Richpanel – Customer Support Helpdesk & Chat
v2.5.4by Richpanel Team · updated 1 year ago
Free Live Chat & Help desk for WooCommerce. Integrate in 2 mins.
- Rank
- #15,592
- Down237 vs yesterday
- Active installs (est.)
- ≈ 131
- 100+ reported · High
- Total downloads
- 9.6K
- 9,595 all-time
- Rating
- 3.9/5
- 7 reviews
- Support resolved
- 0%
- 0 of 1 threads, last 2 months
Richpanel at a glance
Richpanel is a WordPress plugin by Richpanel Team with 100+ active installs, the #15,592 most popular plugin on WordPress.org. On a typical day it’s downloaded about 6 times, 10% more than the month before. It’s rated 3.9 out of 5 from 7 reviews. Version 2.5.4 came out on Feb 19, 2025, more than a year ago. It is tested up to WordPress 6.4.14. Among the 109 plugins tagged “customer service”, it ranks #3. It was first released in 2018.
Chart time range
Applies to every chart below. History from Oct 10, 2026, 31 days.
Downloads over time
Download stats112 downloads · the last 30 days
View as table
| Date | Richpanel |
|---|---|
| Oct 29, 2026 | 6 |
| Oct 28, 2026 | 7 |
| Oct 27, 2026 | 4 |
| Oct 26, 2026 | 8 |
| Oct 25, 2026 | 9 |
| Oct 24, 2026 | 6 |
| Oct 23, 2026 | 2 |
| Oct 22, 2026 | 7 |
| Oct 21, 2026 | 7 |
| Oct 20, 2026 | 3 |
| Oct 19, 2026 | 8 |
| Oct 18, 2026 | 3 |
| Oct 17, 2026 | 6 |
| Oct 16, 2026 | 2 |
| Oct 15, 2026 | 4 |
| Oct 14, 2026 | 10 |
| Oct 13, 2026 | 5 |
| Oct 12, 2026 | 1 |
| Oct 11, 2026 | 5 |
| Oct 10, 2026 | 9 |
Unusual spikes are usually updates, not new installs.
Estimated installs
≈ 131 · -5.1% in the last 30 days
View as table
| Date | Estimated installs |
|---|---|
| Nov 9, 2026 | 131 |
| Nov 8, 2026 | 134 |
| Nov 7, 2026 | 129 |
| Nov 5, 2026 | 132 |
| Nov 4, 2026 | 137 |
| Nov 3, 2026 | 135 |
| Nov 2, 2026 | 137 |
| Nov 1, 2026 | 131 |
| Oct 31, 2026 | 138 |
| Oct 30, 2026 | 137 |
| Oct 29, 2026 | 134 |
| Oct 28, 2026 | 133 |
| Oct 27, 2026 | 138 |
Rank over time
#15,592 · down 113 in the last 30 days
View as table
| Date | Daily snapshot |
|---|---|
| Nov 9, 2026 | #15,592 |
| Nov 8, 2026 | #15,355 |
| Nov 7, 2026 | #15,696 |
| Nov 6, 2026 | #15,608 |
| Nov 5, 2026 | #15,514 |
| Nov 4, 2026 | #15,186 |
| Nov 3, 2026 | #15,323 |
| Nov 2, 2026 | #15,194 |
| Nov 1, 2026 | #15,557 |
| Oct 30, 2026 | #15,149 |
| Oct 29, 2026 | #15,392 |
| Oct 27, 2026 | #15,479 |
Growth %
Average -0.40% a day in the last 30 days
View as table
| Date | Growth |
|---|---|
| Nov 9, 2026 | -2.24% |
| Nov 8, 2026 | +3.88% |
| Nov 7, 2026 | -1.14% |
| Nov 5, 2026 | -3.65% |
| Nov 4, 2026 | +1.48% |
| Nov 3, 2026 | -1.46% |
| Nov 2, 2026 | +4.58% |
| Nov 1, 2026 | -5.07% |
| Oct 31, 2026 | +0.73% |
| Oct 30, 2026 | +2.24% |
| Oct 29, 2026 | +0.75% |
| Oct 28, 2026 | -3.62% |
Active installs band
100+ on WordPress.org
View as table
| Date | Daily snapshot |
|---|---|
| Nov 9, 2026 | 100+ |
| Nov 8, 2026 | 100+ |
| Nov 7, 2026 | 100+ |
| Nov 6, 2026 | 100+ |
| Nov 5, 2026 | 100+ |
| Nov 4, 2026 | 100+ |
| Nov 3, 2026 | 100+ |
| Nov 2, 2026 | 100+ |
| Nov 1, 2026 | 100+ |
| Oct 31, 2026 | 100+ |
| Oct 30, 2026 | 100+ |
| Oct 29, 2026 | 100+ |
| Oct 28, 2026 | 100+ |
| Oct 27, 2026 | 100+ |
Search rankings
Where it appears in WordPress.org search for the searches you track, checked every day.
