ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Customer Support Ticket System
v2.7.1by ThriveDesk · updated 2 months ago
Help desk, live chat and AI chatbot for WordPress and WooCommerce. Every email, chat and support ticket in one shared inbox, with orders inside.
- Rank
- #15,538
- Up9 vs yesterday
- Active installs (est.)
- ≈ 133
- 100+ reported · High
- Total downloads
- 17.8K
- 17,800 all-time
- Rating
- 4.5/5
- 14 reviews
- Support resolved
- –
- 0 of 0 threads, last 2 months
ThriveDesk at a glance
ThriveDesk is a WordPress plugin by ThriveDesk with 100+ active installs, the #15,538 most popular plugin on WordPress.org. On a typical day it’s downloaded about 27 times, 14% fewer than the month before. It’s rated 4.5 out of 5 from 14 reviews. Version 2.7.1 came out on Sep 7, 2026 and is tested up to WordPress 7.1.4. Among the 145 plugins tagged “helpdesk”, it ranks #22. It was first released in 2020.
Chart time range
Applies to every chart below. History from Oct 9, 2026, 31 days.
Downloads over time
Download stats538 downloads · the last 30 days
View as table
| Date | ThriveDesk |
|---|---|
| Oct 28, 2026 | 24 |
| Oct 27, 2026 | 22 |
| Oct 26, 2026 | 26 |
| Oct 25, 2026 | 18 |
| Oct 24, 2026 | 29 |
| Oct 23, 2026 | 29 |
| Oct 22, 2026 | 29 |
| Oct 21, 2026 | 29 |
| Oct 20, 2026 | 25 |
| Oct 19, 2026 | 29 |
| Oct 18, 2026 | 28 |
| Oct 17, 2026 | 28 |
| Oct 16, 2026 | 26 |
| Oct 15, 2026 | 26 |
| Oct 14, 2026 | 25 |
| Oct 13, 2026 | 27 |
| Oct 12, 2026 | 25 |
| Oct 11, 2026 | 42 |
| Oct 10, 2026 | 28 |
| Oct 9, 2026 | 23 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 133 · +4.7% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 8, 2026 | 133 |
| Nov 7, 2026 | 133 |
| Nov 5, 2026 | 132 |
| Nov 4, 2026 | 128 |
| Nov 3, 2026 | 128 |
| Nov 2, 2026 | 130 |
| Nov 1, 2026 | 127 |
| Oct 31, 2026 | 127 |
| Oct 30, 2026 | 125 |
| Oct 29, 2026 | 125 |
| Oct 28, 2026 | 126 |
| Oct 27, 2026 | 127 |
Rank over time
#15,538 · up 501 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 7, 2026 | #15,538 |
| Nov 6, 2026 | #15,547 |
| Nov 5, 2026 | #15,592 |
| Nov 4, 2026 | #15,872 |
| Nov 3, 2026 | #15,815 |
| Nov 2, 2026 | #15,756 |
| Nov 1, 2026 | #15,913 |
| Oct 31, 2026 | #15,957 |
| Oct 30, 2026 | #16,036 |
| Oct 29, 2026 | #16,067 |
| Oct 28, 2026 | #16,012 |
| Oct 27, 2026 | #16,039 |
Growth %
Average +0.39% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 8, 2026 | 0.00% |
| Nov 7, 2026 | +0.38% |
| Nov 5, 2026 | +3.13% |
| Nov 4, 2026 | 0.00% |
| Nov 3, 2026 | -1.54% |
| Nov 2, 2026 | +2.36% |
| Nov 1, 2026 | 0.00% |
| Oct 31, 2026 | +1.60% |
| Oct 30, 2026 | 0.00% |
| Oct 29, 2026 | -0.79% |
| Oct 28, 2026 | -0.79% |
Active installs band
100+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 8, 2026 | 100+ |
| Nov 7, 2026 | 100+ |
| Nov 6, 2026 | 100+ |
| Nov 5, 2026 | 100+ |
| Nov 4, 2026 | 100+ |
| Nov 3, 2026 | 100+ |
| Nov 2, 2026 | 100+ |
| Nov 1, 2026 | 100+ |
| Oct 31, 2026 | 100+ |
| Oct 30, 2026 | 100+ |
| Oct 29, 2026 | 100+ |
| Oct 28, 2026 | 100+ |
| Oct 27, 2026 | 100+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where ThriveDesk ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.org- Rank #16012 → #15592
- Tested up to 7.1.3 → 7.1.4
Versions in use
Share of active installs on each published version, from WordPress.org.
- v2.790%
- v2.19.7%
Rating trend
4.5★★★★★14 reviews · steady in the last 30 days
Requirements & info
Version history- Version
- 2.7.1
- Requires WordPress
- 4.9
- Tested up to
- 7.1.4
- Requires PHP
- 7.4
- First released
- Sep 9, 2020
- Last updated
- Sep 7, 2026
- Releases, last 12 months
- …
Questions about ThriveDesk
How many websites use ThriveDesk?
ThriveDesk is active on 100+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #15,538 most popular plugin on WordPress.org.
How many times has ThriveDesk been downloaded?
17,800 times in total since 2020. On a typical day it’s downloaded about 27 times. See download stats
When was ThriveDesk last updated?
Version 2.7.1 came out on Sep 7, 2026 (2 months ago).
Is ThriveDesk compatible with the latest WordPress?
Yes. It’s tested up to WordPress 7.1.4, the current version.
Is ThriveDesk still maintained?
Yes. Its last release was 2 months ago. No support threads were opened in the last two months.
What rating does ThriveDesk have?
4.5 out of 5 from 14 reviews on WordPress.org. 86% of them give 5 stars.
What are the best alternatives to ThriveDesk?
The plugins most like ThriveDesk, by the tags they share, are Resolai (300+), Chatway Live Chat (30K+) and SupportCandy (10K+). Compare all alternatives
Latest reviews
Analyze reviewsReview stats
4.5
★★★★★
14 reviews
- 5 stars: 12 reviews, 86%
- 4 stars: 0 reviews, 0%
- 3 stars: 0 reviews, 0%
- 2 stars: 1 reviews, 7%
- 1 stars: 1 reviews, 7%
- Positive
- 86%4–5★
- Mixed
- 0%3★
- Critical
- 14%1–2★
- About 2 more 5★ reviews would lift it to 4.6.
- Each new 1★ review takes 7 five-star reviews to balance out.
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 133 |
| Reported installs | 100+ |
| Rating | 4.5 |
| Reviews | 14 |
| Total downloads | 17.8K |
| Author | ThriveDesk |
| First released | Sep 9, 2020 |
| Version | 2.7.1 |
| Requires WP | 4.9 |
| Requires PHP | 7.4 |
| Last updated | Sep 7, 2026 |
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