Paldesk – Live Chat & Helpdesk
v1.1.5by paldesk · updated 6 years ago
Powerful live chat & helpdesk plugin made for your WordPress website. Convert leads to sales & help customers in real time - it's free!
- Rank
- #25,373
- Up229 vs yesterday
- Active installs (est.)
- ≈ 27
- 20+ reported · High
- Total downloads
- 5.4K
- 5,414 all-time
- Rating
- 5.0/5
- 1 reviews
- Support resolved
- –
- 0 of 0 threads, last 2 months
Paldesk at a glance
Paldesk is a WordPress plugin by paldesk with 20+ active installs, the #25,373 most popular plugin on WordPress.org. On a typical day it’s downloaded about 3 times, 33% fewer than the month before. It’s rated 5.0 out of 5 from 1 review. Version 1.1.5 came out on Aug 18, 2020, more than 6 years ago. It is tested up to WordPress 5.5.0. It leads the 4 plugins tagged “instant messaging”. It was first released in 2018.
Chart time range
Applies to every chart below. History from Oct 11, 2026, 30 days.
Downloads over time
Download stats63 downloads · the last 30 days
View as table
| Date | Paldesk |
|---|---|
| Nov 5, 2026 | 1 |
| Nov 4, 2026 | 1 |
| Nov 3, 2026 | 3 |
| Nov 2, 2026 | 3 |
| Nov 1, 2026 | 4 |
| Oct 31, 2026 | 4 |
| Oct 30, 2026 | 0 |
| Oct 29, 2026 | 1 |
| Oct 28, 2026 | 3 |
| Oct 27, 2026 | 2 |
| Oct 26, 2026 | 5 |
| Oct 25, 2026 | 4 |
| Oct 24, 2026 | 4 |
| Oct 23, 2026 | 1 |
| Oct 22, 2026 | 1 |
| Oct 21, 2026 | 1 |
| Oct 20, 2026 | 2 |
| Oct 19, 2026 | 4 |
| Oct 18, 2026 | 3 |
| Oct 17, 2026 | 3 |
| Oct 16, 2026 | 1 |
| Oct 15, 2026 | 3 |
| Oct 14, 2026 | 3 |
| Oct 13, 2026 | 4 |
| Oct 12, 2026 | 0 |
| Oct 11, 2026 | 2 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 27 · -3.6% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 10, 2026 | 27 |
| Nov 9, 2026 | 26 |
| Nov 8, 2026 | 26 |
| Nov 7, 2026 | 26 |
| Nov 5, 2026 | 26 |
| Nov 4, 2026 | 26 |
| Nov 3, 2026 | 30 |
| Nov 2, 2026 | 30 |
| Nov 1, 2026 | 27 |
| Oct 31, 2026 | 27 |
| Oct 30, 2026 | 27 |
| Oct 29, 2026 | 30 |
| Oct 28, 2026 | 26 |
| Oct 27, 2026 | 28 |
Rank over time
#25,373 · up 233 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 10, 2026 | #25,373 |
| Nov 9, 2026 | #25,602 |
| Nov 7, 2026 | #25,692 |
| Nov 6, 2026 | #25,636 |
| Nov 5, 2026 | #25,649 |
| Nov 4, 2026 | #25,518 |
| Nov 3, 2026 | #25,166 |
| Nov 2, 2026 | #24,979 |
| Oct 31, 2026 | #25,311 |
| Oct 29, 2026 | #24,896 |
| Oct 28, 2026 | #25,628 |
| Oct 27, 2026 | #25,606 |
Growth %
Average -0.26% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 10, 2026 | +3.85% |
| Nov 9, 2026 | 0.00% |
| Nov 8, 2026 | 0.00% |
| Nov 7, 2026 | 0.00% |
| Nov 5, 2026 | 0.00% |
| Nov 4, 2026 | -13.33% |
| Nov 3, 2026 | 0.00% |
| Nov 2, 2026 | +11.11% |
| Nov 1, 2026 | 0.00% |
| Oct 31, 2026 | 0.00% |
| Oct 30, 2026 | -10.00% |
| Oct 29, 2026 | +15.38% |
| Oct 28, 2026 | -7.14% |
Active installs band
20+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 10, 2026 | 20+ |
| Nov 9, 2026 | 20+ |
| Nov 8, 2026 | 20+ |
| Nov 7, 2026 | 20+ |
| Nov 6, 2026 | 20+ |
| Nov 5, 2026 | 20+ |
| Nov 4, 2026 | 20+ |
| Nov 3, 2026 | 30+ |
| Nov 2, 2026 | 30+ |
| Nov 1, 2026 | 20+ |
| Oct 31, 2026 | 20+ |
| Oct 30, 2026 | 20+ |
| Oct 29, 2026 | 30+ |
| Oct 28, 2026 | 20+ |
| Oct 27, 2026 | 20+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where Paldesk ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.orgNo changes yet. When this plugin's name, short description, tags, “Tested up to” or version change, they show here with what happened to its rank next.
