WordPress plugin comparison
Support Genix vs ThickGrass
At a glance
- Support Genix has more active installs: 3K+, against fewer than 10 for ThickGrass.
- On a typical day, Support Genix is downloaded about 129 times, ThickGrass about 2.
- ThickGrass has no reviews yet.
- Support Genix was updated more recently: Nov 3, 2026, against Jul 11, 2026 for ThickGrass.
- Support Genix is tested with a newer WordPress: 7.1.4, against 7.0.8 for ThickGrass.
- Support Genix has been around longer: since 2022, against 2026 for ThickGrass.
Line by line
Support Genix leads on 6 of 6 comparable lines.
| Metric |  Support Genix |  ThickGrass |
|---|---|---|
| Popular rank | #4,183 | #69,786 |
| Active installs | 3K+ | Fewer than 10 |
| Downloads, last 30 days | 7.3K | 51 |
| Rating | 4.5(11) | No ratings |
| Support threads resolved | 100% | – |
| Tested up to | 7.1.4 | 7.0.8 |
| Search multiplier | ×0.83 | ×0.05 |
| Last release | 6 days ago | 4 months ago |
| Requires PHP | 7.4 | 7.4 |
From WordPress.org's public data, refreshed every night. Downloads are WordPress.org's official daily figures for the last 30 days.
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