WordPress plugin comparison
Awesome Support vs JS Help Desk
At a glance
- JS Help Desk has more active installs: 7K+, against 6K+ for Awesome Support.
- On a typical day, JS Help Desk is downloaded about 223 times, Awesome Support about 135.
- JS Help Desk is rated higher: 3.7 out of 5 from 74 reviews, against 3.5 from 194 reviews.
- JS Help Desk was updated more recently: Nov 4, 2026, against Oct 16, 2026 for Awesome Support.
- Both are tested up to WordPress 7.1.4.
Line by line
JS Help Desk leads on 5 of 6 comparable lines.
| Metric |  Awesome Support |  JS Help Desk |
|---|---|---|
| Popular rank | #2,871 | #2,493 |
| Active installs | 6K+ | 7K+ |
| Downloads, last 30 days | 5.3K | 24.1K |
| Rating | 3.5(194) | 3.7(74) |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 7.1.4 |
| Search multiplier | ×0.80 | ×0.72 |
| Last release | 25 days ago | 6 days ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
Tags they share
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