Versions in use
Share of active installs on each published version, from WordPress.org.
- v1.1100%
Rating trend
5.0★★★★★1 reviews · steady in the last 30 days
Requirements & info
Version history- Version
- 1.1.5
- Requires WordPress
- –
- Tested up to
- 5.5.0
- Requires PHP
- –
- First released
- Feb 21, 2018
- Last updated
- Aug 18, 2020
- Releases, last 12 months
- …
Questions about Paldesk
How many websites use Paldesk?
Paldesk is active on 20+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #25,373 most popular plugin on WordPress.org.
How many times has Paldesk been downloaded?
5,414 times in total since 2018. On a typical day it’s downloaded about 3 times. See download stats
When was Paldesk last updated?
Version 1.1.5 came out on Aug 18, 2020 (6 years ago).
Is Paldesk compatible with the latest WordPress?
Paldesk’s readme says it’s tested up to WordPress 5.5.0, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.
Is Paldesk still maintained?
Its last release was 6 years ago, so it may no longer be actively maintained. No support threads were opened in the last two months.
What rating does Paldesk have?
5.0 out of 5 from 1 review on WordPress.org.
What are the best alternatives to Paldesk?
The plugins most like Paldesk, by the tags they share, are Chatway Live Chat (30K+), SupportCandy (10K+) and LiveChat (10K+). Compare all alternatives
Latest reviews
Analyze reviewsReview stats
5.0
★★★★★
1 reviews
- 5 stars: 1 reviews, 100%
- 4 stars: 0 reviews, 0%
- 3 stars: 0 reviews, 0%
- 2 stars: 0 reviews, 0%
- 1 stars: 0 reviews, 0%
- Positive
- 100%4–5★
- Mixed
- 0%3★
- Critical
- 0%1–2★
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 27 |
| Reported installs | 20+ |
| Rating | 5.0 |
| Reviews | 1 |
| Total downloads | 5.4K |
| Author | paldesk |
| First released | Feb 21, 2018 |
| Version | 1.1.5 |
| Requires WP | – |
| Requires PHP | – |
| Last updated | Aug 18, 2020 |
Alternatives to Paldesk
Compare all alternativesPopular plugins with the same tags, the most in common first.

Chatway Live Chat
by Chatway Live Chat
AI chatbot agent, MCP & human live chat for customer support. Unified chat inbox for website live chat, WhatsApp, Facebook Messenger, Instagram, email
- Rank
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SupportCandy
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Free WordPress helpdesk & support ticket system with AI chatbot, AI reply assistant, unlimited tickets and agents, Elementor and Gutenberg blocks.
- Rank
- #1,945
- Installs
- 10K+
- 4.9

LiveChat
by Text
Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀
- Rank
- #1,719
- Installs
- 10K+
- 4.6

Jotform
by Jotform
AI chatbot that automates support, answers FAQs, drives WooCommerce sales, generates leads, and boosts engagement — easy setup, no coding!
- Rank
- #3,121
- Installs
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- 5.0

Support Genix
by DevItems
AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.
- Rank
- #4,183
- Installs
- 3K+
- 4.5

Live Chat with Messenger Customer Chat
by Zotabox
Support your customers via Facebook Messenger Live Chat conveniently from your own website.
- Rank
- #3,959
- Installs
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- 4.5
Side by side:Paldesk vs Chatway Live ChatPaldesk vs SupportCandyPaldesk vs LiveChat