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Zendesk Chat

v1.4.18

by zendesk_official · updated 6 years ago

Zendesk Chat (previously Zopim) lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into th …

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WordPress.org SaveAnalyze reviews Track this plugin
Rank
#1,943
Up1 vs yesterday
Active installs (est.)
≈ 13,000
10K+ reported · Medium
Total downloads
1.3M
1,348,472 all-time
Rating
4.0/5
27 reviews
Support resolved
–
0 of 0 threads, last 2 months
Growing·Downloads +25% (30d)·Toward 20K+ · ETA ~2mo

Zendesk Chat at a glance

Zendesk Chat is a WordPress plugin by zendesk_official with 10K+ active installs, the #1,943 most popular plugin on WordPress.org. On a typical day it’s downloaded about 37 times, 25% more than the month before. It’s rated 4.0 out of 5 from 27 reviews. Version 1.4.18 came out on Aug 20, 2020, more than 6 years ago. It is tested up to WordPress 5.5.24. It leads the 15 plugins tagged “chat online”. It was first released in 2010.

Chart time range

Applies to every chart below. History from Oct 11, 2026, 30 days.

Showing the last 30 days. Full history comes with any paid plan.See plans

Downloads over time

Download stats

971 downloads · the last 30 days

Downloads over time
Zendesk Chat Compare series
Downloads over time: 27 days across 1 series.204060Oct 11Oct 15Oct 20Oct 24Oct 28Nov 2Nov 6Oct 29, 2026: Tested up to 5.5.24
View as table
DateZendesk Chat
Nov 6, 202639
Nov 5, 202631
Nov 4, 202642
Nov 3, 202645
Nov 2, 202638
Nov 1, 202634
Oct 31, 202625
Oct 30, 202629
Oct 29, 202633
Oct 28, 202644
Oct 27, 202635
Oct 26, 202642
Oct 25, 202640
Oct 24, 202629
Oct 23, 202653
Oct 22, 202669
Oct 21, 202628
Oct 20, 202632
Oct 19, 202634
Oct 18, 202624
Oct 17, 202622
Oct 16, 202627
Oct 15, 202628
Oct 14, 202659
Oct 13, 202632
Oct 12, 202625
Oct 11, 202632

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 12,809 · +0.5% in the last 30 days

Estimated installs
Estimated installs: 29 days across 2 series.12.6K12.7K12.8K12.9KOct 11Oct 16Oct 21Oct 25Oct 30Nov 4Nov 9Oct 29, 2026: Tested up to 5.5.24
View as table
DateApproximate, from band changesEstimated installs
Nov 9, 2026–12,809
Nov 8, 2026–12,840
Nov 7, 2026–12,831
Nov 5, 2026–12,874
Nov 4, 2026–12,847
Nov 3, 2026–12,827
Nov 2, 2026–12,845
Nov 1, 2026–12,772
Oct 31, 2026–12,771
Oct 30, 2026–12,802
Oct 29, 2026–12,536
Oct 28, 2026–12,556
Oct 27, 202612,56512,565
Oct 26, 202612,577–
Oct 25, 202612,588–
Oct 24, 202612,600–
Oct 23, 202612,611–
Oct 22, 202612,623–
Oct 21, 202612,634–
Oct 20, 202612,646–
Oct 19, 202612,657–
Oct 18, 202612,669–
Oct 17, 202612,680–
Oct 16, 202612,692–
Oct 15, 202612,703–
Oct 14, 202612,715–
Oct 13, 202612,726–
Oct 12, 202612,738–
Oct 11, 202612,749–

Rank over time

#1,943 · up 10 in the last 30 days

Popular rank
Popular rank: 15 days across 1 series.#1.9K#2K#2KOct 16Oct 27Nov 1Nov 5Nov 9Oct 29, 2026: Tested up to 5.5.24
View as table
DateDaily snapshot
Nov 9, 2026#1,943
Nov 8, 2026#1,944
Nov 7, 2026#1,946
Nov 6, 2026#1,942
Nov 5, 2026#1,943
Nov 4, 2026#1,946
Nov 3, 2026#1,944
Nov 2, 2026#1,943
Nov 1, 2026#1,953
Oct 31, 2026#1,954
Oct 30, 2026#1,951
Oct 29, 2026#1,988
Oct 28, 2026#1,989
Oct 27, 2026#1,989
Oct 16, 2026#1,953

