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ThickGrass

v1.1.0

by Innovalink · updated 4 months ago

A self-hosted helpdesk for WordPress: tickets, SLAs, a knowledge base, canned responses, custom intake forms, and email-based approvals.

helpdeskknowledge baseslasupportticketing
WordPress.org SaveAnalyze reviews Track this plugin
Rank
#73,616
No change yet
Active installs (est.)
≈ 1
Fewer than 10 reported · High
Total downloads
229
229 all-time
Rating
–
0 reviews
Support resolved
–
0 of 0 threads, last 2 months

ThickGrass at a glance

ThickGrass is a WordPress plugin by Innovalink with fewer than 10 active installs, the #73,616 most popular plugin on WordPress.org. It has no reviews yet. Version 1.1.0 came out on Jul 11, 2026 and is tested up to WordPress 7.0.8. Among the 2 plugins tagged “sla”, it ranks #2. It was first released in 2026.

Chart time range

Applies to every chart below. History from Oct 27, 2026, 13 days.

Downloads over time

Download stats

22 downloads · the last 30 days

Downloads over time
ThickGrass Compare series
Downloads over time: 13 days across 1 series.0510Oct 28Oct 30Nov 1Nov 3Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 7.0.8
View as table
DateThickGrass
Nov 9, 20260
Nov 8, 20260
Nov 7, 202611
Nov 6, 20260
Nov 5, 20260
Nov 4, 20260
Nov 3, 20260
Nov 2, 202611
Nov 1, 20260
Oct 31, 20260
Oct 30, 20260
Oct 29, 20260
Oct 28, 20260

Unusual spikes are usually updates, not new installs.

Estimated installs

≈ 1 · -80.0% in the last 30 days

Estimated installs
Estimated installs: 13 days across 1 series.246Oct 27Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 7.0.8
View as table
DateEstimated installs
Nov 9, 20261
Nov 8, 20261
Nov 7, 20261
Nov 5, 20261
Nov 4, 20265
Nov 3, 20265
Nov 2, 20265
Nov 1, 20266
Oct 31, 20264
Oct 30, 20267
Oct 29, 20267
Oct 28, 20267
Oct 27, 20265

Rank over time

#73,616 · down 9,820 in the last 30 days

Popular rank
Popular rank: 6 days across 1 series.#50K#60K#70KOct 27Oct 28Oct 31Nov 1Nov 2Nov 5Oct 29, 2026: Tested up to 7.0.8
View as table
DateDaily snapshot
Nov 5, 2026#73,616
Nov 2, 2026#57,805
Nov 1, 2026#53,233
Oct 31, 2026#63,440
Oct 28, 2026#50,533
Oct 27, 2026#63,796

Growth %

Average -11.64% a day in the last 30 days

Growth %, day over day
Growth %, day over day: 12 days across 1 series.-50%0%50%Oct 28Oct 30Nov 1Nov 3Nov 5Nov 7Nov 9
View as table
DateGrowth
Nov 9, 20260.00%
Nov 8, 20260.00%
Nov 7, 20260.00%
Nov 5, 2026-80.00%
Nov 4, 20260.00%
Nov 3, 20260.00%
Nov 2, 2026-16.67%
Nov 1, 2026+50.00%
Oct 31, 2026-42.86%
Oct 30, 20260.00%
Oct 29, 20260.00%
Oct 28, 2026+40.00%

Active installs band

Fewer than 10 on WordPress.org

Active installs (rounded band)
Active installs (rounded band): 14 days across 1 series.-101Oct 27Oct 29Oct 31Nov 2Nov 5Nov 7Nov 9Oct 29, 2026: Tested up to 7.0.8
View as table
DateDaily snapshot
Nov 9, 2026Fewer than 10
Nov 8, 2026Fewer than 10
Nov 7, 2026Fewer than 10
Nov 6, 2026Fewer than 10
Nov 5, 2026Fewer than 10
Nov 4, 2026Fewer than 10
Nov 3, 2026Fewer than 10
Nov 2, 2026Fewer than 10
Nov 1, 2026Fewer than 10
Oct 31, 2026Fewer than 10
Oct 30, 2026Fewer than 10
Oct 29, 2026Fewer than 10
Oct 28, 2026Fewer than 10
Oct 27, 2026Fewer than 10

Search rankings

Where it appears in WordPress.org search for the searches you track, checked every day.

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Change log

From our daily snapshot of WordPress.org
  1. Rank #50533 → #73616
    • Tested up to 7.0.7 → 7.0.8

Requirements & info

Version history
Version
1.1.0
Requires WordPress
6.2
Tested up to
7.0.8
Requires PHP
7.4
First released
Jul 11, 2026
Last updated
Jul 11, 2026
Releases, last 12 months
…

Questions about ThickGrass

How many websites use ThickGrass?

ThickGrass is active on fewer than 10 WordPress sites, as WordPress.org reports it. That makes it the #73,616 most popular plugin on WordPress.org.

How many times has ThickGrass been downloaded?

229 times in total since 2026.

When was ThickGrass last updated?

Version 1.1.0 came out on Jul 11, 2026 (3 months ago).

Is ThickGrass compatible with the latest WordPress?

It’s tested up to WordPress 7.0.8, one version behind the current 7.1. Authors often update this line a few weeks after a release.

Is ThickGrass still maintained?

Yes. Its last release was 3 months ago. No support threads were opened in the last two months.

What rating does ThickGrass have?

No one has reviewed ThickGrass on WordPress.org yet.

What are the best alternatives to ThickGrass?

The plugins most like ThickGrass, by the tags they share, are JS Help Desk (7K+), Awesome Support (6K+) and Support Genix (2K+). Compare all alternatives

Compare with competitors

Add up to 1 competitor. No account needed.

Starter · 1 competitor
ThickGrass
Suggested:
Metric
ThickGrass
Estimated installs≈ 1
Reported installsFewer than 10
Rating–
Reviews0
Total downloads229
AuthorInnovalink
First releasedJul 11, 2026
Version1.1.0
Requires WP6.2
Requires PHP7.4
Last updatedJul 11, 2026

Alternatives to ThickGrass

Compare all alternatives

Popular plugins with the same tags, the most in common first.

Side by side:ThickGrass vs JS Help DeskThickGrass vs Awesome SupportThickGrass vs Support Genix