Best customer support plugins for WordPress

The most popular customer support plugins for WordPress in November 2026, in WordPress.org’s own popular order, which follows active installs. Chatway Live Chat leads with 30K+ active installs, ahead of LiveChat (10K+) and Zendesk Chat (10K+). All 670 plugins tagged “customer support” are below, with figures from WordPress.org that update every day.

Installs aren’t everything: a recent release, a “Tested up to” that matches the current WordPress, and support threads that get resolved show a plugin is looked after. Open any plugin for its downloads, rank history and alternatives.

Research this niche or see all plugins.

Top 10 customer support plugins

1.
Chatway Live Chat
The most installed customer support plugin, with 30K+ active installs. Rated 5.0 from 776 reviews, updated 2 weeks ago.
2.
LiveChat
10K+ active installs. Rated 4.6 from 98 reviews, updated 5 months ago. Tested only up to WordPress 6.9.11.
3.
Zendesk Chat
10K+ active installs. Rated 4.0 from 27 reviews, last updated 6 years ago. Tested only up to WordPress 5.5.24.
4.
SupportCandy
10K+ active installs. Rated 4.9 from 289 reviews, updated 1 week ago.
5.
JS Help Desk
7K+ active installs. Rated 3.7 from 74 reviews, updated 6 days ago.
6.
WPChat
7K+ active installs. Only 2 reviews so far, updated 2 weeks ago.
7.
Majestic Support
3K+ active installs. Rated 5.0 from 8 reviews, updated 1 week ago.
8.
Live Chat with Messenger Customer Chat
3K+ active installs. Rated 4.5 from 212 reviews, last updated 1 year ago. Tested only up to WordPress 6.7.11.
9.
Typebot
3K+ active installs. Rated 5.0 from 6 reviews, updated 7 months ago. Tested only up to WordPress 6.8.12.
10.
Support Genix
3K+ active installs. Rated 4.5 from 11 reviews, updated 1 week ago.