Best ticketing system plugins for WordPress
The most popular ticketing system plugins for WordPress in November 2026, in WordPress.org’s own popular order, which follows active installs. JS Help Desk leads with 7K+ active installs, ahead of Hive Support (30+) and HelpDesk.com Contact Form (20+). All 7 plugins tagged “ticketing system” are below, with figures from WordPress.org that update every day.
Installs aren’t everything: a recent release, a “Tested up to” that matches the current WordPress, and support threads that get resolved show a plugin is looked after. Open any plugin for its downloads, rank history and alternatives.
Research this niche or see all plugins.
Top 7 ticketing system plugins
- 1.
JS Help DeskThe most installed ticketing system plugin, with 7K+ active installs. Rated 3.7 from 74 reviews, updated 5 days ago.
- 2.
Hive Support30+ active installs. Only 2 reviews so far, updated 5 months ago.
- 3.HelpDesk.com Contact Form
20+ active installs. Only 4 reviews so far, updated 3 months ago. Tested only up to WordPress 6.9.11.
- 4.
Paldesk20+ active installs. Only 1 review so far, last updated 6 years ago. Tested only up to WordPress 5.5.0.
- 5.Sell Tickets Online From Your Website
10+ active installs. No reviews yet, last updated 6 years ago. Tested only up to WordPress 5.4.25.
- 6.
NativeDeskFewer than 10 active installs. No reviews yet, updated 1 month ago.
- 7.
ZupportlyFewer than 10 active installs. Only 1 review so far, updated 7 months ago. Tested only up to WordPress 6.9.11.
All 7 plugins tagged “ticketing system”

JS Help Desk
#2,493by JoomSky5 days ago
A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI reply help, and 12 features that used to be paid.
- Installs
- 7K+
- Rating
- 3.7(74)
- Downloads
- 286/day

Hive Support
Down in the last 7 days:472#24,318by Hive Support5 months ago
The All-In-One Help Desk, Live Chat & AI Chatbot Plugin for WordPress.
- Installs
- 30+
- Rating
- 5.0(2)
- Downloads
- 11/day
HelpDesk.com Contact Form
#25,251by HelpDesk.com3 months ago
Use the WordPress contact form plugin by the HelpDesk.com ticket system to connect with visitors. Organize and manage messages — all without coding!
- Installs
- 20+
- Rating
- 5.0(4)
- Downloads
- 0/day

Paldesk
Down in the last 7 days:623#25,602by paldesk6 years ago
Powerful live chat & helpdesk plugin made for your WordPress website. Convert leads to sales & help customers in real time - it's free!
- Installs
- 20+
- Rating
- 5.0(1)
- Downloads
- 0/day
Sell Tickets Online From Your Website
#32,962by TicketsCandy6 years ago
Sell event tickets online via your WordPress website. TicketsCandy is an easy event ticketing & event registration system.
- Installs
- 10+
- Rating
- –
- Downloads
- 0/day

NativeDesk
Down in the last 7 days:12,494#67,798by Noble Applications1 month ago
A lightweight, native help desk & support ticket system for WordPress. Zero bloat, fast performance, and built-in portal.
- Installs
- <10
- Rating
- –
- Downloads
- 0/day

Zupportly
#68,638by Anowar Hossain Rana7 months ago
Complete WordPress Helpdesk & Customer Support Ticket System
- Installs
- <10
- Rating
- 5.0(1)
- Downloads
- 0/day