active installs (est.)
≈ 12
10+ reported · High
Total downloads
3.4K
3,387 all-time
Rating
5.0/5
1 reviews
Support resolved
–
0 of 0 threads, last 2 months
Growing·Downloads +0% (30d)·Toward 20+ · ETA unknown

Nifty Desk at a glance

Nifty Desk is a WordPress plugin by NickDuncan with 10+ active installs, the #45,696 most popular plugin on WordPress.org. On a typical day it’s downloaded about 2 times, about the same as the month before. It’s rated 5.0 out of 5 from 1 review. Version 1.03 came out on Feb 17, 2017, more than 9 years ago. It is tested up to WordPress 4.7.39. Among the 5 plugins tagged “support plugin”, it ranks #3. It was first released in 2016.

Chart time range

Applies to every chart below. History from Oct 10, 2026, 30 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

32 downloads · the last 30 days

Downloads over time
Nifty Desk Compare series
Downloads over time: 20 days across 1 series.024Oct 10Oct 13Oct 16Oct 20Oct 23Oct 26Oct 29Oct 29, 2026: Tested up to 4.7.39
View as table
DateNifty Desk
Oct 29, 20262
Oct 28, 20261
Oct 27, 20262
Oct 26, 20262
Oct 25, 20264
Oct 24, 20261
Oct 23, 20261
Oct 22, 20260
Oct 21, 20260
Oct 20, 20260
Oct 19, 20265
Oct 18, 20262
Oct 17, 20263
Oct 16, 20260
Oct 15, 20262
Oct 14, 20260
Oct 13, 20263
Oct 12, 20260
Oct 11, 20262
Oct 10, 20262

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 12 · -14.3% in the last 30 days

Estimated installs
Estimated installs: 13 days across 1 series.121314Oct 27Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 4.7.39
View as table
DateEstimated installs
Nov 9, 202612
Nov 8, 202612
Nov 7, 202614
Nov 5, 202613
Nov 4, 202614
Nov 3, 202614
Nov 2, 202613
Nov 1, 202612
Oct 31, 202613
Oct 30, 202614
Oct 29, 202613
Oct 28, 202613
Oct 27, 202614

Rank over time

#45,696 · down 2,714 in the last 30 days

Popular rank
Popular rank: 11 days across 1 series.#40K#45KOct 27Oct 29Oct 31Nov 2Nov 6Nov 8Oct 29, 2026: Tested up to 4.7.39
View as table
DateDaily snapshot
Nov 8, 2026#45,696
Nov 7, 2026#38,653
Nov 6, 2026#36,262
Nov 5, 2026#44,172
Nov 3, 2026#40,943
Nov 2, 2026#42,942
Nov 1, 2026#46,388
Oct 31, 2026#43,727
Oct 30, 2026#41,284
Oct 29, 2026#43,951
Oct 27, 2026#42,982

Growth %

Average -1.18% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 12 days across 1 series.-10%0%10%Oct 28Oct 30Nov 1Nov 3Nov 5Nov 7Nov 9
View as table
DateGrowth
Nov 9, 20260.00%
Nov 8, 2026-14.29%
Nov 7, 2026+3.85%
Nov 5, 2026-7.14%
Nov 4, 20260.00%
Nov 3, 2026+7.69%
Nov 2, 2026+8.33%
Nov 1, 2026-7.69%
Oct 31, 2026-7.14%
Oct 30, 2026+7.69%
Oct 29, 20260.00%
Oct 28, 2026-7.14%

Active installs band

10+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 14 days across 1 series.91011Oct 27Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 4.7.39
View as table
DateDaily snapshot
Nov 9, 202610+
Nov 8, 202610+
Nov 7, 202610+
Nov 6, 202610+
Nov 5, 202610+
Nov 4, 202610+
Nov 3, 202610+
Nov 2, 202610+
Nov 1, 202610+
Oct 31, 202610+
Oct 30, 202610+
Oct 29, 202610+
Oct 28, 202610+
Oct 27, 202610+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

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Change log

From our daily snapshot of WordPress.org
    • Tested up to 4.7.38 → 4.7.39

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v1.03100%

Rating trend

5.0★★★★★1 reviews · steady in the last 30 days

Requirements & info

Version history
Version
1.03
Requires WordPress
3.5
Tested up to
4.7.39
Requires PHP
–
First released
Nov 17, 2016
Last updated
Feb 17, 2017
Releases, last 12 months
…

Questions about Nifty Desk

How many websites use Nifty Desk?

Nifty Desk is active on 10+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #45,696 most popular plugin on WordPress.org.

How many times has Nifty Desk been downloaded?

3,387 times in total since 2016. On a typical day it’s downloaded about 2 times. See download stats

When was Nifty Desk last updated?

Version 1.03 came out on Feb 17, 2017 (9 years ago).

Is Nifty Desk compatible with the latest WordPress?

Nifty Desk’s readme says it’s tested up to WordPress 4.7.39, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.

Is Nifty Desk still maintained?

Its last release was 9 years ago, so it may no longer be actively maintained. No support threads were opened in the last two months.

What rating does Nifty Desk have?

5.0 out of 5 from 1 review on WordPress.org.

What are the best alternatives to Nifty Desk?

The plugins most like Nifty Desk, by the tags they share, are Fluent Support (10K+), Awesome Support (6K+) and Nirweb support (700+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

5.0

★★★★★

1 reviews

  • 5 stars: 1 reviews, 100%
  • 4 stars: 0 reviews, 0%
  • 3 stars: 0 reviews, 0%
  • 2 stars: 0 reviews, 0%
  • 1 stars: 0 reviews, 0%
Positive
100%4–5★
Mixed
0%3★
Critical
0%1–2★

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
Nifty Desk
Suggested:
Metric
Nifty Desk
Estimated installs≈ 12
Reported installs10+
Rating5.0
Reviews1
Total downloads3.4K
AuthorNickDuncan
First releasedNov 17, 2016
Version1.03
Requires WP3.5
Requires PHP–
Last updatedFeb 17, 2017

Alternatives to Nifty Desk

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:Nifty Desk vs Fluent SupportNifty Desk vs Awesome SupportNifty Desk vs Nirweb support

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