See where Richpanel ranks in search
Track this plugin to check its position for the searches you choose, daily, with an alert when it moves.
Change log
From our daily snapshot of WordPress.org- Tested up to 6.4.13 → 6.4.14
Versions in use
Share of active installs on each published version, from WordPress.org.
- v2.5100%
Rating trend
3.9★★★★★7 reviews · steady in the last 30 days
Requirements & info
Version history- Version
- 2.5.4
- Requires WordPress
- 4.4
- Tested up to
- 6.4.14
- Requires PHP
- 5.6
- First released
- Apr 23, 2018
- Last updated
- Feb 19, 2025
- Releases, last 12 months
- …
Questions about Richpanel
How many websites use Richpanel?
Richpanel is active on 100+ WordPress sites, as WordPress.org reports it. WordPress.org rounds the number down, so the real count is somewhat higher. That makes it the #15,592 most popular plugin on WordPress.org.
How many times has Richpanel been downloaded?
9,595 times in total since 2018. On a typical day it’s downloaded about 6 times. See download stats
When was Richpanel last updated?
Version 2.5.4 came out on Feb 19, 2025 (1 year ago).
Is Richpanel compatible with the latest WordPress?
Richpanel’s readme says it’s tested up to WordPress 6.4.14, while the current version is 7.1. That doesn’t mean it breaks, but its author hasn’t confirmed it works with the latest releases.
Is Richpanel still maintained?
Its last release was 1 year ago, so it may no longer be actively maintained. Its authors resolved 0 of the 1 support threads opened in the last two months.
What rating does Richpanel have?
3.9 out of 5 from 7 reviews on WordPress.org. 71% of them give 5 stars.
What are the best alternatives to Richpanel?
The plugins most like Richpanel, by the tags they share, are Chatway Live Chat (30K+), Tidio (70K+) and Buttonizer (40K+). Compare all alternatives
Latest reviews
Analyze reviewsReview stats
3.9
★★★★★
7 reviews
- 5 stars: 5 reviews, 71%
- 4 stars: 0 reviews, 0%
- 3 stars: 0 reviews, 0%
- 2 stars: 0 reviews, 0%
- 1 stars: 2 reviews, 29%
- Positive
- 71%4–5★
- Mixed
- 0%3★
- Critical
- 29%1–2★
- About 1 more 5★ reviews would lift it to 4.0.
- Each new 1★ review takes 3 five-star reviews to balance out.
Compare with competitors
Add up to 1 competitor. No account needed.
| Metric | |
|---|---|
| Estimated installs | ≈ 131 |
| Reported installs | 100+ |
| Rating | 3.9 |
| Reviews | 7 |
| Total downloads | 9.6K |
| Author | Richpanel Team |
| First released | Apr 23, 2018 |
| Version | 2.5.4 |
| Requires WP | 4.4 |
| Requires PHP | 5.6 |
| Last updated | Feb 19, 2025 |
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