Growth %

Average +0.02% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 28 days across 2 series.-2%0%2%Oct 12Oct 17Oct 21Oct 26Oct 31Nov 4Nov 9
View as table
DateApproximate, from band changesGrowth
Nov 9, 2026–-0.24%
Nov 8, 2026–+0.07%
Nov 7, 2026–-0.17%
Nov 5, 2026–+0.21%
Nov 4, 2026–+0.16%
Nov 3, 2026–-0.14%
Nov 2, 2026–+0.57%
Nov 1, 2026–+0.01%
Oct 31, 2026–-0.24%
Oct 30, 2026–+2.12%
Oct 29, 2026–-0.16%
Oct 28, 2026–-0.07%
Oct 27, 2026-0.09%–
Oct 26, 2026-0.09%–
Oct 25, 2026-0.09%–
Oct 24, 2026-0.09%–
Oct 23, 2026-0.09%–
Oct 22, 2026-0.09%–
Oct 21, 2026-0.09%–
Oct 20, 2026-0.09%–
Oct 19, 2026-0.09%–
Oct 18, 2026-0.09%–
Oct 17, 2026-0.09%–
Oct 16, 2026-0.09%–
Oct 15, 2026-0.09%–
Oct 14, 2026-0.09%–
Oct 13, 2026-0.09%–
Oct 12, 2026-0.09%–

Active installs band

10K+ on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 15 days across 1 series.9.5K10K10.5KOct 16Oct 27Nov 1Nov 5Nov 9Oct 29, 2026: Tested up to 5.5.24
View as table
DateDaily snapshot
Nov 9, 202610K+
Nov 8, 202610K+
Nov 7, 202610K+
Nov 6, 202610K+
Nov 5, 202610K+
Nov 4, 202610K+
Nov 3, 202610K+
Nov 2, 202610K+
Nov 1, 202610K+
Oct 31, 202610K+
Oct 30, 202610K+
Oct 29, 202610K+
Oct 28, 202610K+
Oct 27, 202610K+
Oct 16, 202610K+

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

See where Zendesk Chat ranks in search

Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.

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Change log

From our daily snapshot of WordPress.org
  1. Rank #1989 → #1943Downloads +9.1%
    • Tested up to 5.5.23 → 5.5.24

Versions in use

Share of active installs on each published version, from WordPress.org.

  • v1.498%
  • Other2.2%

Rating trend

4.0★★★★★27 reviews · steady in the last 30 days

Requirements & info

Version history
Version
1.4.18
Requires WordPress
3.1
Tested up to
5.5.24
Requires PHP
–
First released
Jan 20, 2010
Last updated
Aug 20, 2020
Releases, last 12 months
…

Questions about Zendesk Chat

How many websites use Zendesk Chat?

Zendesk Chat is active on 10K+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #1,943 most popular plugin on WordPress.org.

How many times has Zendesk Chat been downloaded?

1,348,472 times in total since 2010. On a typical day it’s downloaded about 37 times. See download stats

When was Zendesk Chat last updated?

Version 1.4.18 came out on Aug 20, 2020 (6 years ago). See every release

Is Zendesk Chat compatible with the latest WordPress?

Zendesk Chat’s readme says it’s tested up to WordPress 5.5.24, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.

Does Zendesk Chat have known security vulnerabilities?

None that affect the current version. WPVulnerability’s database lists 1 older issue, fixed in earlier versions, so keep Zendesk Chat up to date. See its security record

Is Zendesk Chat still maintained?

Its last release was 6 years ago, so it may no longer be actively maintained. No support threads were opened in the last two months.

What rating does Zendesk Chat have?

4.0 out of 5 from 27 reviews on WordPress.org. 67% of them give 5 stars.

What are the best alternatives to Zendesk Chat?

The plugins most like Zendesk Chat, by the tags they share, are Chatway Live Chat (30K+), Chat Floating Button BY XD (400+) and Joinchat (700K+). Compare all alternatives

Latest reviews

Analyze reviews
All reviews on WordPress.org

Review stats

4.0

★★★★★

27 reviews

  • 5 stars: 18 reviews, 67%
  • 4 stars: 1 reviews, 4%
  • 3 stars: 2 reviews, 7%
  • 2 stars: 1 reviews, 4%
  • 1 stars: 5 reviews, 19%
Positive
70%4–5★
Mixed
7%3★
Critical
22%1–2★
  • About 3 more 5★ reviews would lift it to 4.1.
  • Each new 1★ review takes 3 five-star reviews to balance out.

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
Zendesk Chat
Suggested:
Metric
Zendesk Chat
Estimated installs≈ 13,000
Reported installs10K+
Rating4.0
Reviews27
Total downloads1.3M
Authorzendesk_official
First releasedJan 20, 2010
Version1.4.18
Requires WP3.1
Requires PHP–
Last updatedAug 20, 2020

Alternatives to Zendesk Chat

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:Zendesk Chat vs Chatway Live ChatZendesk Chat vs Chat Floating Button BY XDZendesk Chat vs Joinchat

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