WordPress plugin comparison

Customer Support Ticket System & Helpdesk vs Zendesk Support for WordPress

Customer Support Ticket System & Helpdesk

by emarket-design

400+ installs4.3

Zendesk Support for WordPress

by zendesk_official

1K+ installs2.0

At a glance

Zendesk Support for WordPress has more active installs: 1K+, against 400+ for Customer Support Ticket System & Helpdesk.
On a typical day, Zendesk Support for WordPress is downloaded about 34 times, Customer Support Ticket System & Helpdesk about 20.
Customer Support Ticket System & Helpdesk is rated higher: 4.3 out of 5 from 27 reviews, against 2.0 from 7 reviews.
Customer Support Ticket System & Helpdesk was updated more recently: Jul 21, 2026, against Sep 5, 2023 for Zendesk Support for WordPress.
Customer Support Ticket System & Helpdesk is tested with a newer WordPress: 7.0.8, against 6.3.14 for Zendesk Support for WordPress.
Zendesk Support for WordPress has been around longer: since 2011, against 2014 for Customer Support Ticket System & Helpdesk.

Customer Support Ticket System & Helpdesk leads on 4 of 7 comparable lines.

Metric	Customer Support Ticket System & Helpdesk	Zendesk Support for WordPress
Popular rank	#9,884	#5,229
Active installs	400+	1K+
Downloads, last 30 days	393	671
Rating	4.3(27)	2.0(7)
Support threads resolved	–	–
Tested up to	7.0.8	6.3.14
Search multiplier	×0.49	×0.02
Last release	3 months ago	3 years ago
Requires PHP	–	–

From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.

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